苏州招聘

Job Responsibility：

1. Order tracking and fulfillment

• Respond to customer’s order and request

• Confirm parts’ quotation with customer and place PO in system accordingly.

• Inventory checking in system and tracking, communicate inventory shortage with planning team.

2. Communication with customer

• Confirm the shipping document requirement with customer, support customer for the document preparation.

• Updating onsite-engineer and customer with the order status, such as shipment and inventory status.

• Support to track the invoice from customer and ensure payment.

• Other request from customer about order delivery

3. Parts tracking

• Tracking the defective parts return from Customer.

• Maintain and monitor the data log. Work with on-site engineer to accelerate the parts return.

4. Cooperation with other internal functions

• Support finance team to collect the payment from customer.

• Closely cooperation with planning, logistics, finance.

• Act as the focal contact between the company and customer regarding any parts support related questions.

5. Database maintaining

• Maintain the basic information of customer.

• Maintain the log of the request from customer.

• Prepare parts service reports.

 

Job Requirements:

• College degree

• Sufficient English skill

• 1-2 years related experience. (Excellent graduate might be considered)

• Proactive, integrity, and attentive.

• Work under pressure

 

泰瑞达是全球著名的自动测试设备(Automatic Test Equipment)供应商. 泰瑞达的测试产品主要用于半导体,板测试,声频,宽频电话网络生产厂家.国内外知名企业如Motorala, Philips Semiconductor, Texas Instrument, Cisco, 3Com，中芯国际，ChipPac, 贝岭等皆为本公司客户。

泰瑞达公司总部设于美国波士顿，销售支持与应用服务中心遍布亚洲，欧洲，北美等各主要国家及城市。2002年泰瑞达落户浦东，立足上海，面向中国，放眼世界，诚挚邀请具有国际宏观视野的您加入本公司。