苏州 [切换城市] 苏州招聘苏州物流/仓储招聘苏州物料主管/专员招聘

Customer Service Supervisor

赫比(苏州)电子有限公司

  • 公司规模:1000-5000人
  • 公司性质:外资(非欧美)
  • 公司行业:电子技术/半导体/集成电路

职位信息

  • 发布日期:2013-09-09
  • 工作地点:苏州-吴中区
  • 招聘人数:1
  • 工作经验:三年以上
  • 学历要求:大专
  • 语言要求:英语良好
  • 职位类别:客服主管(非技术)  物料主管/专员

职位描述

JOB SUMMARY:
Able to achieve sales target set by Customer Service Supervisor.
Ensure total customer satisfaction.
Ensure the accuracy of the forecast coverage.
Lead the daily job arrangement of CS Dept.

KEY RESPONSIBILITIES:
Able to achieve every month's sales target.
To compile weekly & monthly sales data of individual customer(s) handling to the Business Account Manager.
Able to coordinate internally to ensure that customer's needs are met.
To respond to customers' mails within 24 hours.
Receive feedback, overcoming customer indifference, supporting and resolving customer's concerns.
Responsible for updating customers with the latest delivery schedule.
Provide monthly updated forecast to Planner.
Able to make use of SAP software in issuing of all types of orders.
Conduct regular customer visits, to maintain customer relationship management and gather new information (customer's and competitor’s direction).
Maintain customer projects database.
Provide customers with weekly inventory status and to resolve all liability issue when necessary.
To resolve A/R issues, when necessary.
Maintain timeliness and quality of work at all times.
Finish the weekly report which is requested by SCM Mgr

公司介绍

赫比国际有限公司成立于1980年,是涉足机电模具、通讯业、消费电子和计算机业的领先供应商。我们多元化的服务涉及工业和产品设计,制造,组装以及配套增值服务如表面处理的精加工、外包制造以及精密金属冲压。

赫比公司的总部位于新加坡,全球共拥有15处工厂和技术支持中心。现有约20,000名雇员服务于赫比公司。

如果您希望了解更多的信息,欢迎登陆我们公司主页www.hi-p.com


Founded in 1980,Hi-P is a leading supplier of electro-mechanical modules to the telecommunications, consumer electronics and computing industries. Our diversified service offering ranges from industrial and product design, manufacture, assembly, ancillary value –added services such as surface decoration finishing and precision metal stamping as well as turnkey contract manufacturing.

Headquartered in Singapore, Hi-p has an extensive footprint with 15 manufacturing plants globally and engineering-support centers. We currently employ about 20,000 people.

For more information, please review our website: www.hi-p.com

联系方式

  • 公司地址:上班地址:苏州市吴中区郭巷街道河东工业园区六丰路86号