苏州 [切换城市] 苏州招聘

User Experience Expert

硕腾(上海)企业管理有限公司 Zoetis Enterprise Management (Shanghai) Co., Ltd.

  • 公司规模:5000-10000人
  • 公司性质:外资(欧美)
  • 公司行业:制药/生物工程

职位信息

  • 发布日期:2020-11-12
  • 工作地点:上海-长宁区
  • 招聘人数:若干人
  • 工作经验:5-7年经验
  • 学历要求:本科
  • 语言要求:英语熟练
  • 职位类别:数据分析师  数据分析经理/主管

职位描述


Main Responsibility Areas:

1.[Concept Period] Act as the owner of digital products to serve no matter consumer or vets as our user. He/she will closely work with internal business team and external digital vendors to collect user voices from online/offline, to analysis user requirements, to evaluate solution, finally to shape / design digital product on functionalities and user experience for both current digital touch points & coming digital solution.

2.[Production Period] During the production period, the role will partner with marketing team, sales team, and inside digital team to design and leverage the good user experience, project monitoring until the digital product go live.

3.[Maintenance Period] After product launch, the role will be the owner to take the publish of user menu, lead the user training, maintenance and ongoing requirement finding for functionalities adding or version upgrade.

4.The digital products stand on WeChat Ecosystems (i.e. Mini Program, WeChat Account, WeChat Work…), Native App, SaaS platform, Website, and in future with Wearable devices, and other IoT touch points.

5.Act as digital product owner to operate and manage user growing as well.

6.Act as perform periodic user analysis report which required to drive the user insights to improve the user experience, and research on product with existing business situation. Manage and publish the user insights.

7.Act as digital trainer to deliver product knowledge within the organization to better align digital solution.

                                

    

Needed Competencies:

1.Strong understanding on digital applications, business & user requirement identification, and problem solving skills.

2.Strong social data analysis skill especially in user journey and user experience design.

3.Strong analytical capability on leveraging user feedback and map with user experience on different digital product solutions.

4.Strong communication skill to co-work with various group.

5.Experience on ux / product functionality design for 5+ digital products involving CMS, social media, mobile App, WeChat Account, Mini Program, website, and etc. Related testing experience is also welcomed.

6.Consumer insights experience based on consumer data analysis.

7.Good knowledge on user growing is a plus.

8.Ability to work within deadlines with tenacity and positive attitude.

9.5 years relevant experience in digital environment.

10.Passion on change and challenge.

                                            

    

Education Background:

    

Bachelor degree on Computer Science, Data Analytics, or Statistics, etc. but not limited.



公司介绍

About Zoetis
Zoetis is a global animal health company dedicated to supporting customers and their businesses in ever better ways. Building on 60 years of experience, we deliver quality medicines and vaccines, complemented by diagnostic products, genetic tests, biodevices and a range of services. We are working every day to better understand and address the real-world challenges faced by those who raise and care for animals.
Why Zoetis
Zoetis has more than 60 years of experience in delivering innovative, high-quality products and services that benefit our customers.
Zoetis work environment
At Zoetis, we take pride in a collaborative spirit and high-performing environment where every colleague is given room to learn and grow.
Your opportunities at Zoetis
We invest in our people and offer diverse and exciting opportunities to make a difference in a growing global industry while shaping the future of animal health.
Results that matter
Our colleagues make an impact by working hand-in-hand with those who raise and care for animals to better understand and address the unique real-world challenges they face.



硕腾,原为辉瑞的动物保健部门,作为一家全球领先的动物保健公司,致力于为客户及其业务提供最有力的支持。秉承60年的悠久历史,我们为用户提供优质的兽药和疫苗、业务支持和技术培训。

在《福布斯》“2017年美国***雇主(中型企业)”中硕腾公司也有幸入选,这是硕腾公司第二年入选,排名在Top300中列114位。这份殊荣是对硕腾的工作环境、公司文化和企业品牌的认可。我们将继续不懈努力,帮助饲养和关爱动物的人们,为他们解决所面临的各种挑战。

我们的英文名字Zoetis (zō-EH-tis),其词根为zo,以 zoo(动物园)和zoology(动物学)而广为人知。Zoetis源于zoetic(有生命的,有生气的),蕴含“赋予生命的意义”之义。硕腾(Zoetis)致力于为世界各地的饲养和关爱动物的兽医和畜牧从业人员提供支持。

联系方式

  • Email:tianlong.wu@zoetis.com
  • 公司地址:上海市虹口区四川北路88号星荟中心2座21-22楼