苏州招聘

POSITION GOALS
To provide comprehensive facility, contract and procurement management with a focus on continuous improvement. To achieve financial and other KPIs established by the Client and the Regional Account Director. Delivery of services in accordance with the NORTEL Management Agreement.

DUTIES AND RESPONSIBILITIES
The Senior Facilities Manager must be a team player and work with other members of the team to meet all key performance indicators as set out in the management contract and responsible for the delivery of services in APAC, Greater China and India.
Procurement and Vendor Management
Evaluate the vendor procurement and management practices of the various on-site FMs and ensure renegotiation and tendering, including tender documentation; evaluation of tenders and preparation of contracts is in accordance with agreed client procurement guidelines.
Benchmark services across properties within the country as well as across the region
Administer the virtual approval process for contract execution
Co-ordinate and monitor the contractor management program
Facilities Operations
Implement a comprehensive energy management program
Implement building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems.
Regional consistency will be of importance
Implement a Preventive and Planned Maintenance programme to minimise maintenance, repair and replacement costs together with minimising the risk of plant failure.
Ensure that the team liaises closely with the Regional Operations procedures to ensure service standards are maintained
Recommend continuous quality improvement practices across the region, ensuring initiatives in one country are followed up in the other parts of the region to maximize the benefits to the client.
Ensure consistency of regional policies & procedures with constant updating of Delphi+. and that all staff have adequate familiarity with the systems as well as the policies
Implement, comply with and audit all internal management systems, for quality assurance.
Assist FMs with the coordination of Churn and other relocations activities.
Risk Management
Ensure critical operations and sites are identified across the region.
Ensure data integrity of all systems across the region and audit data from time to time
Develop guidelines and strategies to protect health and safety of staff and others, protect Nortel and JLL reputation.
Ensure disaster recovery and business continuity planning is implemented and maintained across the region.
Ensure escalation procedures are in place and observed for incident and problem reporting including advice to Nortel Regional Managers and insurance company
Profitability/ Savings Initiatives
Develop initiatives and strategies that lead to cost savings and service improvement
Customer Service / Client Relationships
Evaluate service response time and analyze occupants' service request trends and suggestions
Ensure feedback from client sessions is recorded and actioned to the satisfaction of the end user.
Pro-actively develop and manage client / business unit relationships ensuring that the expected service levels are achieved across the region.
Lead by example and groom the team in achieving maximum client satisfaction level
Reporting:
Ensure that the team delivers meaningful inputs across the region in the development of monthly management reports.
Review monthly financial reports including the preparation of accruals and variance analysis with FMs and Regional Managers (as required).
Assist in the budgeting and Recommit process including reviews with the FMs and Nortel Regional Managers as required.
Administer the Delphi+ website and ensure that all reports and other relevant data is regularly updated.
Training
Ensure the team is well trained on all facilities policies, procedures and systems. Work closely with the JLL senior Account team to devise new and innovative methods of learning built around skill development, leadership and succession planning
Assign buddies for new team members to ensure team work, consistency & rationalization of the team
Leadership / Staff Management
Actively encourage an environment that supports teamwork, co-operation & performance excellence across the region within the WPR team
Act as manager and a coach for the team ensuring high staff morale, trust and work ethics.

KEY PERFORMANCE MEASURES COMPETENCIES
Refer to the Individual Performance Agreement (IPMP) for Key Performance Measures.
Ensure the KPI Targets for the Account are met
Interpersonal skills with a strong client focus.
Team Leader with line management skills and the ability to delegate
Technical comprehension and experience with performance based service contracts and vendor management
Knowledge of occupational safety requirements
Strong budget management and financial analysis skills
Demonstrated initiative
Excellent written and oral communication skills.
Strong analytical skills.

Jones Lang LaSalle (NYSE:JLL) is a financial and professional services firm specializing in real estate. The firm offers integrated services delivered by expert teams worldwide to clients seeking increased value by owning, occupying or investing in real estate. With 2011 global revenue of more than $3.6 billion, Jones Lang LaSalle serves clients in 70 countries from more than 1,000 locations worldwide, including 200 corporate offices. The firm is an industry leader in property and corporate facility management services, with a portfolio of approximately 2.1 billion square feet worldwide. LaSalle Investment Management, the company’s investment management business, is one of the world’s largest and most diverse in real estate with more than $ 47.7 billion of assets under management.

Jones Lang LaSalle has over 50 years of experience in Asia Pacific, with over 22,000 employees operating in 78 offices in 14 countries across the region. The firm was named the Best Property Consultancy in Asia Pacific at 'The Asia Pacific Property Awards 2011 in association with Bloomberg Television'. In Greater China, the firm has more than 1,600 professionals and 10,000 on-site staff, providing quality real estate advice and services in the areas of retail, residential, commercial, management services, project and development services and research. Key clients include various and developers, as well as owners of high-end residential and commercial buildings. For further information, please visit our Web site, www.joneslanglasalle.com.cn
 

仲量联行(纽约证交所交易代码：JLL)是专注于房地产领域的专业服务企业。公司在全球的专家团队致力于提供全面整合的服务，为客户持有、租用或投资房地产的决策实现增值。仲量联行2011年全球业务收入约36亿美元，拥有大约200个分公司，业务遍及全球70个国家逾1000个城市。仲量联行亦是物业管理及企业设施管理业的翘楚，管理的物业遍布世界各地，总面积逾21亿平方英尺。仲量联行旗下投资管理业务分支“领盛投资管理（LaSalle Investment Management）”为全球最具规模及最多元化的房地产投资管理公司之一，管理资产总值近477亿美元。

仲量联行在亚太地区开展业务超过50年。公司目前在亚太地区的14个国家拥有78个分公司，员工总数超过22,000 人。仲量联行在 “2011年亚太地区房地产奖”颁奖典礼上荣膺“亚太地区最佳房地产咨询公司”的最高荣誉。仲量联行在大中华区，目前拥有超过1,600名专业人员及10,000名驻厦员工，所提供的专业房地产顾问及服务领域包括：商铺、住宅、办公楼、工业、物业管理服务、企业设施管理、投资、战略顾问、项目与开发服务以及市场研究等。主要客户包括不同的跨国公司和开发商，以及高档住宅和商业物业的业主。
更多详情请浏览 www.joneslanglasalle.com.cn