外企行政前台
北京埃顿酒店服务有限公司上海第二分公司
- 公司规模:10000人以上
- 公司性质:外资(欧美)
- 公司行业:多元化业务集团公司
职位信息
- 发布日期:2019-09-09
- 工作地点:上海-徐汇区
- 招聘人数:2人
- 工作经验:1年经验
- 学历要求:大专
- 职位月薪:6-8千/月
- 职位类别:前台接待/总机/接待生 行政经理/主管/办公室主任
职位描述
· Ensure that any client or customer concerns or complaints are dealt with effectively and communicated accordingly.
· Completes the monthly report, audits and compliance requests and execute projects and minor works.
· Effective communication and reporting on all service lines to the Philips Lighting. Relay accurate relevant information and business communications.
· Communicate ideas for improving business processes with a positive and constructive attitude and for maintaining this attitude with others.
· Manage supplier contracts, ensuring quality services, value for money and innovative service is provided.
· Oversee the delivery of small project works, including moves and churn.
· Maintains Philips Lighting business continuity at all times and actively participate in Philips Lighting’s BCP and Disaster Recovery Plans.
· Undertake Macro contractual, compliance and technical audits of FM service delivery.
· Compliance to all statutory and regulatory standards.
· Customer satisfaction is to be maintained at the highest level by providing a high quality and pro-active service.
· Liaise with the facilities service providers to ensure the overall quality of service delivery and adherence to service levels.
· Inform and meet the Stakeholders on a weekly basis.
· Support the Account Manager by conducting audits, documenting and dealing with all issues raised.
· Looking for new opportunities to improve processes, service levels and standards.
· Perform other reasonable tasks and duties requested by line management.
Essential:
- Minimum 3 years’ of FC experience.
- Excellent communication – written and verbal skills.
- Ability to work under pressure.
- Proactive and customer focused approach.
- Good numeracy skills and experience of managing budgets.
- Ownership of outputs and attention to detail.
Desirable:
- Professional Memberships are an advantage but not essential.
- First Aid, Fire Safety and Health and Safety qualifications.
- Good relationship building skills.
- Confidentiality.
- Flexibility and availability to work out of hours when needed.
- Interpersonal and good people management skills.
公司介绍
ADEN is a major innovator in the SMART Integrated Facility Management services industry. Founded in 1997, with its headquarters in China, ADEN FM has 20 years of expertise in the Integrated Facility Management Industry, with a growing team of 26,000 employees in 25 counties around the world. The company operates in more than 70 cities in China with global presence in China, South-East Asia, Central Asia and Africa. Clients of all sizes from a wide range of industries, including many listed on the CAC40, FTSE100, Forbes Global 2000, and Fortune 500, count on ADEN for strategic outsourcing.
As a multicultural company with 30 nationalities, we encourage diversity and offer our employees career opportunities in China or Vietnam but as well in South East Asia, Central Asia, and Africa.
植根于亚洲市场的埃顿是国际领先的综合设施管理(IFM)专家,并始终走在技术的前沿。
埃顿是智能(SMART)综合设施管理领域的主要创新者。成立于1997年,集团总部在中国,埃顿设施管理在业内拥有20年的丰富经验,团队不断壮大,目前在全球25个国家拥有26,000名员工。埃顿的业务遍及中国70多个城市,全球运营网络分布于中国、东南亚、中亚和非洲。包括位列CAC40,FTSE100,福布斯全球2000和财富500强在内的各行各业不同类型的客户都选择信赖埃顿来进行战略外包。
作为员工来自全球30个国籍的多元文化企业,我们鼓励多样性并为我们的员工提供在中国,越南,以及东南亚,中亚和非洲的职业发展机会。
联系方式
- Email:tina.hu@adenservices.com
- 公司地址:深南大道9966号威盛科技大厦1711号