Soft Services Manager 办公室行政经理 - 闵行紫竹
仲量联行测量师事务所(上海)有限公司
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:房地产开发
职位信息
- 发布日期:2013-11-06
- 工作地点:上海-闵行区
- 招聘人数:1
- 语言要求:英语良好
- 职位类别:行政经理/主管/办公室主任 物业管理经理/主管
职位描述
PRINCIPAL RESPONSIBILITIES:
1.To manage the soft services team of Cleaning Services, Landscaping & Pest Control, Customer Services (hotline, shuttle services, mailroom services, stamping, DC center management, GYM), Pantry food services, Coffee bar, Warehouse, etc.,in the delivery of excellence services to the client and their stakeholders on site.
2.To plan, implement and review on a periodic basis all work processes, workflow, operating procedures of all soft services deliverables so as to ensure excellent customer satisfaction ratings are achieved according to the Service Level Agreement (SLA) between JLL and our client.
3.To conduct periodic internal performance audits to ensure agreed key performance indicators are complied, achieved and exceeding the expectations of the client.
4.To assist the account manager in the vendor management of soft services relevant, including vendor KPI assessment, services standard renewal and cost tracking & control.
5.To assist the account manager in the compilation of soft services team monthly report and any other reports, surveys, benchmarking exercises as and required within the scope of the services agreement with the client.
6.To comply with all company policies and procedures and adhere to company standards.
7.To perform other duties as assigned by account manager, provide necessary information and co-work with team members while required.
JOB REQUIREMENT/QUALIFICATION
1.Strong work ethic.
2.College degree or above, preferably major in Business or related fields;
3.Above 3 years related work experience preferably in multi-national company;
4.Excellent people skills and ability to interact with a wide range of client staff and demands;
5.Rich vendor management experience; Task-oriented, independent and analytical; Strong capability on budget plan, control and analysis;
6.Strong teamwork spirit; Self-driven and good team player, good leadership and management skill;
7.Strong ability to work under pressure;
8.Good spoken and written English; Familiar with Microsoft Office.
公司介绍
Jones Lang LaSalle has over 50 years of experience in Asia Pacific, with over 22,000 employees operating in 78 offices in 14 countries across the region. The firm was named the Best Property Consultancy in Asia Pacific at 'The Asia Pacific Property Awards 2011 in association with Bloomberg Television'. In Greater China, the firm has more than 1,600 professionals and 10,000 on-site staff, providing quality real estate advice and services in the areas of retail, residential, commercial, management services, project and development services and research. Key clients include various and developers, as well as owners of high-end residential and commercial buildings. For further information, please visit our Web site, www.joneslanglasalle.com.cn
仲量联行(纽约证交所交易代码:JLL)是专注于房地产领域的专业服务企业。公司在全球的专家团队致力于提供全面整合的服务,为客户持有、租用或投资房地产的决策实现增值。仲量联行2011年全球业务收入约36亿美元,拥有大约200个分公司,业务遍及全球70个国家逾1000个城市。仲量联行亦是物业管理及企业设施管理业的翘楚,管理的物业遍布世界各地,总面积逾21亿平方英尺。仲量联行旗下投资管理业务分支“领盛投资管理(LaSalle Investment Management)”为全球最具规模及最多元化的房地产投资管理公司之一,管理资产总值近477亿美元。
仲量联行在亚太地区开展业务超过50年。公司目前在亚太地区的14个国家拥有78个分公司,员工总数超过22,000 人。仲量联行在 “2011年亚太地区房地产奖”颁奖典礼上荣膺“亚太地区最佳房地产咨询公司”的最高荣誉。仲量联行在大中华区,目前拥有超过1,600名专业人员及10,000名驻厦员工,所提供的专业房地产顾问及服务领域包括:商铺、住宅、办公楼、工业、物业管理服务、企业设施管理、投资、战略顾问、项目与开发服务以及市场研究等。主要客户包括不同的跨国公司和开发商,以及高档住宅和商业物业的业主。
更多详情请浏览 www.joneslanglasalle.com.cn