苏州招聘

• Work directly with PayPal customers (developers- merchants) and internal teams on post-integration (live) issues. Troubleshoot technical issues related to client code and libraries, connectivity, networking, PayPal software, hardware, etc.
• Assist with the integration and configuration of the PayPal APIs and products across multiple channels, including mobile devices such as smart phones and tablets. Share PayPal integration best practices.
• Support merchant onboarding and account configuration.
• Communicate live issues to merchants and internal stakeholders. Identify and submit PayPal defects.
• Help develop technical content (sample code, white papers, FAQs, blogs, etc.).
• Participate in the development of tools, systems and processes to improve productivity.
• Work independently and with other members to successfully drive significant projects to completion.

• Experience in the following: Java, C++, C#, VB.NET, PHP, Perl, Ruby, Python, SQL, Web Services, HTML, JavaScript, NVP, JSON, XML, SOAP, and REST.
• Experience with shell scripting and Linux/Unix commands.
• Understanding of web technologies, including the HTTP protocol and TCP/IP
• Understanding of firewalls and proxies.
• Experience with mobile operating systems, such as Android and iOS, is a strong plus.
• Understanding of payment processing and gateways is a plus.

• BS, BSEE, CS or other relevant technical degree.
• At least 5+ years of working experience in a Software Product Development or Technical Support role.
• Strong Japanese written and verbal communication skills are required, good English written and verbal communication is a strong plus.
• Must be open to on-call and off business hours escalations from customers, be aware and work with geographic time sensitivities when triaging your tasks
• Demonstrated ability to manage multiple priorities and projects simultaneously, work in a fast-paced environment and accomplish results through influence while meeting deadlines.
• Uses judgment and creativity and sound technical knowledge to obtain and recommend solutions.
• Work is generally self-directed and is guided by workflow and project requirements with an eagerness to consistently meet and exceed the expectations of our merchants, be customer oriented.
• Strong interpersonal skills required to function both in a team environment and to build relationships with our valued customers.
• Skilled in Presenting, can effectively communicate in large or small group settings both in person and via online or remote communication vehicles.
• Excellent internal and external communication skills. Must be quality and detailed oriented, yet understand the level of detail appropriate for the situation.
• Business Awareness, understands current and possible future business trends and information.
• Provides work leadership to others, interfaces with senior management to provide and obtain information and to build consensus regarding project direction. Barriers to entry such as department/peer review exist at this level.

eBay (NASDAQ: EBAY) is the world’s most vibrant marketplace for discovering great value and unique selection. eBay connects millions of buyers and sellers around the globe, empowering people and creating opportunity through Connected Commerce. Our vision for commerce is one that is enabled by people, powered by technology and open to everyone. We partner but never compete with our sellers and create stronger connections between buyers and sellers with product experiences that are fast, mobile and secure. As we celebrate our 20th anniversary, we're just as passionate today about connecting buyers and sellers as when we founded the company in 1995. For more information, visit *******************