苏州招聘

PURPOSE:

Provide Customer View Models (CVM) and Engineering Change Support to internal customers with the objective of supporting engineering activities within Team Leader's supervision and global engineering policies and procedures.
按照部门领导的要求和全球工程政策及流程，为内部用户提供客户视图模型（CVM）和工程变更的技术支持，目的是帮助工程运作。

AREA OF KEY RESPONSIBILITIES:

Engineering Activities - CVM (Customer View Modeling)
Support CVM activities (including the gathering of drawing, production model and related information based on BU sales's requirements); develop and release customer view model; and resolve technical issues for CVM modelers in order to ensure smooth execution of CVM activities.
提供CVM技术支持（在符合部门销售要求的基础上收集图纸、产品模型和相关信息）；改善及发布客户视图模型；为CVM建模者处理技术问题以保证CVM事务的顺利执行。

Engineering Activities - Drafting Service (ECR/ECO))
Support ECR/ECO activities (including gather drawing, production model and related information based on BU sales's requirements); develop and release customer view model; and resolve technical issues for CVM modelers in order to ensure the provision of good drafting (ECR/ECO) service.
提供ECR/ECO技术支持（在符合部门销售要求的基础上收集图纸、产品模型和相关信息）；改善及发布客户视图模型；为CVM建模者处理技术问题以保证提供良好的建模（ECR/ECO）服务。

Helpdesk Support
Provide daily helpdesk support relating to PLM, hardware; manage the ticketing system in order to help internal customer resolve issues in timely and effective manner.
提供关于PLM、硬件的日常帮助支持；运用ticketing系统帮助内部用户及时并有效地处理问题。

MINIMUM REQUIREMENTS:

Engineering background in college or high school
PC basic operations and knowledge
专科或本科，有一定工程背景的专业
具备计算机基础知识并会基本操作

Communication skills, customer service mindset, approachable, and presentation skills
良好的沟通技巧，具有客户服务意识，容易相处，表达能力强

泰科电子（TE Connectivity，简称“TE”）总部位于瑞士，是全球行业技术领先企业。TE年销售额达130亿美元，致力于创造一个更安全、可持续、高效和互连的未来。TE?广泛的连接和传感解决方案经受严苛环境的验证，持续推动着交通、工业应用、医疗技术、能源、数据通信和家居的发展。TE在全球拥有近80,000名员工，其中8,000多名为工程师，合作的客户遍及全球近150个国家。TE相信“无限连动，尽在其中”。

我们的使命
创造更安全、可持续、高效和互连的未来。

我们的战略重点
凭借高工程设计含量的解决方案，促进产品比重增长

成为传感器和医疗两大新领域的领导者

扩大客户基数，提高市场份额

TEOA无处不在