ME Customer Support Enginer/客户服务工程师
康代影像科技(苏州)有限公司
- 公司规模:150-500人
- 公司性质:外资(非欧美)
- 公司行业:电子技术/半导体/集成电路 仪器仪表/工业自动化
职位信息
- 发布日期:2014-01-05
- 工作地点:西安
- 招聘人数:1
- 工作经验:一年以上
- 学历要求:本科
- 语言要求:英语熟练
- 职位类别:售前/售后技术支持工程师
职位描述
Job Description:
1. Excellent technical abilities skill for trouble shooting.
2. Good communication skill with the customer.
3. Higher response time & technical abilities provided to the customer.
4. Spare parts consumption management of the customer.
5. Work according to company procedure and process.
6. Escalate critical issue on time to the management to reduce customer huge complain from the customer.
7. Well manage the customer PM and qualities for the customer.
8. Ensure all SP returned back to the inventory on time within a week.
9. Manage all the Call Notification completed send back to the service Admin within 3 days.
Job Requirement:
1. experience in the semiconductor industry an advantage.
2. College or University graduate on Electronics/Mechanical/Computer Science or equivalent.
3. Good command of spoken and written English and local language.
4. Familiar with Windows Word, Excel or other common PC applications.
5. Domestic traveling is required.
6. Could be relocated to another city according to company requirement.
1. Excellent technical abilities skill for trouble shooting.
2. Good communication skill with the customer.
3. Higher response time & technical abilities provided to the customer.
4. Spare parts consumption management of the customer.
5. Work according to company procedure and process.
6. Escalate critical issue on time to the management to reduce customer huge complain from the customer.
7. Well manage the customer PM and qualities for the customer.
8. Ensure all SP returned back to the inventory on time within a week.
9. Manage all the Call Notification completed send back to the service Admin within 3 days.
Job Requirement:
1. experience in the semiconductor industry an advantage.
2. College or University graduate on Electronics/Mechanical/Computer Science or equivalent.
3. Good command of spoken and written English and local language.
4. Familiar with Windows Word, Excel or other common PC applications.
5. Domestic traveling is required.
6. Could be relocated to another city according to company requirement.
公司介绍
康代影像科技(苏州)有限公司,之前被称为“Camtek Imaging Technology (Suzhou)”或者“CIT”,于2005年成立,属于Camtek Ltd在中国的生产制造公司。Camtek Ltd是印刷电路板行业和半导体行业全球领先的检测设备制造商。从2011年起,该公司成为Camtek PCB事业部的总部,并且与此同时还在当地成立了研发中心。
2017年10月,由于Camtek PCB事业部被剥离,CIMS China成为一个独立法人公司,并且负责公司的全球业务。
目前,CIMS为客户提供自动化光学检测的解决方案,并专注于提升印刷电路板(PCB)、高密度互连电路板(HDI PCB)、挠性板、刚挠板以及IC基板的生产工艺和成品率。
基于先进的成像和图像处理技术,CIMS可定制不同的专用解决方案,以满足印刷电路板制造行业中所有环节会产生的特定需求。CIMS解决方案可被广泛应用于印刷电路板制造的各个流程之中。
2017年10月,由于Camtek PCB事业部被剥离,CIMS China成为一个独立法人公司,并且负责公司的全球业务。
目前,CIMS为客户提供自动化光学检测的解决方案,并专注于提升印刷电路板(PCB)、高密度互连电路板(HDI PCB)、挠性板、刚挠板以及IC基板的生产工艺和成品率。
基于先进的成像和图像处理技术,CIMS可定制不同的专用解决方案,以满足印刷电路板制造行业中所有环节会产生的特定需求。CIMS解决方案可被广泛应用于印刷电路板制造的各个流程之中。
联系方式
- 公司地址:上班地址:深圳市南山区高新南九道威新软件科技园