苏州招聘

1.主要职责Main Responsibilities

客户Client
l He/She needs to understand the expectations and requirements of client about the business continuous improvement.

运营Operations
l Establish operational excellence targets with FM BU senior management and operations in the area of productivities, cost saving.
l Work with operations to set up practical lean process plan base on the targets.
l Conduct 5S training and lead 5S activities at site.
l Identify the wastes in the facility management service area.
l Analyze and eliminate the wastes.
l Identify the potential improvement opportunity with the systematic statistic analysis, and take related actions to improve.
l Work with site and finance department to achieve measurable targets.

人力资源及管理 HR and Management
l None.

专家中心CofEx
l Assist National Quality Manager to develop and implement procedures in conjunction with various subject matter experts in the Facility Management Support Service team and Operation teams in the key areas of Facility Management service development and delivery.

质量管理Quality
l To be an enabler for the organization to continuously optimize the FM business system for the benefit of our customers, shareholders and employees.
l To develop and execute the strategy to implement Lean and 6Sigma tools and methods in the operation teams in daily management.
l To identify change agents in operational teams. Train and guide them in the usage and practice of different Lean-6Sigma tools (DMAIC, Root Cause Analysis, Value Stream Mapping, A3-Kaizen, Gemba walks, Control Charts, Waste Identification, Performance management…)
l To host workshops and training activities for the operation and support function employees.
l To establish Visual Management Systems to allow bringing problem to surface and drive accountability in the operational teams.
l Cooperate with FM operations and support functions to establish Sodexo FM data collecting system and approach;
l Analyze the data gathering from FM operations and support functions using the different statistic tools.
l Report the business measurement statistics and analysis data to FM management periodically and share the data analysis results to FM operations and support functions;
l Work with Quality Manager to find out the chances of continuous improvement for FM operations and support functions base on the gap between actual measurement and benchmarking.

风险规避，安全与问责制
Security, Safety, Accountability
l Report the safety and potential risks of the working environment to line manager.
l Ensure any serious incident is reported immediately to relevant levels.

社会责任与企业形象
Corporate Responsibility & Image

l Ensure within his/her team staff the respect, understanding and application of Sodexo philosophy, core values, and ethical principles and of all Company policies.
l Participate to the promotion of the image of Sodexo on his/her region; in particular rectify any negative or inappropriate perception Clients might have of Sodexo image.



2. 职位概述 Job Summary
l The role is to lead continuous Improvement & Lean Operation Excellence Roadmap implementation, and to achieve Measurable Outcomes in Facility Management Business Operation System, Productivity, Quality improvement, Cost saving.
l Make a stepped improvement in the operations excellence for each region to ensure our competitive position is improved.

Qualification & Requirements
n 教育背景
Education Background

Bachelor’s Degree in a Business, Engineering, or QA discipline or equivalent

n 工作经验
Working Experience
At Least 3 Years Experience (Senior Quality Role) in all aspects of the implementation and management of quality management systems (ISO 9001:2008 environment) in a multinational environment is desired.
At least 2+ years experience in a company-wide establishment and implementation of quality control policies, systems and methodologies. (e.g. Total Quality Management & Business Process Management)

n 专业技能
Professional skills
Lean-6 Sigma (Green-belt) projects experience will be mandatory.
At least 2 Lean-6 Sigma Green-belt projects completed successfully.
Experience in a Facility Management Environment is a plus.
Experience in the design and development of specifications for Quality Management Systems and the delivery of associated project documentation.
Certified lead auditor in ISO9001:2008.
Familiar with the statistical analysis tools, for example, Minitab, SPSS, EViews.


