Technical Service Engineer
福禄(苏州)新型材料有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:石油/化工/矿产/地质
职位信息
- 发布日期:2012-11-15
- 工作地点:苏州
- 招聘人数:1
- 工作经验:应届毕业生
- 学历要求:本科
- 语言要求:英语熟练
- 职位类别:产品规划工程师 售前/售后技术支持工程师
职位描述
Requirement:
Engineering BS degree, preference in silicate science graduated.
Fluent in both spoken and written English.
Willing to work over time in factory.
Good personality, good in communication in cross function team.
Responsibility:
1.Assist the Technical Manager to do application testing in lab and customer's site for: Substrate preparation, enameling, firing, quality check, reporting.
2.To support sales team for new or current products testing in customer's site: Advice and set up working parameter, assist and optimum the pretreatment, enameling, drying and firing process in the customer's production line, to help customer to define the fired plate quality and product, support the application for the Rohs, TDS, TUV and related certification.
3.To work as a bridge between customer and company in terms of technical support, technical enquiry, certification requirement and technical report.
4.During Exhibition Fair: To serve as a technical sales, to support the exhibition for technical preparation and show room display.
5.Customer visit: Visit key customers regularly and provide technical support, verify the competitor products, technology, price information etc for internal analysis.
6.Customer complaint: To verify the root cause of customer's complaint, to help, support and solve the complaint issue, to report the complaint ,root cause and action plan in detail to management and send the feedback to customer accordingly.
公司介绍
福禄(苏州)新型材料有限公司是由美国福禄公司全资投资的外商独资公司,目前在苏州新加坡工业园区内, 从事多种特殊工业材料的生产制造和销售。福禄公司成立于1919年,总部位于美国俄亥俄州克里夫兰市,在搪瓷瓷釉、陶瓷釉料、色素、电子材料、以及精细化工产品等领域里具领导地位。
联系方式
- 公司地址:地址:span苏州工业园区苏虹西路178号