苏州招聘

Primary Responsibilities:

- Provide 2nd level technical support of installation, maintenance and troubleshooting of hardware (computer, printer,
phone, etc.) and software, maintain high level of service, efficiency and response possible.
- Maintain individual queue with Remedy Helpdesk application for managing and resolving an appropriate number of
tickets within the required SLA
- Work closely with Asset Management team to actively manage IT assets lifecycle via the standard Asset
Management tool and process
- End user computer training

Competencies & Experience Required/Desired:

- Above 3 years experience troubleshooting computer networks, hardware and software
- Working knowledge of Windows 2003/2008 active directory and user account management
- Excellent Windows XP, Windows 7 and Macintosh troubleshooting skills
- Good working knowledge of Microsoft Office 2003 and 2010 applications
- Strong written and verbal communication skills
- Excellent customer service skills
- Proficient in supporting Microsoft platform, Windows/Office systems, Active Directory, professional certifications
(MCSE, CCNA) are advantageous
- Microsoft Exchange and Sharepoint experience a plus
- Certifications in Microsoft or Cisco technologies a plus
- Multilingual skills a plus
- English mandatory
- The selected candidate must be self-motivated and have the ability to work in a fast paced, changing environment
as well as the ability to work independently with minimal direction.

Educational Required/Desired:

- Associate's or Bachelor's degree in Computer Science or related field

泰科电子（TE Connectivity，简称“TE”）总部位于瑞士，是全球行业技术领先企业。TE年销售额达130亿美元，致力于创造一个更安全、可持续、高效和互连的未来。TE?广泛的连接和传感解决方案经受严苛环境的验证，持续推动着交通、工业应用、医疗技术、能源、数据通信和家居的发展。TE在全球拥有近80,000名员工，其中8,000多名为工程师，合作的客户遍及全球近150个国家。TE相信“无限连动，尽在其中”。

我们的使命
创造更安全、可持续、高效和互连的未来。

我们的战略重点
凭借高工程设计含量的解决方案，促进产品比重增长

成为传感器和医疗两大新领域的领导者

扩大客户基数，提高市场份额

TEOA无处不在