苏州 [切换城市] 苏州招聘苏州质量管理/安全防护招聘苏州质量管理/测试经理(QA/QC经理)招聘

Customer Quality Manager-US electronics company

广州市毕德企业管理咨询有限公司

  • 公司规模:少于50人
  • 公司性质:民营公司
  • 公司行业:专业服务(咨询、人力资源、财会)  中介服务

职位信息

  • 发布日期:2013-03-12
  • 工作地点:东莞
  • 招聘人数:若干
  • 工作经验:五年以上
  • 学历要求:本科
  • 语言要求:英语熟练
  • 职位类别:质量管理/测试经理(QA/QC经理)  

职位描述

Responsibilities:

Primary contact for customers during quality issue resolution. Must be capable of balancing business needs with customer requirements
Develop, manage, and direct activities of a customer quality engineering group charged with effectively resolving customer complaints. Serve as the communication liaisons between manufacturing and the customer.
Driving effective closed loop problem solving methodology during customer issue resolution (Example - 8D Methodology, 5-Why, Cause & Effect Diagram, DOE, Plan-Do-Check-Act). Lead and assist personnel in problem-solving on the manufacturing floor as necessary.
Participate in manufacturing process or quality system auditing as required to support ISO/TS16949 management system certification, supplier qualification, or as part of defect investigations.
Responsible for review, impact evaluation, qualification and approval of product / process changes as applicable within the management of change process (ECN). Also accountable to ensure Product Change Notice (PCN) requirements of customers are properly followed before and during change implementation. This includes having knowledge and experience in adhering to Production Part Approval Process (PPAP), which may be required by customers as part of change qualification.
Interface with certification agencies such as the China Quality Certification Centre (CQC) as necessary regarding CCC or other agency certification requirements. Upon identification of any agency certification nonconformities with product, this position serves as a liaison with Design, Plant, and Manufacturing Engineering in correcting the cause of nonconformity.
Develop and utilize technical competence in electronic component design, manufacturing, process & quality control, and customer application to enable more effective resolution of customer complaints.
Accountable to coordinate and ensure any required sorting or containment activities related to quality issues are carried out effectively. This includes validation that the containment method is effective, and may involve travel to customers sites to support.
Responsible to coordinate with customer service and sales functions to ensure replacement part requirements are satisfied when required by customers due to quality issues.


Qualification:

Bachelor degree or above in Engineering
Minimum of 7 years Customer interface Quality Field experience
Excellent interpersonal skills and customer service skills
ISO/TS lead assessor and/or ASQ CQA preferred
Six Sigma Black Belt and/or ASQ CQE preferred
5-Years experience in a fast paced manufacturing environment
Ability to travel up to approximately 25% of time.
Fluent English

公司介绍

V-SEARCH CONSULTING
毕德咨询

V-Search is a growing and professional executive search firm in China. V-Search was founded in Guangzhou in 2009 with a mission to help our clients to grow their business by placing excellent talents and helping talents to develop their career.
毕德咨询2009年在广州成立,是一家快速成长中的专业猎头公司。毕德咨询的使命是致力于通过为客户寻猎优秀人才,促进客户的业务发展及协助人才的职业发展。

V-Search was named from a philosophy of searching and wining talents. Our English company name Combines Victory and Executive Search. We get our Chinese company name from a commonly used Chinese saying “Zhi Zai Bi De”.
作为一家专业的猎头公司,毕德咨询的业务是为客户寻猎优秀人才。我们期望能够在业务上取得胜利,因此我们将公司的英文名字确定为V-SEARCH,即VICTORY(胜利)和EXECUITVE SEARCH猎头)的组合。同时,我们取义自中国的常用成语“志在必得”,将我们的中文名字确定为“毕德”。

V-Search has close cooperation with clients in industries including consumer products, industrial, retail, logistics and professional services. V-Search placed hundreds of excellent talents with clients in the past years and is regarded as a reliable business partner by most clients.
毕德咨询与众多客户保持了密切及卓有成效的合作。我们的客户主要来自于消费品、工业制造、物流、零售及专业服务等行业。毕德咨询已经为客户成功推荐超过百名的中高级人才并被绝大部分客户视为可以信赖的业务合作伙伴。

V-Search has developed resources and capabilities to deliver effective and efficient middle to senior level talents searching solutions for clients in consumer products industries and industrial industries. Our successful placements include functions of sales & marketing, key account, trade marketing, manufacturing, engineering, supply chain, quality, EHS, lean and 6 sigma, human resources, finance and audit etc.
毕德咨询潜心累积的充分中高级人才资源和能力使们能够为消费品行业及工业制造行业的客户提供优质、高效的中高级人才猎头服务。我们成功推荐的职位涵盖了销售及市场、重点客户、市场推广、运作及生产、工程、供应链、质量、EHS、精益生产及六西格玛、人力资源、财务及审计等职能。

V-Search is developing resources and capabilities to better serve clients in other industries including real estate, banking and insurance, pharmaceutical, IT & telecom and etc.
毕德咨询遵循积极而循序渐进的策略,不断累积人才资源及能力,期望能够在未来为包括地产、金融及保险、医疗、信息技术及通讯等其他行业的客户提供优质的猎头服务。

All of our clients are foreign companies at present and most clients are Fortune 500 companies. V-Search would like to develop cooperation with reputable Chinese companies in the future.
毕德咨询目前的所有客户均是外资公司,我们将在适当时机启动和有实力的国内公司的合作,为中国企业的不断发展贡献力量。

V-Search seeks for development and growth of employees, client satisfaction and continous improvement. Due to business development, we are inviting high caliber talents to join our searching and consulting team.
毕德咨询着力于员工培养、客户满意及持续改善等引领毕德咨询不断成长的关键驱动力。因业务发展需要,毕德咨询诚邀有志于猎头行业的高素质人才加盟。

The career path in V-Search is as follow: Researcher-associate consultant-consultant-senior consultant-team or practice leader-business partner-managing partner.
在毕德咨询的发展路径:人才寻访员-助理顾问-顾问-高级顾问-顾问经理-合伙人-管理合伙人

V-Search offers systematic training and coaching, great development opportunities and competitive rewards to talents who are dedicated to develop with V-Search in a long term. Our reward package includes basic salary, allowance, commission, bonus, social security, housing fund, annual leave etc.
毕德咨询为员工提供系统的培训和辅导、充分的成长空间及有吸引力的薪酬福利,我们的薪酬福利包括底薪、佣金、补贴、奖金、社会保险、住房公积金及带薪年假等。

Please read the job description carefully and learn more on the nature of the job and executive search before your application. Candidates who apply with an application letter stating your strength and your understanding of the executive search will be highly appreciated. Please send your updated CV (ONLY ACCEPT WORD or PDF format) with recent photo to v-search@vscchina.com.
请仔细阅读岗位说明并初步猎头行业及申请职位的本质。请将您的中英文简历及近照以WORD或者PDF格式发送至:v-search@vscchina.com

Welcome to join V-Search Consulting!
欢迎加入毕德咨询!

联系方式

  • 公司网站:http://www.vscchina.com
  • Email:v-search@vscchina.com
  • 公司地址:广州市建设六马路33号宜安广场13A04室
  • 邮政编码:510060