苏州招聘

Job Description

eBay’s Global Billing & Payments (GB&P) organization is a fast-paced, dynamic and creative area with responsibility for money movement operations across eBay. 120 teammates in 7 countries process over $8 billion transactions and 144 million invoices per annum for eBay Managed Marketplaces in 15 currencies & 14 languages.

GB&P's mandate is to protect the core by collecting revenue and protecting the financial integrity of our Buyers, Sellers and third Party Providers, getting it right first time, 24/7. We focus on operating smarter by building capabilities for top corporate initiatives that craft the customer journey. We innovate by extending the operational processes and capabilities to new internal clients and products.

Our Operations team is in charge of facilitating and processing all manual billing tasks and exceptions. We are looking for a strong contributor eager to develop in a fast-paced environment.

As Billing Operations Analyst, you will be responsible for:

• Supporting billing and/or payment processes for buyer and seller transactions: issuing disbursements, reconciling payments, disputing chargebacks, reviewing proforma invoices, etc.
• Analyzing complex payment or billing issues and effectively solving problems, identifying risks and mitigating issues.
• Answering Level 2 queries from our CS group and helping improve the customer experience.
• Capturing and analyzing billing data to identify new opportunities.
• You will ensure all tasks are executed in compliance with our policies and regulations.

In our team, you will become a billing process authority with deep understanding in our tools and processes. In Billing Operations, we collaborate regularly with multiple ebay departments in cross functional initiatives providing you with continuous opportunities for personal development and growth.

We are an equal opportunity employer and value diversity at our environment.

Basic Qualifications:

• You have an associate degree in Accounting, Economics, Finance or equivalent with proven experience in Accounts Receivable.
• You are self-motivated, efficient, independent and possess excellent analytical and problem solving skills.
• You are a great teammate with the ability to work across multiple offices and time zones in a very diverse setting.
• You have excellent interpersonal skills that allow you to successfully collaborate with others.
• You are flexible and willing to function in a constantly changing, demanding environment.
• You are willing to be available evenings and weekends as required by billing and payment cycles.
• You have advanced MSOffice skills (Word, Powerpoint, Excel and Access).

Interested?

Please apply through our eBay career site and tell us how you match with the role and what makes you a wonderful person to work with.

eBay (NASDAQ: EBAY) is the world’s most vibrant marketplace for discovering great value and unique selection. eBay connects millions of buyers and sellers around the globe, empowering people and creating opportunity through Connected Commerce. Our vision for commerce is one that is enabled by people, powered by technology and open to everyone. We partner but never compete with our sellers and create stronger connections between buyers and sellers with product experiences that are fast, mobile and secure. As we celebrate our 20th anniversary, we're just as passionate today about connecting buyers and sellers as when we founded the company in 1995. For more information, visit *******************