customer service
艾其贝尔(张家港)贸易有限公司
- 公司规模:50-150人
- 公司性质:外资(非欧美)
- 公司行业:贸易/进出口
职位信息
- 发布日期:2013-03-16
- 工作地点:苏州
- 招聘人数:若干
- 工作经验:三年以上
- 学历要求:大专
- 语言要求:英语熟练
- 职位类别:客户关系经理/主管 客服经理(非技术)
职位描述
Responsibilities:
1. Deal with the daily emails related to foreign trade ( answer inquiry and other emails), keep in touch with customers oversea by e-mail, telephone, etc.
2. Follow customers' orders, cooperate with the production department and check with the production process, shipping arrangement, confirm the delivery of payment with the customers and the transport company.( main products are the garments accessory including woven labels, hang tags and tickets etc. ).
3. Cooperate with colleagues who are in charge of customs clearance declaration of the bonded goods, and help them deal with some customs clearance documents. Make sure the clients receive the goods in time.
4.Operate the shipment details, create the customers, sales orders, proforma invoice, and shipping list etc. At the end of every week and month, make some statistical forms about the shipping and stock details for other department's reference.
Candidate Requirements
1. Education major in International Trading or International logistics or related subject.
2. Minimum 3 years International Trading working experience;
3. Good communication experience with different vendors;
4. Problem solving, good negotiation and customer service mind-set
5. Positive and outgoing, good team member
6. Good in written English with proper spoken English capability in the relevant service experience
7. Proficient in MS word, Excel, PowerPoint, experience in SAP B1 or similar ERP system is a plus
1. Deal with the daily emails related to foreign trade ( answer inquiry and other emails), keep in touch with customers oversea by e-mail, telephone, etc.
2. Follow customers' orders, cooperate with the production department and check with the production process, shipping arrangement, confirm the delivery of payment with the customers and the transport company.( main products are the garments accessory including woven labels, hang tags and tickets etc. ).
3. Cooperate with colleagues who are in charge of customs clearance declaration of the bonded goods, and help them deal with some customs clearance documents. Make sure the clients receive the goods in time.
4.Operate the shipment details, create the customers, sales orders, proforma invoice, and shipping list etc. At the end of every week and month, make some statistical forms about the shipping and stock details for other department's reference.
Candidate Requirements
1. Education major in International Trading or International logistics or related subject.
2. Minimum 3 years International Trading working experience;
3. Good communication experience with different vendors;
4. Problem solving, good negotiation and customer service mind-set
5. Positive and outgoing, good team member
6. Good in written English with proper spoken English capability in the relevant service experience
7. Proficient in MS word, Excel, PowerPoint, experience in SAP B1 or similar ERP system is a plus
公司介绍
HBL began as the sales and service extension of two major label manufacturers with worldwide capacity, producing a wide range of products in woven, printed labels and trims. Since that time HBL has rapidly emerged as fully independent producer of not only of these products, but a wide range of consumer product packaging solutions as well.
Even with a monthly capacity to make over twenty million labels, we never lose sight of our most important goal to consistently provide outstanding customized solutions for your brand identification.
HBL’s long held partnerships have built an extensive network of the finest manufacturing facilities in both China and Bangladesh. Our overseas staff, which include former factory...
Even with a monthly capacity to make over twenty million labels, we never lose sight of our most important goal to consistently provide outstanding customized solutions for your brand identification.
HBL’s long held partnerships have built an extensive network of the finest manufacturing facilities in both China and Bangladesh. Our overseas staff, which include former factory...
联系方式
- 公司网站:http://hblabels.com/
- 公司地址:张家港市华昌路28号新鸿基大厦B504,B506,B508
- 邮政编码:215600
- 联系人:sally
- 电话:(0512)88839006