1.Handle sales orders timely & accurately, including check delivery date, payment terms, order input in both RFS Shanghai and Hannover system, provide order confirmation to customer, delivery arrangement, third party PO releasing, track order status, follow project and keep Sales informed, mail invoices to customer, etc.

2.Coordinate internal departments such as production, logistics, finance and etc for lead-time checking & goods tracking. Coordinate with Finance dept on payment, receivables, over-due and relevant activities.

3.Handle customer's service, customer complaints & satisfactory survey, works closely with QC department and customers, and keep sales informed.

4.Check COPA accurately & quickly from Sales manager and prepare COPA for bidding & contract. Lead bidding documents preparation and provide the bidding support to sales. And work with sales manager for contracts preparation and follow up.

5.Handle inquiries & requirements from Sales timely. And provide sales team assistant, including daily requirements from superiors quickly.

6.Project follow up and project analysis.

7.Maintain and record related documents completely & clearly.

8.Co-ordinate contract negotiation.

Requirements

1.Bachelor's degree.

2.Customer service area or related work experience is preferred.

3.Good English skills.

4.Good at office software, especially good excel skills.

5.Knowledge of legal terms & conditions.

6.High responsibility & team management.

7.Well organizing and good communication skills.

8.Initiative work attitude.

9.Good interpersonal skills.

10.Hard work and carefulness.

11.Team work spirit.

12.Knowledge in law and SAP will be a plus.