苏州招聘

Service Department – SMT DEK Printer Machine Service Engineer

Report to: Service Manager
Job Location: Tianjin

Job Responsibilities:
? Responsible for customer service activities associated with performing on-site installation, maintenance, troubleshooting and repair of complex electronic equipment at customer sites
? Evaluates, analyzes, diagnoses and troubleshoots technical equipment problems via telephone or on-site at customer locations
? Checks out and approves operational quality of equipment. Instructs customers in the operation and maintenance of the system. Serves as company liaison with customers on administrative and technical matters for various projects. This position requires minimum 50% travel
? Capable in handling projects like evaluations, execute project plan, coordinate with supplier and customer for technical requirements.
? Good sense of problem solving skills technically and managing customer
? Ensure customer’s perspective is continuously considered and recognized AMTEC as best one-stop solution provider in the service industry.
? Assist in providing leads in generating service and spare parts revenues and software solutions.

Key Requirements:
? University graduated in electronics or related technical field
? 5 years hands on SMT field service experience on SMT capital equipment or electro-mechanical equipment and Dek Printer Machine
? Preferably with DEK brand PCB Printer machine or other printer equipment experience
? Able to pick up quick knowledge of other related products
? Working experience with regulators and business partners;
? Team player, positive attitude, able to work in flexible hours
? Excellent communication & interpersonal skill;
? Strong initiative and innovation capacity;
? Analytical mind; Customer Oriented Mind

Skills:
? Good skill set in handling printer machine including process of handling good quality board and programming skill.
? Written and spoken Mandarin and English is required
? Computer literate, including Microsoft Office Suite
? Excellent communication skills
? Excellent troubleshooting skills
? Ability to travel within territory up to 50%. Occasional international travel may also be required

Developmental Value of Position:
? Professional customer service training is required internally and externally;
? Potential exposure for communication soft skill enhancement
? Project planning and problem solving skill
? Manufacturing services model managing skill

美亚电子科技有限公司(美亚科技) 成立于1986年，总部设在中国香港，其母公司北亚策略控股有限公司已在香港成功上市。美亚科技深耕电子制造领域36年，是业内领先的智能工厂解决方案提供商，业务范围涉及智能制造、半导体及光电制造、自动化解决方案、软件解决方案等多重领域，销售及服务网络覆盖超过20个国家及地区，范围涉及中国、新加坡、越南、印度、马来西亚等地。

我们的福利：
1、最具市场竞争力的薪资收入，包括但不限于13薪、丰厚的年终奖等；
2、充足的社会保障，包括但不限于高缴存比例的五险一金、补充商业保险、每年一次的全面体检等；
3、拥有完善的培训体系和良好的晋升通道，并可提供公干的机会；
4、充足的带薪年假，并可随工龄逐年增加，最多可至20天；
5、丰富的团体活动，包括但不限于生日会、集体旅游等；
6、舒适的办公环境、轻松的工作氛围、人性化的管理风格。