苏州招聘

PURPOSE:

The Account Manager serves as the primary business contact to the customers and responsible for implementing business strategies to achieve profitable business relations and identify new revenue opportunities with customers. This position is also responsible for major conflict resolutions, compliance on customer deliverables, and provide excellent customer services to accounts for customer satisfaction.


ESSENTIAL FUNCTIONS / MAJOR RESPONSIBILITIES:

Develop and maintain strategic business relationships with major customers to promote brand awareness for PACCESS Packaging, and ensure long term margins are maximized and new opportunities are explored.
Develop and maintain a well-coordinated and long term relationship with key decision makers with customer's organization.
Responsible for the sales process, aiming at meeting and/or exceeding sales targets.
Serve as a liaison between customer and company departments. Work closely with internal managers/teams to ensure a coordinated process from order to delivery. Ensure customer's expectations to be satisfied.
Provide field tours to customers. Extend service after sale in all aspects.
Lead or assist in QBR, conduct review on accounts regularly
Implement new projects and programs with local teams relating to sourcing, logistics, and technical issues. Help finalize business terms with internal and external sides. Ensure customer understands business processes.
Lead role in brand or vendor orientation and summit. Develop marketing presentations and be able to present in local market.
Assist the packaging development team to interface with customers where appropriate. Double-check with customer on graphics, structure, dimension and function. Coordinate internal party and vendors in case of field audit and respective compensation.
Assist finance department for collections in exception cases. Help to expand the volume of business with existing customers through direct sales to their OEMs
Identify and target new business with customers.
Other related duties as assigned.



SCOPE
Work is independent or under general direction. Incumbent is knowledgeable of all aspects of account and project management and looks to improve processes to better serve customer. Must be able to identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. Must be able to establish and maintain strong relationships throughout the sales cycle. Receives assignments in objective oriented terms. Work is reviewed in terms of meeting organizational objectives and schedules. Makes recommendations on administrative/operational issues affecting strategically important business unit functions. Frequent internal and external contacts at various management levels concerning projects or operational issues.


ESSENTIAL REQUIREMENTS OF POSITION:


College graduate or above
5-8 years of working experience, with min. 2 years focusing in account management and or sales activities
Profound experience and knowledge in packages and salesWell organized, dedicated, self-motivated and mature
Strong communication and excellent interpersonal skills ; Good experience in presentation and public speaking a plus
Good command of both spoken and written English & Mandarin, Cantonese a plus
Well versed in office PC software, especially excel and PowerPoint



PREFERRED KNOWLEDGE/SKILLS/ABILITY:

5 year of work experience in the packaging industry
Packaging production knowledge and technical competence
Experience within a multi-national preferred, but not required

PACCESS is a global service company exclusively focused on helping our customers improve their packaging, materials sourcing, and supply chain operations.

We conceive, build, and deliver solutions through a bundle of integrated products and services for companies with complex business processes across a global landscape.

We have expertise in packaging design, procurement, materials management, logistics, distribution, and order fulfillment. PACCESS has extensive experience in the key export manufacturing regions of Asia.

PACCESS was established in 1995 and has nearly 300 employees around the world. Our corporate headquarters is located in Portland, Oregon. We have offices in China (Shanghai and Shenzhen), Indonesia (Jakarta), Thailand (Bangkok), Taiwan (Taipei), Switzerland (Lugano), India (Mumbai), and Vietnam (Ho Chi Minh).

From raw material through to the retail store shelf, we can streamline your global supply chain to help you increase growth, gain greater market share, and enhance profitability. Our Supply Chain Services and Paper and Packaging Materials divisions integrate procurement, logistics, distribution, and fulfillment services to meet your business' specific supply chain needs.

Our Mission
Challenge Innovate Deliver
Our Commitment: we will always challenge conventional wisdom and practices with innovative ideas and approaches. Only then can we deliver meaningful results.

Our Vision
To be the best company in the world to work for and the best company in the world to work with.
Our People
Every PACCESS location worldwide will provide a challenging and exciting work environment, along with excellent learning and career opportunities.
We will be the best place for people to fulfill their personal and professional dreams.
Our Customers
We will be the preferred business partner for all of our customers. Our innovative approaches, our ability to execute, our focus on creating value and our willingness to challenge their thinking will make us an integral part of every customer’s business.

Our Values
Integrity and Trust, Action and Ownership, Learning and Teaching
Integrity and Trust
Our reputation is our greatest asset.
We must trust each other and gain our customers’ trust by adhering to the highest standards of ethical behavior and honesty at all times.
Action and Ownership
Our business is all about change.
We must anticipate change and be proactive at all times. We will be accountable for our work so others can rely on us with confidence.
Learning and Teaching
Our competitive advantage is our people.
We must constantly focus on learning from and sharing knowledge with each other.