苏州招聘

- Being the key anchor / entry point for the country/cluster Organisation for all the off shored Customer Service processes.
- Deliver country / cluster targets in scope along with defined objectives
- Manage and drive adherence to standardized global processes, and lead the introduction to new processes e.g. Equipment, X LEAP.
- Take steps to maximize customer satisfaction, and build strong and lasting customer relationships.
- Be responsible for full interactions with other functions and remote/off shored team for optimal efficiency, adherence to policies and pursuit of best customer experience for respective country/cluster.
- Monitor performance against set KPI’s, take corrective action where necessary, and drive continuous improvement for all processes in scope.
- Contribute to Cluster strategy and tactics, in line with streamline objectives where possible, thereby becoming an integral and valuable part of the country cluster leadership team.

The Adecco Group, based in Zurich, Switzerland, is the world's leading provider of HR solutions. With over 29,000 employees and 5,800 offices, in more than 60 countries and territories around the world, Adecco Group offers a wide variety of services, connecting more than 500,000 colleagues with over 100,000 clients every day. The services offered fall into the broad categories of executive search, temporary staffing, permanent placement, outsourcing, consulting and outplacement. The Adecco Group is a Fortune Global 500 company. www.adecco.com

Established in China since 1995, Adecco is ideally placed to suit all your recruitment and staffing needs. With over 14 years of experience in China, Adecco is well positioned to assist organizations here in building successful teams and to help individuals be successful in their careers. In mainland China, Adecco currently has offices in Beijing, Guangzhou, Shanghai and Shenzhen. It further has a strong presence in Hong Kong and Taiwan.

We inspire individuals and organizations to work more effectively and efficiently, and create greater choice in the domain of work, for the benefit of all concerned. For more information about Adecco in China, please visit: www.china.adecco.com

Our Chinese head quarters are based in Shanghai and these head quarters not only look after mainland China but also Hong Kong, Taiwan and South Korea.

Human Resources & Staffing Services Offered in China:
-Executive Search
-General Permanent Recruitment
-Temporary Staffing & Payroll (through our local co-operative partner SHFESCO)
-Recruitment Process Out Sourcing & Campaign Management
-Career Transition & Coaching Services
-Assessments
-Consultancy Services

Adecco Offices in China
-Beijing
-Chengdu
-Guangzhou
-Shanghai

Consulting and Temporary services
Permanent and Executive Search with our local Licensee

http://china.adecco.com