苏州 [切换城市] 苏州招聘苏州IT-品管、技术支持及其它招聘苏州技术支持/维护工程师招聘

IT Site Admin

维布络信息科技(上海)有限公司

  • 公司规模:150-500人
  • 公司性质:外资(非欧美)
  • 公司行业:计算机软件

职位信息

  • 发布日期:2013-12-17
  • 工作地点:苏州
  • 招聘人数:1
  • 工作经验:二年以上
  • 学历要求:本科
  • 语言要求:英语良好
  • 职位类别:技术支持/维护工程师  

职位描述

Need work at customer location, who is based in Suzhou as well(A Plant)

? Good communication skills in local language and English
? Good customer oriented service and friendly behavior
? Installation, configuration and troubleshooting Desktop + laptop, hardware and software like Windows XP, vista, 7 and scanner, printer, fax, VOIP phones
? Installation, good troubleshooting skills of desktop client applications like MS office, acrobat, AutoCAD, Java, VPN Software, Symantec Antivirus, Visio, dameware, vnc, PDF creator, WebEx etc.
? Basic understanding of OS, application deployment solutions like Netinstall or Microsoft Deployment services, SCCM.
? Knowledge of support for blackberry, Mobile devices, iphone, android
? Basic Administration of windows 2008 Server, Active directory, File server, DFS rights, DHCP, DNS, WINS.
? Data Center support activities like HP Server Hardware rack mounting and troubleshooting physical hardware, tape change, UPS, Air condition validation
? Understanding of RAID, Storage SAN, NAS, backup tape technologies.
? Knowledge in network – LAN, WAN, functionality of switches, routers, firewalls and VPN
? Knowledge in Backup Library
? Resolve all advanced (level 2 or higher) end-user related support for site personnel as escalated by the Central IT Help Desk. All initial requests for user technical support will be initially directed to the Central Help Desk. The requests will either be resolved remotely by the Central Help Desk (level 1 issues) or assigned to the on-site IT Site Administrator for advanced / on-site issues.
? Responsible for all back-end IT administration located at the facility. This includes server administration of all the local computer servers (mail, authentication, and backup servers), network infrastructure (switches, routers, network data connections) and other basic systems administration tasks (backup administration, EDI and Printer/ Scanner administration etc.). This involves very close communication with all other Corporate Information Technology personnel to ensure standardization and compliance between sites.
? Work closely with Corporate Information Technology department to identify and address facility related technology requirements. Also work closely with local Management to act as a liaison between Corporate Information Technology and the facility Management. This involves communicating IT projects, direction and systems status to local management to align with business initiatives.
? Identify current and emerging technologies initiated at the facility, scheduled for deployment across all manufacturing plants. Work closely with the IT Technical team (Network/Server Managers, other Site Administrators) to collectively define the technical leaders for each project. Serve as a technical leader in some of the projects where required and applicable.
? Provide device installation, initial instructions on hardware/software and problem resolution.
? Provide support for desktops, laptops, blackberry, iPhone, PDA’s and printers. Such devices will be supported through in-warranty support from local vendors or using available spares, or in event of non-warranty replacement, through a local OEM. Harman will be responsible for warranty support. For replacement of equipment, Wipro will use existing local OLA’s signed by Harman with the OEM vendors.
? Support the Campus Locations on an 8x5 basis and be available to provide 24x7 on call support for manufacturing production support.
? Provide site specific information to auditors during IT Audits about process and policies, documentation.

公司介绍

维布络有限公司
    年收入大约65亿美元
    业务涵盖信息科技、客户服务、照明、基础设施建设、液压设备以及环保能源
维布络中国分公司
    维布洛在中国的上海、成都、东莞、常州都有投资,拥有超过1300名员工。其中在上海和成都建立了维布洛信息科技分公司,在东莞建立了日用消费品工厂,正在常州建立液压设备工厂。
    维布洛成都分公司属于维布洛信息科技公司在全球的2个战略交付中心之一。
    维布洛成都分公司从2009年11月开业以来员工人数增加到原来的3倍,达到了400多人。
    维布洛成都服务于全球世界500强企业,主要业务包括制造业、银行、金融服务、保险、零售和其他高科技行业。
    维布洛上海分公司属于近岸交付中心,拥有超过300名的员工,主要为中国国内市场提供服务。
维布络技术有限公司
    在全球56个国家拥有超过11万名员工,72个开发中心,包括了超过70个民族
    是世界上最大的独立研发服务提供商,是世界上最大的离岸第三方测试服务提供商
    是世界上第一家通过PCMM 和CMMI 第5级认证的公司。是第一家美国以外获得IEEE软件流程奖的企业。
    拥有超过50个卓越中心开发专门领域的框架和解决方案。
    获得了2009年ASTD(美国社会培训和发展)最佳贡献奖。这是维布洛连续第8次获此殊荣。
    获得了SAP Pinnacle奖
    两次获得了Everest集团的卓越外包服务奖。

Thank you for your interest in Wipro.

About Wipro Limited:
Wipro Limited (NYSE: WIT, WIPRO: IN) is a 6 bn $ global IT Services leader specialising in IT, Computer related technologies and BPO. Wipro also has a presence in niche markets of consumer products, infrastructure engineering, manufacturing and personal computing. Currently have over 100,000 staff globally with over 60 global development centers. Currently, Wipro has been rated among the top 5 IT companies in the world.

About Wipro China:
Wipro (Shanghai) Limited and Wipro (Chendgu) Limited, subsidiaries of Wipro Limited, were set up in August, 2004 and July 2009 respectively. The Wipro China arm services more than 80 customers with over 700 employees. Choosing a career with us is a platform to enhance your abilities, knowledge and workplace skills. We also give you opportunities to work with leading domestic and multinational companies in a truly global work environment. We are sure that this will be an truly exciting experience in your career. Welcome on board and enhance your career with Wipro.

To find out more about us, please visit our website at www.wipro.com

联系方式

  • 公司网站:http://www.wipro.com
  • 公司地址:上海市浦东碧波路690号张江微电子港9号楼3楼
  • 邮政编码:201203
  • 联系人:HR