苏州招聘

Working Location: Kunshan JinXi (昆山锦溪)

Position Overview:
Lead a team of warehouse and customer service staff in handling customer order, shipment, information and services along the process of incoming, storing, inventory management, value-added, pick & pack, distribution and performance tracking, etc., from the point of project development, implementation, operations kick-off to service review to ensure smooth and efficient operations in all the logistics processes and distribution network for assigned customer, 24 hours a day, 365 days a year.

Key Outcomes:
- Ensure customer satisfaction by achieving 99.99% of inventory accuracy
- Ensure quality safety regulations and health strategies of the warehouse with zero accident rates
- Full compliance to SOP and KPIPosition Accountabilities:
- Lead a team of subordinates to manage daily logistics operations and distribution system in the aspect of people, process, system, service quality, resources optimization, cost management and related planning
- Ensure that good liaison is maintained with Trade Department, Customs & Excise Department and other governmental department or related organizations, regarding the rules and regulations of import/export/re-export, etc. such as licensing formalities, commodity information, RAR and that all parties within the Company are well informed of the information, requirement and applications on documentation, restrictions and transportation mode
- Manage and ensure that all incoming and outgoing orders, data / information, shipment and paperwork are accurately received, put-away, updated, manipulated, transferred to the proper designated location in timely and good condition upon receipt at Logistics Center
- Ensure all goods in the warehouse are properly collected, received, handled, accurately sorted, identified, value-added, transferred and dispatched; goods / order information capture are fully performed accurately and timely as per agreed SOP and KPI - Develop a good sub-contract management system and establish harmonize relationships with the sub-contractors
- Keep track and ensure that the irregularities or non-conformance shipment return to/ from customer, express company, forwarder, supplier or other subcontractors are handled properly and timely
- Lead and develop teamwork culture, motivate team spirit and maintain high morale of staff to increase productivity, to maintain good communications with all levels, peer groups and with external customer
- Constantly look for improvement opportunities along the value chain, to streamline and re-engine the processes to achieve or exceed the service standard or target
- Enforce security and work safety measures and controls in the Logistics Center and distribution network
- Monitor the departmental budgetary control and allocation of resources and ensure optimal resources are utilized in terms of facilities, system application, people and related information data
- Contribute to add value to all service in conjunction with directions, established performance standards, measurements in cost saving and cost effectiveness
- Work with management, Business Development Team to review the performance, business opportunity, complaint/ claims, feedback raised from internal and external customers and identify solutions for continuous improvement and error prevention
- Analyze the reports on operational performance and field discrepancies; propose plans or ideas for operation and process improvement to superior
- Provide on-the-job training to individual staff to improve work performance and productivity Deploy and complete special assignments at the instructions of the General Manager

Relevant Education Background, Hard Skill, Knowledge and Experience:
- University degree or equivalent, preferably in Logistics Management.
- Minimum 8 years’ experience in 3PL operations in which 2 years in managerial capacity
- Extensive knowledge and understanding of logistics operations and account management
- Computer literate including WMS and ERP
- Good command of written and spoken of Cantonese, English and Mandarin

Core Competences:
- Leadership
- Team Steering
- Judgment / Problem Solving
- Managing Change
- Relationship Building

Working Relationships:
- Internal: All departments within company
- External: Customers / Suppliers / Trucking Service Providers

Schenker is one of the world’s leading international providers of integrated logistics services more than 135 years. We provide support to industry and trade in land operations, in worldwide air and sea freight, and in all the associated logistics services. 55,000 professional employees at about 1,500 offices in 150 countries around the world achieve a turnover of 13,2 billion euros per year.
Schenker是一家拥有135年历史的全球领先一体化国际物流服务公司。我们为工业及商业企业提供强有力的支持:包括陆运,全球海运和空运以及所有与之相关的物流服务。我们在全球150多个国家拥有1500个分公司和办事处,5,5000名训练有素的员工每年创造约132亿欧元的营业额。

BAX goes Schenker represent a strong unit in the global logistics market and complement their own individual strengths in the important markets around the globe. As the logistics powerhouse, we offer our customers a wide array of multi-modal and value-added services, as well as more integrated supply chain solutions than ever before. Together, Schenker and BAX are:
No. 1 in European land transport
No. 2 in worldwide air freight
No. 3 in worldwide ocean freight
No. 6 in global contract logistics
No. 1 in European rail freight transport
No. 3 in integrated heavyweight freight in North America

BAX与Schenker携手联盟,优势互补,并已成为业内的领头军,将以更强大的动力和更优质的服务为客户提供全方位的增值服务以及更加完整的供应链解决方案。我们在世界范围内已经取得骄人成绩:
欧洲陆运量排名***
全球空运排名第二
全球海运排名第三
全球契约物流排名第六
欧洲铁路运输排名***
美国综合重物运输业排名第三

For more information on Schenker, please see *********************.
详情请访问公司网站:*********************