n 通用技能
General skills

Strong leadership skills to champion a newly established function and build effective teams
Is adept at continuous improvement and problem solving and excellent at honest analysis by looking beyond the obvious and doesn’t stop at the first answers.
A relentless and versatile learner, open to change and analyses both successes and failures for clues to improvement: experiments and will try anything to find solutions also enjoys the challenge of unfamiliar task and quickly grasps the essence and the underlying structure of any task or procedure.
An active practitioner of attentive and active listening: has the patience to hear people out: can accurately restate the opinion of others even when he/she disagrees. This role requires the ability to educate, consult and influence at many different organizational levels within a facility management group.
Must be willing and able to travel periodically.
Must enjoy working with diverse groups of people with widely variable technical skills.
Ability to prioritize and delegate in a resource constrained environment and re-prioritize resources rapidly.
Must thrive in a fast-paced, results-oriented, collaborative environment.
Proven experience as a valued contributor to the leadership team in strategically supporting a business through rapid growth and/or change.
A strong network of relationships through the services and / or the ability to quickly establish credibility and rapport with a large and diverse client and partner base
Extremely high energy and stamina to perform consistently and at a high level in a very demanding environment.
Must possess inspirational and collaborative management style.
Strong Command of verbal and written technical communication skills in Mandarin and English.
Superior written and verbal communication skills in Mandarin and English.
General IT systems knowledge and acumen
Knowledge of facilities maintenance processes
Excellent written and oral presentation skills.

关注更多索迪斯工作机会，请登陆索迪斯中国招聘中心http://sodexo.e-recruitmentsystem.com, 谢谢。
For more job opportunities, please visit Sodexo Greater China recruitment center: http://sodexo.e-recruitmentsystem.com. Thank you.

关于我们
索迪斯中国
索迪斯集团（sodexo）由皮埃尔.白龙先生创建于1966年，总部位于法国巴黎。
今天，凭借着四十多年的丰富经验，索迪斯集团已成为世界上***的从事餐饮服务及综合后勤管理的跨国公司，名列全球500强企业名录。截止到2011年底，索迪斯集团拥有员工413,000名，共有33,400个运营点，分布于80个国家。

索迪斯集团作为首家国际化餐饮综合服务公司于1995年进入中国市场。目前，索迪斯大中国区业务涉足北京、天津、沈阳、武汉、大连、上海、无锡、杭州、南京、广州、深圳、东莞、珠海、香港等四十个城市。拥有员工近16000人，在全国各地的近650个运营点内为客户提供量身定制的餐饮服务、业务支持服务、工程服务和生活便利服务。索迪斯致力于以专业的服务水准，为中国客户提供优质后勤服务、培养一流人才、提供***客户体验，并为中国的社会经济发展做出贡献。

索迪斯业务范围包括为工商企业、行政部门、学校和大学、医疗卫生健康机构、等各类单位团体提供餐饮服务及各种后勤管理服务。

伴随着公司的不断发展，我们真诚的欢迎素质优秀、具备良好顾客服务意识并且能够创造佳绩的人士加入索迪斯公司。

我们的使命：提高每日生活质量
我们的愿景：超越客户期望
我们的价值观：服务精神，团队精神，进取精神

更多信息请关注公司网站www.sodexo.cn


about us
sodexo china
founded in 1966 by mr. pierre bellon, and set up its global headquarters in paris, france.

today, with more than 40 years rich experience and successful operations in the five continents, sodexo has become the largest multinational corporation in catering and facility management field around the world. as a global fortune 500 company with more than 413,000 employees, sodexo has established more than 33,400 contract operations in 80 countries by the end of 2011.

in1995, sodexo was the first international catering and facility management company to launch its business in mainland china.

today with more than 16,000 employees, near 650 contract operations in china, sodexo has set up business in 40 cities, beijing, tianjin, shenyang, wuhan, dalian, shanghai, wuxi, hangzhou, nanjing, guangzhou, shenzhen, dongguan, zhuhai as well as hong kong. sodexo has always been committed to providing world-class professional catering services, business support services, engineering services and lifestyle services, training top talents, delivering the best client offerings, and more importantly contributing to the social and economic development in china.

sodexo business scope covers catering and facility management services for business corporations, government, landscapes, schools, health and medical institutions, etc.

as sodexo’s business is growing, we sincerely welcome the excellent candidates who have good sense of customer service and the ability to gain business to join sodexo.

our mission: to improve the quality of daily life
our vision: to exceed the expectations of client
our values: service spirit, team spirit, spirit of progress

for more information, please visit our website: www.sodexo.cn