Account Manager, China
上海仕达富新桥人才资源有限公司 Faro Recruitment（China）Co., Ltd.
- 公司规模：50-150人
- 公司性质：外资(非欧美)
- 公司行业：专业服务(咨询、人力资源、财会) 外包服务
职位信息
- 发布日期：2013-06-20
- 工作地点：上海
- 招聘人数：若干
- 工作经验：五年以上
- 学历要求：本科
- 职位类别：物业管理经理/主管 大客户销售管理
职位描述
Our client, a leading global provider of facility services, is looking for a high caliber to fill up the following position:
Account Manager, China
Business
? Response for all activities (Cleaning service, facility management service, office support services etc.) for the authority at Account Level
? Planning and coordination of jobs and activities for in scope work and activities based on SOW and SLA.
? Responsibility for the ongoing Quality Management.
? Working in conjunction with the local Real Estate Management to prepare the final budget documentation / plans and administer the works to ensure budget compliance
? Monthly tracking and reporting of financial and quality performance to Key Account Team Director.
? Audit and control the service level and operation procedures.
? Responsibility for the effective management of the strategic direction of the in-scope services
? Review and implementation of Account Transformation, confirm the customer requirement, plan, manage and deliver the services according to customer requirement.
Communication
? Primary client interface with support from Region Account Director and Country Team
? Coordinate with related finance member
? Maintaining formal and effective communication with management, team members and local estate management.
? Proactive timely and concise communication of relevant and important information to local estate manager, subject matter experts and management.
? Acting as primary contact for service contractors and vendors.
? Keep communication with HR, Procurement team according to the company policy for related applications.
? Communication with end user through customer Estate Department.
? Follow the policy of Finance and Human Resource, full authority of Recommendation and decision making.
People Management
? Directly response for the all delivery employee in customer location
? Make sure all the service delivery employee understand culture, main business and safety regulations, follow the policy and regulations
? Make sure all staff and sub-contractor staff perform professional standard and act
? Focusing on the professional development of staff, enhance the professional quality of the service delivered by onsite staff
? Lead and develop the supervisors, proactively operated the front staff and subcontractor staff management through supervisor
? In charge the project employee plan, management; organize and implement the operation on-job training. Improve the operation skills, service mind and other skills of staff
Subcontractor Management
? Cooperate with high quality subcontractor
? According to the KPI and SLA to proactively management the subcontractors, to achieve the service delivery according to the contractor
? Response for the contract management and pricing negotiation
? Effectively manage the subcontractor, improve the company service quality, lower the operation cost
Professional Ability
? Understand the industry develop, proactively report and recommendation to regards to the infrastructure change and product improvement,
? Focusing on the professional industry area updated news, looking for continuity improvement actions, keep searching the change to create the value or opportunity cost reduction
Health, Safety and Environment
? Response for the training of staff HSE and also response for the HSE actions and performance
? Overall manage the safety work status of onsite staff and sub-contractor staff
? Follow HSE policy and regulations, tracking the key HSE performance data for the account
Others
? Other assignment assigned by company
Qualification:
? Education: Bachelor Degree is minimum requirement (Management Major Prefer)
? Language Skills: Fluency in both English & Chinese
? Computer Skill: Professional in MS Office
Other：
? At least 6 years management experience in related field, familiar with Facility Management, good communication skills and people management skills
Account Manager, China
Business
? Response for all activities (Cleaning service, facility management service, office support services etc.) for the authority at Account Level
? Planning and coordination of jobs and activities for in scope work and activities based on SOW and SLA.
? Responsibility for the ongoing Quality Management.
? Working in conjunction with the local Real Estate Management to prepare the final budget documentation / plans and administer the works to ensure budget compliance
? Monthly tracking and reporting of financial and quality performance to Key Account Team Director.
? Audit and control the service level and operation procedures.
? Responsibility for the effective management of the strategic direction of the in-scope services
? Review and implementation of Account Transformation, confirm the customer requirement, plan, manage and deliver the services according to customer requirement.
Communication
? Primary client interface with support from Region Account Director and Country Team
? Coordinate with related finance member
? Maintaining formal and effective communication with management, team members and local estate management.
? Proactive timely and concise communication of relevant and important information to local estate manager, subject matter experts and management.
? Acting as primary contact for service contractors and vendors.
? Keep communication with HR, Procurement team according to the company policy for related applications.
? Communication with end user through customer Estate Department.
? Follow the policy of Finance and Human Resource, full authority of Recommendation and decision making.
