客服主管
蒂森克虏伯电梯（中国）Thyssen Elevators Co., Ltd.
- 公司规模：150-500人
- 公司性质：外资(欧美)
- 公司行业：机械/设备/重工
职位信息
- 发布日期：2014-04-30
- 工作地点：上海-松江区
- 招聘人数：1
- 工作经验：二年以上
- 学历要求：本科
- 语言要求：英语
- 职位类别：客服主管(非技术)
职位描述
1 Call Center processes management and staff administration
2 Customer satisfaction survey management
3 Communication with branches, and support as needed
4 Communication with customers, pay visit to customers and bridge between customers and branches
5 Ad hocs assigned
Background (State the required education,working experience, language and skills)
Education (Degree, major) :Bachelor or Master
Working Experience (minimum working year & experience):At least 1 year working experience
Knowledge of elevators and escalators parts or background of customer service is plus
Language:Good command of English; knowledge of German is plus
Office skills:Good command of Ms Office, esp. PowerPoint, Excel
Other specific skills:Good communication skill and team work