IT Support
麦朗(上海)医疗器材贸易有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:医疗/护理/卫生
职位信息
- 发布日期:2015-06-18
- 工作地点:上海
- 招聘人数:1
- 工作经验:三年以上
- 学历要求:本科
- 语言要求:英语熟练
- 职位类别:信息技术专员 Helpdesk 技术支持
职位描述
Job Description:
Provide PC hardware and software support to help resolve end-user computing issues.
Interact with other support groups within the organization to resolve cross team technical issues and participate in cross team projects.
Provide technical phone and on-site support to an end-user community. Create and/or present clear and concise written and verbal instruction and direction to end-users.
Maintain and modify application management systems as changes are required.
Support mobile users, tasked by trouble tickets logged in the call tracking system by Help Desk personnel and Hardware Team management.
Configure and support the following equipment: radio frequency (RF) devices, approved Medline printers, desktops, and laptop PCs.
Relocate technology equipment as required for inventory purposes and/or office moves.
Configure, install and support PC workstations, software, internetworking devices, printers and other peripherals in a large-scale wide area network.
Diagnose and troubleshoot issues with end-user computing devices, based on the following technologies:
Microsoft Windows – a technical understanding of common Microsoft Operating System versions is required.
iOS/Android – a functional understanding of mobile device operating systems, focused on setting up corporate email accounts and basic issue troubleshooting.
Deploy desktop images using SCCM, based on corporate image standards.
Assist in the inventory of data processing equipment, as needed, including identifying part numbers, components, configuration information, asset tagging, etc.
Assist senior technicians in performing configuration changes on network and server devices.
Participate in hardware and software projects, implementations, and or upgrades.
Requirements:
Three to four years of PC support and successful performance
Perform complex analytical, technical, and administrative work in the planning, designing, and installing of new and existing personal computer systems.
Assignments are broader in scope.
Requires in-depth knowledge of Windows operating systems and applications.
Basic understanding of imaging software and concepts and procedures for creating, support, and installing images on computers.
公司介绍
Our Website: https://medlineasia.com.cn/
联系方式
- Email:hrchina@medline.com
- 公司地址:建设大道588号卓尔国际中心