苏州招聘

OBJECTIVES OF THE POST
To answer enquiries to undergraduate and postgraduate students related to academic issues, and to participate in team work in support of enrolment processes, communications to students, and special projects related to improving student academic services.

MAIN DUTIES AND RESPONSIBILITIES
Your main duties will be:

1. Respond to enquiries from students and other visitors to the Registry related to academic issues, in-person, by phone or by e-mail, in an accurate and timely way.
2. Solve problems by researching University policies and procedures, and liaising with colleagues in Registry, in academic departments and centres, and colleagues in other offices on campus or at partner universities.
3. Escalate issues, as appropriate, to supervisor or other colleagues for resolution.
4. Maintain records of enquiries, according to systems as developed in the Registry, and produce summary reports as required.
5. Participate in the development and updating of procedures and protocols, and communications materials, both in print and on the web.
6. As assigned by the Team Leader, develop expertise in admissions and registration issues related to special groups of students, such as Masters’ students, Single Liverpool awards students, visiting students, international students.
7. Work on special projects, suitable to the level of position, as assigned by the Team Leader.
8. Develop and maintain database of student enquiries and produce FAQ for internal and external use.

University Context:
This position reports to the Team Leader, Student Academic Services team within the Registry. This position-holder works closely with colleagues in the Registry, and in other offices on campus.

Qualifications:
1. University degree
2. Bilingual (English and Chinese) with excellent oral and written skills in both languages.
3. Attention to detail.
4. Excellent computer skills in using word processing, spreadsheet and presentation software.
5. Good interpersonal skills, demonstrated commitment to service
6. Demonstrated coordination skills to liaise with colleagues where work interests overlap
7. Ability to prioritize and manage time in a fast-paced environment
8. Ability to handle confidential matters expeditiously.

How to apply

To apply for the position, please visit the following website and apply online before the closing date: http://hr.xjtlu.edu.cn/. You need to register and then login to complete each part of the application process, including Basic Information, Cover Letter, Job Title and Reference and Equal Opportunities Form. Remember to attach your CV when completing the Basic Information form, and the covering letter (in English) should outline your interest in the post and explain how you meet the criteria.

西交利物浦大学坐落在素有“人间天堂”之称的苏州，这座文化名城至今仍坐落在春秋战国期间的原址上。仍然保持着“水陆平行，河街相邻”的双棋盘格局和粉墙黛瓦、小桥流水的古朴风貌。古城数千年的历史，给后人留下了大量的珍贵文化遗产，其中又以园林为著称，拙政园、留园、网师园等九处名胜古迹被列为世界文化遗产。今天的苏州不仅保留了它悠久文化传统，同时又是一个与时俱进的、对世界开放的现代化城市。近年来它的国民经济总产值以将近15%年增长率快速发展。苏州的GDP仅次于上海、北京和广州。
西交利物浦大学是苏州进一步对外开放和教育全球化的产物。苏州及周边地区经济的高速发展吸引了两所世界名校——中国西安交通大学和英国利物浦大学。它们作为母校在苏州工业园区独墅湖高教区合作创办一所以理、工、管起步的国际型大学。这也是国内一所由教育部批准中外“强强”合作的大学。它的愿景是研究导向、独具特色、世界认可的中国大学和中国土地上的国际大学。它旨在培养具有国际视野和竞争力的高级技术和管理人才；积极为经济和社会发展提供科技和管理服务；在人类面临严重生存挑战的领域有特色地开展研究；探索高等教育新模式，影响中国甚至世界的教育发展。
西交利物浦大学建校于中国—新加坡苏州工业园区，这所学校将在悠久浓郁的文化传统与世界罕有的高速经济发展并存共生的美好环境中成长。
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www.xjtlu.edu.cn