苏州招聘

Purpose, Duties and Responsibilities
The purpose of the Head of Project Management Office is to manage and lead a team of project managers to deliver service and projects within the organization to customers within China.
Provide coaching and guidance to project managers
Review and monitor the project managers’ deliverables to ensure quality delivery within the agreed scope and timeline.
Manage inter-project dependencies and facilitate project resource prioritization
Track, monitor and report team and individuals’ key performance indicators
Track, monitor and report project portfolio status, issues and risks
Identify and manage project/program risks, track projects/program to successful completion.
Establish and maintain good working relationships with customers and 3rd party vendors.
Enforce processes within the project management organization
In absence of standard processes, to develop and implement processes for the team upon approval from HQ.
Participate in presales activities to scope the effort and timeline for new initiatives or proposals
Manage large scale projects or programs for customers within China
Communicate status, issues and risks to key stakeholders.
Develop and maintain accurate, detailed plans and ensure on-time delivery within allocated budget.
Manage project scope and minimize scope creep as well as change request management.
Manage, plan and drive requirement analysis, design, development, testing, training, migration, implementation/deployment and post implementation support.
Manage and ensure official acceptance of the project deliverables from the client.
Establish and identify project team members required to deliver the projects/programs.
Provide leadership and guidance to project team members as well as project managers.
Manage project managers and team members on their performance, productivity as well as delivery of the project deliverables.
Drive project status meetings with team members as well as raise project issues with proposed recommendations to Steering Committee for resolution.
Manage 3rd party vendors involved in the project / program delivery to ensure timely delivery of required deliverables within the scope of work.
Perform hands-on analysis, design, development, testing, implementation and post implementation support, when required.
Conduct lesson learnt and provide input to continuous project management process improvement.
Maintain project and program documentation and to encourage storage of documentation among the team to the required document repository.
Regularly report and communicate status, issues and risks to the customer specific Service Delivery Manager.
Encourage contribution and contribute knowledge items to the knowledge management system.
Serves as the single point of contact for the assigned project.

Key Accountabilities and Authorities
Accountabilities
On a monthly basis report on the project/program portfolio status and performance in the approved format
On a monthly basis report on project /program performance in approved format (for internal and external)
To manage the day-to-day project/program related activities to ensure deliverables completion with quality in a timely manner within the required scope.
To manage the project managers to ensure overall project/program objectives are met
To provide feedback to the line-managers on the project performance of individuals assigned to the respective projects.
To be aware of special activities/events that will have potential impact on the projects/programs.
To ensure that the delivery scope provided is within the scope of the contract.
To manage change request as per the change request process.
To ensure the stakeholders receive the appropriate level of communications with regards to project/program status and progress.
To ensure that the project management processes are adhered to.
To review and approve the project related claims of project team members (for projects directly under him/her) as well as project managers
To ensure that detailed transition plans are put in place in the event of resource changes.
To manage customer expectation in terms of project/program scope and delivery.
Provide competence center with input on the assigned support resources competence level on a periodic basis as defined by the competence centre.
Capture best practices and re-use learning’s across other projects/programs. Share knowledge and innovation with other project managers and the knowledge sharing community at large

Authorities
The Head of Project Management Office (China) has the authority within the assigned projects /programs to:
Approve claims of project managers
Approve claims project team members related to the project.
Approve leave for project team members assigned full time to the project.
Request the resources required to complete the project within the budget of the project.
Review and approve all project documentation prepared by the team prior to distribution to customers.
Assign and prioritize tasks to resources within the team based on the scope specified in the resource request forms.

Recommended Experience and Education
Degree or equivalent in Computer Science or Information Technology
System Implementation /Deployment Experience
Project Management Experience
System Development Experience
System Integration Experience
Strong Communication Skills (Verbal & Written)
Negotiation and Influencing Skills
Stakeholder Management
Risk Management
Certified in PMP or PRINCE2

客凯易科技来自于马来西亚，并被誉为业界信任与创新的专家，在过去37年中一直致力于提供食品与饮料,零售，酒店管理，汽车消费等行业的世界级解决方案。今天，在马来西亚，我们的客户包括世界最著名最具实力的快速食品提供商，并且，客凯易科技的业务已经拓展至全球超过23个国家。

对我们而言，创造优秀的的组织管理是我们的工作之重。客凯易的员工们都坚信客户资产与我们提供产品的品质密不可分。也因为此，我们一直在不断寻找具有创新与专注精神的人才来加入我们的团队。

作为客凯易大家庭的一分子，您将看到一个开放，积极，振奋人心的工作环境，以及由此展现出的优秀，创新，团队精神以及热情。

更多信息，请浏览公司官方网站http://www.cuscapi.com

cuscapi berhad is a trusted and innovative industry specialist with more than 37 years of experience in offering world-class solutions to food and beverage industry. today our clients consist of well-known international restaurant chains as well as the biggest fast food chain in malaysia. cuscapi currently has business presence in more than 23 countries worldwide.

for us, being a great organisation in which to work is our top priority. our people are steadfast believers of customer capital, firmly focused on delivery excellence. that is why we are looking for talented, creative and dedicated individuals to join us.

As part of the cuscapi family, you will discover an open, energetic and exciting environment that inspires excellence, creativity, team spirit and zeal.

so if you think you have what it takes, send us your detailed resume today.