苏州招聘

Job Description:

Provide PC hardware and software support to help resolve end-user computing issues.

Interact with other support groups within the organization to resolve cross team technical issues and participate in cross team projects.

Provide technical phone and on-site support to an end-user community. Create and/or present clear and concise written and verbal instruction and direction to end-users.

Maintain and modify application management systems as changes are required.

Support mobile users, tasked by trouble tickets logged in the call tracking system by Help Desk personnel and Hardware Team management.

Configure and support the following equipment: radio frequency (RF) devices, approved Medline printers, desktops, and laptop PCs.

Relocate technology equipment as required for inventory purposes and/or office moves.

Configure, install and support PC workstations, software, internetworking devices, printers and other peripherals in a large-scale wide area network.

Diagnose and troubleshoot issues with end-user computing devices, based on the following technologies:

Microsoft Windows – a technical understanding of common Microsoft Operating System versions is required.

iOS/Android – a functional understanding of mobile device operating systems, focused on setting up corporate email accounts and basic issue troubleshooting.

Deploy desktop images using SCCM, based on corporate image standards.

Assist in the inventory of data processing equipment, as needed, including identifying part numbers, components, configuration information, asset tagging, etc.

Assist senior technicians in performing configuration changes on network and server devices.

Participate in hardware and software projects, implementations, and or upgrades.

Requirements:

Three to four years of PC support and successful performance

Perform complex analytical, technical, and administrative work in the planning, designing, and installing of new and existing personal computer systems.

Assignments are broader in scope.

Requires in-depth knowledge of Windows operating systems and applications.

Basic understanding of imaging software and concepts and procedures for creating, support, and installing images on computers.

Medline麦朗公司始建于1966年，现在发展为国际性医疗用品制造商和经销商，产品种类多达30多万种。年销售额连续50多年持续增长：2020年总销售额超过175亿美元，2021年总销售额递增15%，超过200亿美元，名列2021年全球医疗器械企业100强第6位。麦朗有超过28,000名员工，业务分布于全球125个国家。

Our Website: https://medlineasia.com.cn/