HR - Learning Facilitator - Dalian / Shanghai(职位编号：S_D-0520767)
IBM China Global Delivery
- 公司规模：500-1000人
- 公司性质：外资(欧美)
- 公司行业：计算机服务(系统、数据服务、维修)
职位信息
- 发布日期：2013-01-15
- 工作地点：深圳
- 招聘人数：若干
- 工作经验：三年以上
- 学历要求：本科
- 语言要求：英语熟练
普通话熟练 - 职位类别：人事专员
职位描述
Job description
This role requires good communication skills, self-confidence and have an innate desire to help others develop their leadership skills. he/she could apply experience and knowledge of instructional delivery and facilitation principles to assesses, coaches and develops managers in alignment with IBM Leadership Development Framework. This is normally achieved by instructional delivery utilizing a variety of methods, media, and technologies. He/she is responsible for a thorough understanding of the subject matter, attainment of instructional objectives, motivation of students and application of instruction skills in a classroom and/or virtual environment. It requires both subject matter expertise and process expertise (where "process" could be face-to-face presentation skills, e-facilitation skills, use of classroom or online tools and technology, adult learning concepts, etc.)
Furthermore, this role will need to apply analytical and innovative thinking in developing and delivering high quality solutions that address customer business requirements by working closely with IBM HR Partners and Workforce Partners. Is instrumental in helping to formulate Learning Services policy and direction.
Requires Skills:
• Environment:
- Utilizes advanced performance technologies and training methodologies to guide and influence other learning professionals in determining, creating and/or deploying customer solutions that support project, function or business unit objectives.
- Demonstrates the required proficiency level for this position.
• Communication/Negotiation:
- Advises other extended team members (vendors, subcontractors, business and alliance partners, customers and IBMers from other functional areas) on approaches, tools and technologies and methodologies related to the design, development and delivery of learning solutions.
- Works and negotiates effectively with other team members to define team objectives. Guides and influences others to accomplish objectives.
• Problem Solving:
- Recognizes and articulates complex problems related to solution and applies creativity and judgment in implementing solution.
- Independently develops/delivers solutions by applying analytical skills and business experience and knowledge involving learning technologies, methodology, processes, tools and solution components.
• Contribution/Leadership:
- Leads cross-functional teams in analysis, problem-solving and evaluation activities to achieve performance objectives set by the education leader.
- Influences people outside own department through work with extended team (customers, vendors and subcontractors, business and alliance partners, and IBMers from other functional areas) and presentations on business-related topics to IBM and customer management.
- Understands training department/function mission and applies understanding to assigned projects and activities.
- May manage all or portion of a project, coordinate team members, define task plan, track and report on progress, and develop and/or deliver solution on time and within budget.
• Impact on Business/Scope:
- Accountable for quality results and timeliness of learning solution that meets customer needs for projects involving multifunctional teams.
- Regularly participates in training function program planning. Identifies, estimates and presents cost, schedule, resource requirements and risk considerations.
- Works directly with most levels of management. Activities have a direct impact on customer satisfaction and other business measurements.
- Has budgetary responsibility for medium to large projects.
Required
Bachelor's Degree
At least 3 years experience in facilitator or equivalent experience
At least 3 years experience in people management experience
English: Fluent
Chinese simplified: Fluent
Required
Bachelor's Degree
At least 3 years experience in Training related experience
At least 3 years experience in People Management experience
English: Fluent
Preferred
Certified in Trainer
IBM in China is about creating positive futures. For employees, IBM provides a unique training ground to team up with the world's leading experts and to work on China's most important projects. To learn new skills and gain valuable experience, all in a supportive environment of openness, trust, integrity and respect. For China, IBM provides the technology, thought and consulting expertise required to support its ongoing and rapid economic growth. For employees and for China, IBM provides the foundation and support to grow, to excel, to make a real difference and to create a future of sustainable prosperity for all.
Join us. Help us create a Smarter Planet. As an IBMer, inspiration can strike you anywhere. Bring your ideas to work and we'll turn them into reality.
