苏州招聘

Work Location 工作地点

Shenzhen, Nanshan, Shekou 深圳南山蛇口，地铁可达

Job Responsibilities 工作职责

· - Manage the spare parts request from customer

收 根据顾客对于产品零配件的要求

- Analyze the customer claim and manage corrective actions with Product engineer

分析及与产品工程师跟进顾客的诉求

- Communicate with French customer service for the short and long term corrective actions

与法国客服中心进行有效沟通，保障顾客的诉求得到有效的跟进

- Negotiate spare parts supply with suppliers

根据顾客要求，就零配件事宜与供应商进行有效沟通

- Ensure Spare part procurement leadtime

确保产品零配件的按时到达

- Arrange shipments of spare parts to customer (air freight or sea freight)

安排 产品零配件的运输， 包括海运或者空运

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Job Requirement 岗位要求

- 1 - 1 year or above working experience with familair

1年1 1年或以上类似工作经验 (跟单或客服经验)

- - - Service minded

具备 具备客服意识

--- - Patient, well organized

耐心 耐心并具备良好的组织及协调能力

- - - Good English

优秀 流利英语听、读、写能力

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CAFOM GROUP
CAFOM GROUP is the TOP 3 retails all over Europe. For over 35 years, We are the leading player in French Island Market and On-line Furniture sales in France Mainland with more than 13 stores and 1400 employees. In 2011, CAFOM GROUP acquired HABITAT, which has more than 37 stores in France, Spain and Germany.

CAFOM SOURCING CHINA
In 2013, adhering to the long-term committing of rooting in China, CAFOM GROUP built up its wholly-owned enterprise, CAFOM SOURCING CHINA. We work close with our customers, offering the accurate and value sourcing service to the whole CAFOM GROUP, which including the brands HABITAT, DLC, and BUT franchise SIA Home.

Our Mission
We improve people’s lives through offering value on quality products and services.

WHAT we can offer to YOU
- We offer 5-day works, 10-15 annual leaves
- We offer attractive compensation package to qualified candidates.
- We are located 5 minutes walking distance to subway
- We have an excellent Sea view office, big canteen area and relaxing room.

We are YOUNG, DYNAMIC and DEDICATED team. We eager WILLING TO LEARN and BRING IDEAS people.
(Data collected will be used for recruitment purpose ONLY)