Project & Space Manager
上海漫趣网络科技有限公司
- 公司规模：少于50人
- 公司性质：合资(欧美)
- 公司行业：中介服务 专业服务(咨询、人力资源、财会)
职位信息
- 发布日期：2013-01-09
- 工作地点：上海
- 招聘人数：若干
- 工作经验：五年以上
- 学历要求：本科
- 语言要求：英语熟练
- 职位类别：规划与设计 物业管理经理/主管
职位描述
Job Title: Project & Space Manager
Department: Facility Operation & Services Location: Shanghai
Manager: Head of Facility Operation & Services
POSITION GOALS
To establish and to maintain strong relationships with key customers, key stakeholders HSE, internal team including
operations, security and external suppliers, service providers and other XXX teams to deliver project management,
space management and ad hoc moves for Shanghai existing and new campus. Key goals for this position are -
? Provide superior customer service
? Meet project delivery targets and customer satisfaction
? Space governance, utilization strategy, furniture design guide & move; Provide space data support to charge
back models and methodologies
ROLES & RESPONSIBILITIES
? Provide superior Customer service - Act as customer relationship manager and be responsible for customer
satisfaction in project delivery and space management, move and churn regard
? Hire, train, and develop customer service personnel (Typically Building Managers, contractors) on Customer
Service Skills; sense the in-house and outsourced personnel's needs so that to work with HR and/ or service
provider's company to come up with training plans for gaps identified.
? Project Management responsibilities
o Work with all involved departments to establish and /or optimize project delivery process flow chart to
indicate deliverables in various phases of project delivery process.
o Be responsible for developing project management strategy
o Promote the campus Innovation program at all levels of the company and manage the implementation of
the Change Management program, in conjunction with Human Resources, as part of the overall project
delivery process.
o Manage both the internal and external resources required to implement the campus project delivery
services. Oversight of project management process including partnering with external and internal
partners and providers (i.e. architects, engineers, HR, IT, Security, FM, etc.).
o Develop, implement and manage regular Project Delivery Management reports including forecasting,
budget to actual and CIP (construction in progress). Interface with the key tenants/ occupants where
required to achieve project delivery success
o Be accountable for delivering all phases of project management activities including, but not limited to,
program development, budgeting, planning & design management, project milestone scheduling, services
contracting of multidisciplinary project teams, project implementation oversight, project closure and
conflict resolution,
o Preparation of the capital forecast, managing capital budget against forecast, managing workload and
staffing to meet targets, assisting in development of and adherence to policies and procedures, and
contractual obligations
o Provide timely and accurate project documentation and reporting including but not limited to: Project
meeting minutes, project purchase orders, service contracts and change orders, verification of appropriate
vendor insurance certificates, execution of project status updates, and executing close-out reports
o Manage contract of outsourced project delivery providers and/or project management companies to
ensure compliance with KPI's, guidelines, GBP, policies, etc.
o Comply with all Company Policies and procedure including Business Conduct and fiscal rules.
Space Governance, Utilization Strategy, support to charge-back model
o Develop and be responsible for the implementation of space standards, metrics and measures.
o Establish and maintain Shanghai site workplace planning standards, furniture standards, perform ad-hoc
planning analyses, manage the space allocation and chargeback.
o Provide a single point of contact for all occupancy planning related issues, as well as a platform to escalate
planning issues
o Ensure evolving "best practices" are incorporated into the workplace design
o Provide a mechanism to engage customers where necessary to respond to unexpected needs or
irregularities in workloads
o Create and manage CAD drawing policies and procedures both for internal use and for distribution to
outside vendors
o Provide data support for shanghai charge-back mechanism and models
o Move Management
? Assess customer needs, identify space alternatives, check requests against standards; coordinate the
office moves to ensure all specifications are met
? Maintain best practice, develop, deploy and standardize move process and cross-organizational
consistency
? Ultimate owner for churn reports
KEY COMPETENCIES
? Customer Focus - open and consistent display of honesty, integrity, and sensitivity that creates and nurtures a
Customer's perception of true added value
? Strong leadership skills, coordinating the work of multiple groups, to achieve excellent results in varying projects
and activities, strong analytical and negotiation skills.
? Effective interpersonal and listening skills, a real drive to understand customer needs.
? Strong written and oral communication skills and ability to make effective presentations to influence change,
acceptance with key stakeholders from site-wide audience from NIBR, Pharma and other Business units.
? Work effectively across organization boundaries & multicultural differences (levels, functions, race, gender,
culture); adept at working in a cross-functional environment in a highly collaborative manner.
Proven project management skills, demonstrated ability to manage multiple and complex projects, Strong
knowledge and experience managing capital budgets
Vendor management skills as well as excellent negotiation skills with outside suppliers.