People Management
? Directly response for the all delivery employee in customer location
? Make sure all the service delivery employee understand culture, main business and safety regulations, follow the policy and regulations
? Make sure all staff and sub-contractor staff perform professional standard and act
? Focusing on the professional development of staff, enhance the professional quality of the service delivered by onsite staff
? Lead and develop the supervisors, proactively operated the front staff and subcontractor staff management through supervisor
? In charge the project employee plan, management; organize and implement the operation on-job training. Improve the operation skills, service mind and other skills of staff
Subcontractor Management
? Cooperate with high quality subcontractor
? According to the KPI and SLA to proactively management the subcontractors, to achieve the service delivery according to the contractor
? Response for the contract management and pricing negotiation
? Effectively manage the subcontractor, improve the company service quality, lower the operation cost
Professional Ability
? Understand the industry develop, proactively report and recommendation to regards to the infrastructure change and product improvement,
? Focusing on the professional industry area updated news, looking for continuity improvement actions, keep searching the change to create the value or opportunity cost reduction
Health, Safety and Environment
? Response for the training of staff HSE and also response for the HSE actions and performance
? Overall manage the safety work status of onsite staff and sub-contractor staff
? Follow HSE policy and regulations, tracking the key HSE performance data for the account
Others
? Other assignment assigned by company
Qualification:
? Education: Bachelor Degree is minimum requirement (Management Major Prefer)
? Language Skills: Fluency in both English & Chinese
? Computer Skill: Professional in MS Office
Other：
? At least 6 years management experience in related field, familiar with Facility Management, good communication skills and people management skills
公司介绍
Faro Recruitment (上海仕达富新桥人才资源有限公司)协助客户招募专才，为各省市的跨国及本地企业提供专业招聘及外包服务。
让您轻松省掉高达四分之一的招聘费用，直接助您盈利持续提升。
我们创立于1981年，是一家国际性人力资源服务供应商，其业务遍及亚太地区﹑欧洲﹑大洋洲和美洲。于2002年成立上海仕达富新桥人才资源有限公司，国内业务现扩展至广州﹑北京﹑苏州和深圳。在过去的28年里我们高速成长，并制定规划来扩大我们的业务版图。凭着全球超过80多个办事处和约1000名的员工，我们建立了以各种专业人才为目标的纵向市场定位。多年来，我们专注为500强跨国公司和各中小企业提供以下服务：
●高管猎头 ●商业人才 ● IT 人才 ● 工业人才 ● 日语专才 ● 人力资源外包 (RPO) ● 雇员派遣外包 ● 薪资管理服务 ● 特别营销服务
Faro Recruitment assists our clients with Talent search, Recruitment, Temporary, Outsourcing and total RPO.
Typically saving 25% of your staffing cost, which go directly to the bottom line.
The best way to improve business growth and morale is to hire quality talents, and turn them into your own asset. Faro Recruitment assists you in 360 degree staffing needs in China, Hong Kong and Asia Pacific. Our unique operation process can be customized to match whatever processes you have in place, this explains our clients range from Premier Financial Service Providers, Luxury Fashion Houses to FMCG giant.
Our Specialized Divisions:
● Executives Talents ● IT Talents ● Commercial Talents ● Industrial Talents ● Japanese Talents ● Outsourcing ● On-Call
让您轻松省掉高达四分之一的招聘费用，直接助您盈利持续提升。
我们创立于1981年，是一家国际性人力资源服务供应商，其业务遍及亚太地区﹑欧洲﹑大洋洲和美洲。于2002年成立上海仕达富新桥人才资源有限公司，国内业务现扩展至广州﹑北京﹑苏州和深圳。在过去的28年里我们高速成长，并制定规划来扩大我们的业务版图。凭着全球超过80多个办事处和约1000名的员工，我们建立了以各种专业人才为目标的纵向市场定位。多年来，我们专注为500强跨国公司和各中小企业提供以下服务：
●高管猎头 ●商业人才 ● IT 人才 ● 工业人才 ● 日语专才 ● 人力资源外包 (RPO) ● 雇员派遣外包 ● 薪资管理服务 ● 特别营销服务
Faro Recruitment assists our clients with Talent search, Recruitment, Temporary, Outsourcing and total RPO.
Typically saving 25% of your staffing cost, which go directly to the bottom line.
The best way to improve business growth and morale is to hire quality talents, and turn them into your own asset. Faro Recruitment assists you in 360 degree staffing needs in China, Hong Kong and Asia Pacific. Our unique operation process can be customized to match whatever processes you have in place, this explains our clients range from Premier Financial Service Providers, Luxury Fashion Houses to FMCG giant.
Our Specialized Divisions:
● Executives Talents ● IT Talents ● Commercial Talents ● Industrial Talents ● Japanese Talents ● Outsourcing ● On-Call
联系方式
- 公司地址：上班地址：苏州太仓