Customer Service Representative/客服代表
博格华纳汽车零部件(江苏)有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:汽车及零配件
职位信息
- 发布日期:2014-05-29
- 工作地点:苏州
- 招聘人数:1
- 工作经验:一年以上
- 学历要求:本科
- 语言要求:英语良好
- 职位月薪:面议
- 职位类别:客服专员/助理(非技术)
职位描述
POSITION SUMMARY:
Processing and supervising of customer orders. Customer contact and improve customer relationship. Coordinate between customer, production and support to fulfill customer requirements regarding quantity and dates.
KEY ACCOUNTABILITIES:
1) Receiving customer order, creating and releasing order in SAP system.
2) Coordinating production, logistic and other departments to meet customer qty and shipment date requirements.
3) Tracking the order implement as planned and ensure on time delivery.
4) Monthly sales forecast release and make a periodical update according to customer’s input.
5) Statistics and report based on the customer’s requirements.
6) Responsible for creating and maintaining new customers’ information, pricing information etc. in SAP system.
7) Leading the process of Contract Review (Including new contract/business agreement, price adjustment, customer -special requirement etc.)
8) Manage the documents of contract, enquiry, offer, and delivery records, etc.
9) Assist in other works required by the manager.
EDUCATION/EXPERIENCE:
1) Bachelor degree above.
2) More than 1 years working experience in order processing or similar.
3) Professional verbal and written communication skills.
4) Proficient with Microsoft office products - Outlook, Word, Excel, PowerPoint.
5) Be familiar with SAP System.
Location: Taicang
公司介绍
2004年美国博格华纳公司宣布:博格华纳公司中国区总部在上海虹桥开发区运营,统管中国的5家分支机构。博格华纳公司设置中国区总部,反映了博格华纳对中国市场日益倚重的全球拓展战略。博格华纳顺应用户对节油与空气净化的需求,在亚洲市场获得越来越多的机会。博格华纳从1993年起在中国建立合资企业,迄今博格华纳在北京、上海、宁波、大连、太仓五地设有工厂和办事处,业务主要集中在变速箱、涡轮增压器、传动链等方面。
博格华纳为满足其在中国投资企业进一步发展的需要,诚邀优秀人才加盟。公司管理规范,工作氛围融洽,提供具有竞争力的薪酬和福利体系,以及完善的培训机制,并为优秀员工提供国外培训及工作机会。我们热忱欢迎您的加盟!
联系方式
- 公司地址:江苏省太仓市经济技术开发区青岛东路88号
- 邮政编码:215400