苏州招聘

IT技术支持工程师 IT Support Engineer

工作描述和职责：

• Provide application and hardware support;
• 提供计算机软件和硬件相关服务;
• Provide front-line remote telephone or on-site support for internal staff;
• 通过电话或者现场服务为公司内部员工提供IT支持;
• Provide functional support on enterprise，mobility and smart office applications, etc.;
• 提供企业级应用，移动端应用以及智能办公应用的功能支持;
• Work with Firm wide GTS team to manage local IT operations to ensure the IT systems are operating reliably; Responsible for the efficient and effective delivery of quality IT Service to firm wide staff;
• 与GTS 其他团队协作确保IT系统可靠运行，高效率地向广大员工提供高质量的IT服务。

职位要求：

• Higher Diploma or above with 0-5 year(s) working experience in customer services industries;
• 大专以上学历，具有0-5年技术支持相关工作经验;
• Excellent understanding of customer services and strong sense of customer focus;
• 具有良好的客户服务意识;
• Willing to study with sense of responsibility;
• 责任心强并且愿意学习;
• Team player with excellent inter-personal, communication and listening skills;
• 拥有良好的人际关系，沟通和聆听能力;
• Good problem analysis and solving ability;
• 具有良好的问题分析和解决能力;
• Follow the trend of IT technology development, willing to accept new transaction;
• 紧跟IT技术发展，愿意接受新的事物;
• Self-starter who is able to work independently, under pressure and willing to work outside office hours;
• 能自我学习，在高强度压力下独立工作并愿意在非工作时间工作内学习和工作;
• Strong English communication capability.
• 较强的英文沟通能力。

符合以下条件，将会被优先考虑：

• SharePoint development skills is preferred;
• 有SharePoint应用及开发经验者优先;
• Holder of PMP, MCSE, ITIL Certificate is advantage;
• 持有以上证书优先;
• Coding skills is preferred;
• 具有一定的编程、代码能力;
• Creative and innovation capability.
• 具有创新思维能力.

The PwC China (including Mainland China, Hong Kong, Macau) does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of PwC China (including Mainland China, Hong Kong, Macau). PwC China (including Mainland China, Hong Kong, Macau) is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the local law.

普华永道 - 中国內地、中国香港及中国澳门
普华永道中国內地、中国香港及中国澳门成员机构根据各地适用的法律协作运营。整体而言，员工总数超过17,000人，其中包括超过600名合伙人。
   
无论客户身在何处，普华永道均能提供所需的专业意见。我们实务经验丰富、高素质的专业团队能聆听各种意见，帮助客户解决业务问题，发掘并把握机遇。我们的行业专业化有助于就客户关注的领域共创解决方案。

我们分布于以下城市：北京、上海、香港、沈阳、天津、大连、济南、青岛、郑州、西安、南京、合肥、苏州、武汉、成都、杭州、宁波、重庆、长沙、昆明、厦门、广州、深圳、澳门、海口。