This role requires good communication skills, self-confidence and have an innate desire to help others develop their leadership skills. he/she could apply experience and knowledge of instructional delivery and facilitation principles to assesses, coaches and develops managers in alignment with IBM Leadership Development Framework. This is normally achieved by instructional delivery utilizing a variety of methods, media, and technologies. He/she is responsible for a thorough understanding of the subject matter, attainment of instructional objectives, motivation of students and application of instruction skills in a classroom and/or virtual environment. It requires both subject matter expertise and process expertise (where "process" could be face-to-face presentation skills, e-facilitation skills, use of classroom or online tools and technology, adult learning concepts, etc.)
Furthermore, this role will need to apply analytical and innovative thinking in developing and delivering high quality solutions that address customer business requirements by working closely with IBM HR Partners and Workforce Partners. Is instrumental in helping to formulate Learning Services policy and direction.
Requires Skills:
• Environment:
- Utilizes advanced performance technologies and training methodologies to guide and influence other learning professionals in determining, creating and/or deploying customer solutions that support project, function or business unit objectives.
- Demonstrates the required proficiency level for this position.
• Communication/Negotiation:
- Advises other extended team members (vendors, subcontractors, business and alliance partners, customers and IBMers from other functional areas) on approaches, tools and technologies and methodologies related to the design, development and delivery of learning solutions.
- Works and negotiates effectively with other team members to define team objectives. Guides and influences others to accomplish objectives.
• Problem Solving:
- Recognizes and articulates complex problems related to solution and applies creativity and judgment in implementing solution.
- Independently develops/delivers solutions by applying analytical skills and business experience and knowledge involving learning technologies, methodology, processes, tools and solution components.
• Contribution/Leadership:
- Leads cross-functional teams in analysis, problem-solving and evaluation activities to achieve performance objectives set by the education leader.
- Influences people outside own department through work with extended team (customers, vendors and subcontractors, business and alliance partners, and IBMers from other functional areas) and presentations on business-related topics to IBM and customer management.
- Understands training department/function mission and applies understanding to assigned projects and activities.
- May manage all or portion of a project, coordinate team members, define task plan, track and report on progress, and develop and/or deliver solution on time and within budget.
• Impact on Business/Scope:
- Accountable for quality results and timeliness of learning solution that meets customer needs for projects involving multifunctional teams.
- Regularly participates in training function program planning. Identifies, estimates and presents cost, schedule, resource requirements and risk considerations.
- Works directly with most levels of management. Activities have a direct impact on customer satisfaction and other business measurements.
- Has budgetary responsibility for medium to large projects.
Required
Bachelor's Degree
At least 3 years experience in facilitator or equivalent experience
At least 3 years experience in people management experience
English: Fluent
Chinese simplified: Fluent
Required
Bachelor's Degree
At least 3 years experience in Training related experience
At least 3 years experience in People Management experience
English: Fluent
Preferred
Certified in Trainer
IBM in China is about creating positive futures. For employees, IBM provides a unique training ground to team up with the world's leading experts and to work on China's most important projects. To learn new skills and gain valuable experience, all in a supportive environment of openness, trust, integrity and respect. For China, IBM provides the technology, thought and consulting expertise required to support its ongoing and rapid economic growth. For employees and for China, IBM provides the foundation and support to grow, to excel, to make a real difference and to create a future of sustainable prosperity for all.
Join us. Help us create a Smarter Planet. As an IBMer, inspiration can strike you anywhere. Bring your ideas to work and we'll turn them into reality.
公司介绍
IBM China Global Delivery Center
Founded in 1911 in the USA, IBM (International Business Machines) is the world's largest IT and business solution provider. IBM is the only IT (information technology) Company in the world, and also in China, to offer end-to-end solutions from hardware to software services and high end consultancy.
IBM’s Global Services is the world's largest IT and consulting service provider offering higher values for clients and addressing growing demand for global delivery of IT services. IBM opened its Global Delivery Center (GDC) in China in 1999, and it is now IBM's second largest Global Delivery Center worldwide. All the Global Delivery Centers regardless of geography comply with IBM’s global practices, processes and methodologies.
