苏州 [切换城市] 苏州招聘苏州客服及技术支持招聘苏州售前/售后技术支持工程师招聘

售后服务工程师

某德资企业

  • 公司规模:少于50人
  • 公司性质:外资(欧美)
  • 公司行业:专业服务(咨询、人力资源、财会)

职位信息

  • 发布日期:2014-05-05
  • 工作地点:昆山
  • 招聘人数:若干
  • 工作经验:三年以上
  • 学历要求:本科
  • 职位月薪:面议
  • 职位类别:售前/售后技术支持工程师  

职位描述

1. Requirements
要求
- Experienced as service engineer from the heavy machine industries, like: plastic/ press printing/ packing / Paper mill & etc.
有大型设备行业的售后服务经验,例如:塑料 /印刷 /包装 /造纸等行业的生产设备。
- Strong sense of mechanical or/ and electrical.
较强的机械及电气知识和能力。
- Be able to travel above 50% of time. Willing to work at W&H Taicang facility when not in travelling.
能适应经常性的出差(约50%以上), 在不出差的时候需在太仓的办公地点上班。
- Fluent in English
英语流利。

2. Job duties and responsibilities

Installation/commissioning
- supervision and verification of machine installation at customer site
- Guiding and supporting of contractors and customer’s staff during
machine assembly
- commissioning of the machine by himself or in a team with other / foreign
engineers
- Setting and optimization of mechanical alignments as well as calibrations
on the respective machines

Acceptance test/production start.
- Testing the machine and start running production of the respective machines
- Acceptance run based on agreed jobs and specification
- Start running and optimizing production, machine settings as well as
process related parameters

Training
Training content is machine related and the process required technology with raw material know how are involved
- Training and instruction of customer’s staff (shop floor)
- Training courses for customer’s personnel (classroom and shop floor)

After sales service/troubleshooting and repair
- Supporting the machine from end of installation whole machine life time
- Service engineer for hands-on and repair
- Troubleshooting at the machine as well as in case of production errors
- Process technologist/specialist
- Service support for printing machines
- Experience in the actual machine program and former machine generations
- Service consultant for technical and process issues



Parts Warehouse/ Service Workshop / Demo Facility /hotline support
The service engineers will be responsible for various in-house support during non- travelling time in Taicang office.
- Assist manager to organize and supervise the parts warehouse locates in Taicang facility, keep the warehouse with an accurate record and good order.
- Perform the in-house repairs and maintenance on the parts and accessories returned from customer site.
- Operate and demonstrate our demo machines, and maintain them in a good situation.
- Join the rotating of cell-phone hotline support among the service engineer team, answer customers’ technical question, connect with our global Information and Diagnostic Center, as the first aids for urgent support like breakdown at customer site.

公司介绍

公司简介:
我司是一家专业的德国猎头公司,目标群主要是德国生产型企业高管职位,自从2004年11月以来在上海和苏州、太仓、天津根据国际标准从事寻访国内外高级管理人才以及专业人员。直接寻访在中国市场的候选人是我们最重要的工作方法。

在中国大环境下对高管寻访步骤的熟练操作、对于中国市场的深度理解和对候选人的高度评判能力是我们的优势。我们最大的客户群是在中国进行生产的德国企业,其次是来自其他欧洲国家的企业。

我们专注的主要行业有:机械制造、汽车配件供应商、电气电子行业、建筑行业、化工行业等。有意者请附下列资料并在资料内注明目前薪资、期望薪资。
•求职信
•中英文简历
•学历证书复印件
•身份证复印件
•近照
请将完整的应聘资料发送给我们,电子邮箱:elkexia@yahoo.com.cn

联系方式

  • Email:elkexia@yahoo.com.cn
  • 公司地址:上班地址:太仓经济开发区