Customer Service Coordinator (Temp for 1.5 years)
泰科电子（上海）有限公司
- 公司性质：外资(欧美)
- 公司行业：电子技术/半导体/集成电路
职位信息
- 发布日期：2015-04-18
- 工作地点：上海
- 招聘人数：若干
- 语言要求：英语良好
- 职位月薪：面议
- 职位类别：客服专员/助理(非技术)
职位描述
Overview:
Interface with customer, conduct sales order processing and related follow up, coordinate the handling of customer complaints, maintain good relationship with customers and keep sales order records with the objective of ensuring customer satisfaction with TE’s products and services within corporate policies, procedures and systems.
responsibilities:
1. Provide back-up service to Sales and customers
2. Handle Sales order processing inc. quotations, customer queries, internal coordination, order fulfilment, delivery arrangement, monitor on time delivery, customer complaints, AR collection follow up etc.
3. Customer relationship maintenance inc communication via phone, email. Gain knowledge of account requirement and serve customer based upon requests to find customer needs and resolve issues.
4. Record maintenance to secure company policy and procedure are fully compliant.
Requirements:
1. College graduated and at around 2 years experience in customer service and trading business,
2. Good spoken and written English, PC skill.
3. SAP skill is a plus
4.High reliability and highly efficiency;Proactive working attitude;Strong communication ability.
Interface with customer, conduct sales order processing and related follow up, coordinate the handling of customer complaints, maintain good relationship with customers and keep sales order records with the objective of ensuring customer satisfaction with TE’s products and services within corporate policies, procedures and systems.
responsibilities:
1. Provide back-up service to Sales and customers
2. Handle Sales order processing inc. quotations, customer queries, internal coordination, order fulfilment, delivery arrangement, monitor on time delivery, customer complaints, AR collection follow up etc.
3. Customer relationship maintenance inc communication via phone, email. Gain knowledge of account requirement and serve customer based upon requests to find customer needs and resolve issues.
4. Record maintenance to secure company policy and procedure are fully compliant.
Requirements:
1. College graduated and at around 2 years experience in customer service and trading business,
2. Good spoken and written English, PC skill.
3. SAP skill is a plus
4.High reliability and highly efficiency;Proactive working attitude;Strong communication ability.
公司介绍
泰科电子（TE Connectivity，简称“TE”）总部位于瑞士，是全球行业技术领先企业。TE年销售额达130亿美元，致力于创造一个更安全、可持续、高效和互连的未来。TE?广泛的连接和传感解决方案经受严苛环境的验证，持续推动着交通、工业应用、医疗技术、能源、数据通信和家居的发展。TE在全球拥有近80,000名员工，其中8,000多名为工程师，合作的客户遍及全球近150个国家。TE相信“无限连动，尽在其中”。
我们的使命
创造更安全、可持续、高效和互连的未来。
我们的战略重点
凭借高工程设计含量的解决方案，促进产品比重增长
成为传感器和医疗两大新领域的领导者
扩大客户基数，提高市场份额
TEOA无处不在
我们的使命
创造更安全、可持续、高效和互连的未来。
我们的战略重点
凭借高工程设计含量的解决方案，促进产品比重增长
成为传感器和医疗两大新领域的领导者
扩大客户基数，提高市场份额
TEOA无处不在
联系方式
- 公司地址：上海漕河泾开发区古美路1528号5栋 (邮编：200233)