苏州招聘

职位描述/Job Description:

技术岗位，在主管要求及支持下独立完成相关工作，为销售部门、最终客户、经销商及OEM 厂商提供技术服务与支持。

- 应客户要求及实际用用情况为客户提供可行的技术解决方案
-协助销售相关报价事宜，密切跟进项目的进展情况；
- 全面负责项目的安装，启动等
- 为最终客户、经销商及OEM厂商等提供产品及技术培训

- 售后技术服务

- 收集整理相关信息，售后对项目进行反馈以便提高产品质量及服务效率

-providing possible technical solutions from EAS product ranges to customer requests pre-sale.
-working with the sales force, by supplying quotes and assistance and tight follow-up of the implementation of projects.
- Installation, start-up and commissioning of projects.
- Product & Technical training for End-Users, Agents/Distributors, OEM etc;
- Technical support and services for after-sales.
- Technical report after-sales services to customers.
- Technical report and feedback after sales services to EAS teams for product quality improvement service efficiency.

作为生产部门及销售部门的连接纽带 Functions as the liaison between production and sales
· 经培训后需深刻了解产品知识
· 与客户探讨技术技术规格参数等

· 优秀的机械知识，注塑机相关行业工作经验或液压知识丰富者尤佳

· 了解电力知识

· Needs to develop a thorough understanding of the entire product line.
· Needs to be able to discuss technical specifications with customers.
· Needs to be able to discuss technical specifications with OEMs.
· Very good skills of Mechanical and Hydraulic preferably.
· Needs to have knowledge of electric.

工作内容 Job Content:
1- 为本公司相关部门及客户提供技术服务

2- 在采购订单前协助提供可能的方案

3- 为本公司销售报价提供技术方面的帮助

4- 订单确认后与客户确认所有技术事宜
5- 与欧洲技术部门联系沟通技术事宜

6- 客户现场的项目管理，包括安装的准备、现场监督、客户培训、相关报告等

7- 最终客户、经销商及OEM 厂商的售后服务
8- 工作不包括直接设计等

1- Technical Support for Agent and Customer, from offices and at customer site.
2- Finding possible solutions to customer enquiry before Purchase Order.
3- Supplying quotes and assistance to EAS Sales, Agent/Distributors/OEMs.
4- Confirming the technical details with the customer after getting the order.
5- Keeping contact with the European offices for technical inquiry.
6- Project management at customer site (installation preparation and organization,
Installation monitoring on site, customer training, commissioning, and reports).
7- After-sales support for agents/ Distributors/end-customers.
8- The job does not contain direct design and direct engineering

EAS are leading-edge innovators in the design and manufacture of factory automation solutions and have been serving the injection moulding, metal stamping and related industries for more than 20 years. In fact, the firm’s origins go back as far as the 1920s when Enerpac – the world leader in general purpose high-force power tools – was formed in the USA. During the 1990s, with the growing need for state-of-the-art technology in single minute exchange of die (SMED) solutions, three experienced, long serving senior Enerpac executives; Harm Nijzink, Hero Marggrander and Cliff Drake, knew that they had an in-depth understanding of what the production industry needed in terms of time reducing product ideas and value added manufacturing and service capabilities. To give better focus to this market, they purchased the Automation Systems Division from Enerpac in 2001 to form EAS, and followed it later with the acquisition of Pressmag “know-how” from Walker Braillon in 2005 – the French originators of the electro magnet – to optimize the existing range of EAS products, systems and services.
EAS offers complete single-source system solutions that feature fully automated functions for the clamping and release of moulds, plus the associated connector arrays necessary for mould heating and cooling systems. Designed and built for easy installation on existing, as well as on new, original equipment, EAS system solutions include ; quick mould change and quick die change (QMC) systems for the plastic injection moulding industry ; quick die change (QDC) systems for metal stamping applications; magnetic clamping systems (MCS) for injection moulds and dies ; as well as mono couplers and manual and automatic multi coupler systems for general industry use. Also included are magnetic lifters, mould and die rotation units, die splitters, plus a multitude of other tool handling and storage equipment.
EAS manufacturing, engineering and research & development operations are concentrated in the Netherlands, France and China. A truly global enterprise, the company has a large sales and service organization in the Netherlands, Belgium, Luxemburg, Denmark, Germany, Austria, France, Portugal, Italy, Croatia, Hungary, Romania, United Kingdom, USA, Canada, Latin America, the Caribbean and China. Spain, Switzerland, Poland, Czech Republic, Slovakia, Norway, Sweden, Finland, Greece, Turkey, Korea, India, South Africa, New Zealand, Brazil, Thailand, Singapore, Malaysia and Indonesia are served by an extensive network of dedicated partner companies and their local distributors.
EAS system solutions are sold directly to original equipment manufacturers (OEMs), specialized tool distributors, and end users. Clients include AEG, Plastal, Sulo, Merten, Faurecia, Braun, Cadence, Johnson Controls, Toyota, Visteon, Peguform, Great Wall Automotive, BYD and VW, as well as Engel, Krauss-Maffei, Negri Bossi, Haitian, Demag, Husky, Milacron, Arburg, Battenfeld, Aida, Helmerding, Toshiba, Klockner-Windsor and many more. For these and other companies, EAS system solutions improve machine productivity and reduce unproductive equipment downtime – at the same time increasing application flexibility and operator safety, whilst reducing i***entory expenses that result in lower manufacturing costs.
    EAS是具有最新发展水平的研发设计自动化解决方案的全球领先企业，在全球范围内拥有广泛的研发、销售及服务网络。
    EAS总部位于荷兰，分公司网络涉及法国、德国、美国、意大利；除此之外，EAS 积极与国外企业合作建立完善的经销商体系，如巴西、南非、印度、韩国、日本等。凭借在QMC、QDC领域快速换模高端技术，EAS在注塑、金属冲压和其他相关工业领域已经立足超过20年，我们为全球客户提供整套快速换模方案，缩短停机时间提高生产率，加强应用灵活性和操作安全性，减少库存从而降低生产成本。

    苏州锦珂易爱使快速换模系统有限公司为EAS 集团在中国的子公司，致力于为客户提供快速响应服务，确保实现最高水平的客户满意度；我们不仅为中国地区用户提供产品与服务，同时为全球客户提供最优质的服务。

    更多信息请查询www.EASchangesystems.com