苏州 [切换城市] 苏州招聘苏州客服及技术支持招聘苏州售前/售后技术支持经理招聘

Head of Cluster Service AP-N(亚太北区售后服务经理)

康美包(苏州)有限公司

  • 公司规模:500-1000人
  • 公司性质:外资(欧美)
  • 公司行业:机械/设备/重工

职位信息

  • 发布日期:2014-02-20
  • 工作地点:上海
  • 招聘人数:1
  • 工作经验:八年以上
  • 学历要求:本科
  • 语言要求:英语熟练
  • 职位类别:售前/售后技术支持经理  

职位描述

PRINCIPAL ACCOUNTABILITIES:
1. Realization of the strategic planning for Service and implementation of the strategy to operational targets
2. Realization of Service planning (customer results, maintenance, invest planning, personnel planning, etc.)
3. Maintain pricing and billing system for both spare parts and service activities.
4. Support of project handling & timely installation of new equipment at customer site
5. Coordinate with KAM’s for the joint executions that assure the alignment and success of the country strategic objectives.
6. Leading and support of further development of the Service personnel
7. Securing and improvement of all Service processes, according to defined standards
8. Ensure and maintain the reliability of combibloc equipment, securing of a high customer satisfaction, considering the internal Service targets
9. Leading of the directly assigned employees and securing the attainment of the defined targets
10. Assist Head of Cluster AP-N in various aspects and establish monthly reports.


ADDITIONAL INFORMATION:

Knowledge, Skills & Experience Required:
? Diploma in Mechanical or Electrical - Engineering or equivalent graduate Degree.
? Excellent communication skills (both in Chinese and English, written & spoken) to connect with internal and external contacts adequately.
? Experience of minimum 8 years in Food & Beverage(FMCG) industry plant/operation management in multinational manufacturing companies is preferred.
? Creative thinking, should be combined with strong service management skills and enthusiastic and dynamic style.
? Must be a strategic thinker capable of operating with minimum supervision.
? Strong leadership skill and service minded.
? Pleasant personality, open and very good interpersonal skill.
? Proven successful career track record in relevant field.
? An awareness of cultural variability gained from working experience in Asia and Europe
? Developed leadership and interpersonal skills
? Achievement oriented and profit focused.

公司介绍

  SIG康美包是全球领先的无菌食品饮料纸盒包装及灌装机供应商。公司总部位于瑞士莱茵河畔的Neuhausen,在全球65个国家/地区设有运营机构,共有超过5000名员工。
  SIG康美包(苏州)有限公司是SIG康美包集团在中国的全资子公司,早在1985年便正式进入中国市场。2004年位于苏州工业园区占地六万平方米的SIG康美包纸盒包材生产基地正式投入生产。2010年SIG康美包在苏州开设了灌装机组装中心。目前,SIG康美包苏州工厂包材年产能达到120亿包。2017年亚太区技术中心筹建,落户苏州园区,并于2017年5月举行隆重奠基仪式。作为SIG集团除总部以外的第二个技术中心,总建筑面积达1.6万平方米,总投资超3.2亿人民币,目前已投入使用;2020年5月康美包成立广州办事处。
  今天,SIG康美包的中国客户涵盖了国内领先的乳品、饮料和食品生产企业。在上海,北京,广州三个办事处的业务支持下,SIG康美包将一如既往地致力于为中国客户提供优异而全面的市场、销售以及技术服务。

Company profile -SIG Combibloc
  SIG Combibloc is one of the world's leading system suppliers of aseptic carton packaging and filling machines for beverages and food with around 5,000 staff world-wide. Headquartered in Neuhausen am Rheinfall, Switzerland.
  SIG Combibloc entered Chinese market as early as 1985. In July, 2004, the paper plant in Suzhou Industry Park had been in production on a 60,000 square meter site. Not long after that, the assembly center in Suzhou started its operation, in 2010. Until now, the capacity of Suzhou paper plant has reached 12 billion packs per year. In 2017, the construction of Technical Center AP that located in SIP Suzhou is in progress and held ground-breaking ceremony in May 2017. As the second technical center in SIG Group, it will cover an area of 16 thousand square meters and total investment reaches RMB 320 million. And in May 2020, SIG Guangzhou office was set up.
  With three offices in Shanghai, Beijing and Guangzhou, SIG Combibloc China strives to provide premium marketing, sales and technical services to fully support the leading dairy, beverage and food manufactures in China.

联系方式

  • 公司地址:朝阳区望京街8号院利星行广场2号楼(B座)1602-03室