苏州招聘

Primary Objective:

· Responsible for all Quality Management Services (inspections, validation, qualification, etc.) teams achieving high customer satisfaction and achieving business objectives.

· Collaborate with other senior management to cooperate in defining strategies and specific business objectives.

· Passionately drive operational excellence, continuous improvement, and execution to provide "6 Star Service" to enable rapid business growth.

· Exemplify, foster, and cultivate the Riverwood Culture.



Major Areas of Accountability:

· Develop and communicate vision and clear expectations to each services team member; relating them to corporate vision and strategic direction.

· Manage the successful integration of services to support customers at a high level and to support other global Riverwood sites.

· Define and develop service team members' roles, responsibilities and accountabilities to be consistent with Riverwood needs and core values.

· Develop/implement/refine/improve innovative and effective processes and tools needed for service team execution.

· Develop service team members' key technical and service competencies to enable high quality service.

· Recruit, coach, mentor, and retain top-notch team members.

· Ensure team level and individual metrics are clearly defined, and feedback to team members is prompt, complete, and actionable.

· Drive alignment of processes and resources with other core Riverwood businesses.

· Participate in corporate strategic planning; develop and execute related business plans. Drive for effective issue resolution at all levels of the organization to achieve high customer satisifaction.

· Build strong customer and supplier relationships and ensure clear alignment of customer expectations and execution as the key managerial customer interface.

· Make regular presentations of status, issues, and initiatives to the Executive Team.



Education Required:

Bachelor's Degree in engineering, science, or a related field, Master's Degree is a plus.

Experience Required:

Successful candidates must have 10+ years' experience in the OEM and EMS industry with emphasis on product development, new product introduction, manufacturing operations, program management, and supply chain management. Also, 5 years supervisory/management level experience required, preferably in a dynamic, collaborative team environment.



Suitable experience includes, but is not limited to, the following:

· Managing, leading or supervising cross-functional teams.

· Responsibility for business unit and/or customer account results.


Skills Required:

Specific and demonstrated ability includes, but is not limited to:

· Empower team members to make decisions and deliver results.

· Listen effectively to clients, suppliers, colleagues, etc.

· Willingness and desire to communicate openly and honestly at all times.

· Manage team members and customers with a high level of integrity emphasizing fairness and respect.

· Lead, direct and drive the results of a diverse, multifunctional team.

· Coach, train, develop, and guide team members to exceed expectations.

· Manage multiple tasks, set priorities, solve complex problems, and make decisions.

· A high level of knowledge of the EMS and OEM business, supply chain management, and program management.

· Exceptional oral and written communication skills in both English and Chinese.

· Excellent presentation skills and the ability to communicate in both formal and informal situations.

· Manage customer relationships directly at a high level.

· Ability to understand and analyze various EMS and supplier financial models.

· Inspire innovation and continuous improvement.

· Serve as a positive role model to all program team members.

· As required, role up sleeves and act as an individual contributor.

· Respond positively to challenges and work effectively under pressure.

· Understand and possess a competent level of knowledge of the contract negotiation.

· Travel frequently to all different levels of suppliers in the Pearl River Delta region, in China, and occasionally overseas.

SCRG (Supply Chain Resources Group Inc.) provides OEMs a new way to develop, implement and manage their outsourced manufacturing, supply chain, and logistics activity.

We offer a broad range of services to optimize and manage your EMS partners and your entire global supply chain. Our skilled in-country resources, proven process, innovative systems and unique infrastructure model reduces total supply chain cost while eliminating the strain on your limited internal resources.

Being ex-EMS industry executives and professionals, the team at SCRG has seen firsthand the misalignment that often exists between OEMs and their suppliers. Our innovative model perfectly aligns our goals with that of our OEM clients.

Our proprietary HOSTsm (Hybrid Outsourced Services Team) Model is a cost effective and flexible way to improve supply chain performance without adding fixed costs or internal infrastructure.