Work towards objectives unsupervised, and able to make difficult decisions and resolve potential conflicts or
issues
Build open, constructive and collaborative relations with superiors, subordinates, and peers and service
providers
ORK EXPERIENCE/SKILLS
A degree in Project Management or related field or a combination of formal education and experience in excess
of eight (8) years, experience must be related to all aspects of Design/Construction/Project Management
Project management experience in China with Multinational Companies
PMP certificate is preferred
Department: Facility Operation & Services Location: Shanghai
Manager: Head of Facility Operation & Services
POSITION GOALS
To establish and to maintain strong relationships with key customers, key stakeholders HSE, internal team including
operations, security and external suppliers, service providers and other XXX teams to deliver project management,
space management and ad hoc moves for Shanghai existing and new campus. Key goals for this position are -
? Provide superior customer service
? Meet project delivery targets and customer satisfaction
? Space governance, utilization strategy, furniture design guide & move; Provide space data support to charge
back models and methodologies
ROLES & RESPONSIBILITIES
? Provide superior Customer service - Act as customer relationship manager and be responsible for customer
satisfaction in project delivery and space management, move and churn regard
? Hire, train, and develop customer service personnel (Typically Building Managers, contractors) on Customer
Service Skills; sense the in-house and outsourced personnel's needs so that to work with HR and/ or service
provider's company to come up with training plans for gaps identified.
? Project Management responsibilities
o Work with all involved departments to establish and /or optimize project delivery process flow chart to
indicate deliverables in various phases of project delivery process.
o Be responsible for developing project management strategy
o Promote the campus Innovation program at all levels of the company and manage the implementation of
the Change Management program, in conjunction with Human Resources, as part of the overall project
delivery process.
o Manage both the internal and external resources required to implement the campus project delivery
services. Oversight of project management process including partnering with external and internal
partners and providers (i.e. architects, engineers, HR, IT, Security, FM, etc.).
o Develop, implement and manage regular Project Delivery Management reports including forecasting,
budget to actual and CIP (construction in progress). Interface with the key tenants/ occupants where
required to achieve project delivery success
o Be accountable for delivering all phases of project management activities including, but not limited to,
program development, budgeting, planning & design management, project milestone scheduling, services
contracting of multidisciplinary project teams, project implementation oversight, project closure and
conflict resolution,
o Preparation of the capital forecast, managing capital budget against forecast, managing workload and
staffing to meet targets, assisting in development of and adherence to policies and procedures, and
contractual obligations
o Provide timely and accurate project documentation and reporting including but not limited to: Project
meeting minutes, project purchase orders, service contracts and change orders, verification of appropriate
vendor insurance certificates, execution of project status updates, and executing close-out reports
o Manage contract of outsourced project delivery providers and/or project management companies to
ensure compliance with KPI's, guidelines, GBP, policies, etc.
o Comply with all Company Policies and procedure including Business Conduct and fiscal rules.
Space Governance, Utilization Strategy, support to charge-back model
o Develop and be responsible for the implementation of space standards, metrics and measures.
o Establish and maintain Shanghai site workplace planning standards, furniture standards, perform ad-hoc
planning analyses, manage the space allocation and chargeback.
o Provide a single point of contact for all occupancy planning related issues, as well as a platform to escalate
planning issues
o Ensure evolving "best practices" are incorporated into the workplace design
o Provide a mechanism to engage customers where necessary to respond to unexpected needs or
irregularities in workloads
o Create and manage CAD drawing policies and procedures both for internal use and for distribution to
outside vendors
o Provide data support for shanghai charge-back mechanism and models
o Move Management
? Assess customer needs, identify space alternatives, check requests against standards; coordinate the
office moves to ensure all specifications are met
? Maintain best practice, develop, deploy and standardize move process and cross-organizational
consistency
? Ultimate owner for churn reports
KEY COMPETENCIES
? Customer Focus - open and consistent display of honesty, integrity, and sensitivity that creates and nurtures a
Customer's perception of true added value
? Strong leadership skills, coordinating the work of multiple groups, to achieve excellent results in varying projects
and activities, strong analytical and negotiation skills.
? Effective interpersonal and listening skills, a real drive to understand customer needs.
? Strong written and oral communication skills and ability to make effective presentations to influence change,
acceptance with key stakeholders from site-wide audience from NIBR, Pharma and other Business units.
? Work effectively across organization boundaries & multicultural differences (levels, functions, race, gender,
culture); adept at working in a cross-functional environment in a highly collaborative manner.
Proven project management skills, demonstrated ability to manage multiple and complex projects, Strong
knowledge and experience managing capital budgets
Vendor management skills as well as excellent negotiation skills with outside suppliers.
Work towards objectives unsupervised, and able to make difficult decisions and resolve potential conflicts or
issues
Build open, constructive and collaborative relations with superiors, subordinates, and peers and service
providers
ORK EXPERIENCE/SKILLS
A degree in Project Management or related field or a combination of formal education and experience in excess
of eight (8) years, experience must be related to all aspects of Design/Construction/Project Management
Project management experience in China with Multinational Companies
PMP certificate is preferred
公司介绍
As for China Association, we are one of a few executive search firms which are staffed by a number of expatriate consultants from different countries like Hong Kong, Malaysia, Singapore and United States. Our consultants all have been senior managers in their specialized industries for many years themselves and in particular possess rich experience in the China market.