Customer Service Specialist
雅龙材料科技(苏州)有限公司
- 公司规模:50-150人
- 公司性质:外资(欧美)
- 公司行业:电子技术/半导体/集成电路
职位信息
- 发布日期:2013-07-25
- 工作地点:苏州-虎丘区
- 招聘人数:1
- 工作经验:二年以上
- 学历要求:大专
- 语言要求:英语良好
- 职位类别:客服专员/助理(非技术)
职位描述
Support the work of Customer Service Supervisor to deal with all the contact with both internal and external MED customers. Perform customer service duties to include but not limited to heavy phone use, order entry/inquiry, quotations, coordination of deliveries with production, sample and quotation follow up and complaint handling, return materials authorization (RMA) co-ordination between QA and customer. All activities with Chinese customers must be coordinated closely with U.S. Customer Service which has world-wide pricing and customer relationship responsibility.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Execute C.S. activities based on direction from Customer Service Supervisor according to the centralized scheduling
1. Work closely together with Customer Service Supervisor to prepare all kinds of requests for quotation (RFQ), orders, and sample arrangement.
2. Help Customer Service Supervisor to do accurate order entry to include order acknowledgements, pricing, and delivery date. Maintain customer price lists and update when needed.
3. Work closely with Customer Service Supervisor to coordinate and follow up the customer service related work among manufacturing, QA, sales and customers as needed
4. Under the direction of Customer Service Supervisor to prepare all kinds of reports and file it properly as required
5. Maintain aggressive follow-up system for sales leads, quotations and samples.
6. Distribute literature and information as required or requested.
7. Other duties may be assigned by supervisor
公司介绍
雅龙电子材料有限公司是一家知名的高科技厂商,为全球高尖端印刷电路板界提供各种高新电子材料。雅龙美国主要生产以聚酰亚胺,高分子树脂等其它高性能材料为基础的热固性产品以及以PTFE,陶瓷填充等其它高性能材料为基础的产品。
ARLON MATERIALS FOR ELECTRONICS DIVISION (MED) is owned by Handy & Harman Ltd., a company listed on the NASDAQ (NASDAQ “HNH”). Arlon, a leader in electronic materials (www.Arlon-med.com), has manufacturing facilities in Suzhou, China, Bear, Delaware USA and Rancho Cucamonga, California USA. Arlon offers the highest performance material solutions in a broad range of products in many different markets.
雅龙材料科技(苏州)有限公司是于2004年12月在苏州高新区出口加工中心建立的雅龙电子材料有限公司的独资子公司。现因公司发展需要,诚邀优秀人才加盟,共创美好未来!
Arlon Suzhou opened its first operation, a small finishing center, in 2004. Two years later in 2006 it’s manufacturing facility, entitled Arlon Material Technologies Co., Ltd., opened and it complements Arlon’s USA operations quite well. Arlon’s manufacturing plant contains state-of-the-art equipment and is currently undergoing several equipment expansions which will increase Arlon’s manufacturing capacity.
有意者请将个人中、英文简历(注明期望薪资)、学历证明及身份证复印件等寄往或Email(电子邮件请以WORD附件形式发送)、传真至本公司
联系方式
- 公司网站:http://www.arlon-med.com
- 公司地址:苏州高新区大同路20号,303公交车在出口加工区下
- 邮政编码:215151