The IBM China GDC provides a broad spectrum of services, including consulting, systems integration, application services, maintenance, testing, solution management, business transformation outsourcing services and IT infrastructure services. It also supports leading package solutions, such as SAP, Oracle, Siebel, mainframe and e-business applications. It consists of eight locations across China ranging from: Beijing, Chengdu, Dalian, Foshan, Shanghai, Shenzhen, Suzhou (opening 2012) and Wuhan.
In 2011, IBM China GDC has successfully certified the Capability Maturity Model® Integration Level 5 (CMMI 5) Version 1.3 by the Software Engineering Institute (SEI). This is another important milestone in the company’s continuous quality improvement efforts following its accreditation of both ISO 20000 and ISO 27001 certifications. With the latest and highest international standard institutionalized across China Global Delivery’s sites, IBM continues its leadership in quality control in China’s application services (AS) outsourcing market.
To learn more about China GDC, please visit: www.ibm.com/cn/start/gdc
IBM 中国全球服务执行中心
IBM，即国际商业机器公司，1911年创立于美国，是全球最大的信息技术和业务解决方案公司，也是唯一一家在世界各地包括中国，能够提供从硬件到软件服务、以及端到端的解决方案和高端咨询的IT企业。
IBM的服务业务部门是全球最大的信息科技及咨询服务供应商，针对全球客户对信息科技服务业务不断增长的需求，提供更高价值的服务与解决方案。IBM 于1999 年开始在中国建立了全球服务执行中心网络，如今的中国全球服务执行中心已成为 IBM 在全球的第二大全球服务执行网络。IBM 在全球所有的服务执行中心都遵循相同的服务标准、并采用统一的开发流程和方法。
IBM中国全球服务执行中心提供广泛的服务，包括业务咨询、系统集成、应用软件开发、测试和管理、解决方案管理、业务流程转型外包和 IT 基础架构外包与托管服务等。该中心还支持包括 SAP、Oracle、Siebel等在内的整体解决方案，大型机以及电子商务应用等。IBM中国全球服务执行中心已经在国内八个城市包括：上海、深圳、大连、成都、武汉、佛山、北京和苏州（2012年投入运营）设立运营中心，向全球客户提供服务。
2011年，IBM中国全球服务执行中心年获得美国软件工程协会（SEI）的CMMI 1.3版本能力成熟度5级认证，这是继2009成功获得应用服务管理ISO20000和信息安全管理ISO27001两项国际认证后，IBM中国全球服务执行中心在服务质量控制道路上的又一重要里程碑。随着业界最新和最高级别的国际性质量控制标准在中国全球服务执行中心全面实施，IBM中国全球服务执行中心将凭借其在质量控制领域的出色表现继续引领中国的应用软件服务外包市场。
了解更多IBM GDC的信息，请访问：www.ibm.com/cn/start/gdc
关注IBM GDC微博 @ weibo.com/ibmgdc
Founded in 1911 in the USA, IBM (International Business Machines) is the world's largest IT and business solution provider. IBM is the only IT (information technology) Company in the world, and also in China, to offer end-to-end solutions from hardware to software services and high end consultancy.
IBM’s Global Services is the world's largest IT and consulting service provider offering higher values for clients and addressing growing demand for global delivery of IT services. IBM opened its Global Delivery Center (GDC) in China in 1999, and it is now IBM's second largest Global Delivery Center worldwide. All the Global Delivery Centers regardless of geography comply with IBM’s global practices, processes and methodologies.
The IBM China GDC provides a broad spectrum of services, including consulting, systems integration, application services, maintenance, testing, solution management, business transformation outsourcing services and IT infrastructure services. It also supports leading package solutions, such as SAP, Oracle, Siebel, mainframe and e-business applications. It consists of eight locations across China ranging from: Beijing, Chengdu, Dalian, Foshan, Shanghai, Shenzhen, Suzhou (opening 2012) and Wuhan.
In 2011, IBM China GDC has successfully certified the Capability Maturity Model® Integration Level 5 (CMMI 5) Version 1.3 by the Software Engineering Institute (SEI). This is another important milestone in the company’s continuous quality improvement efforts following its accreditation of both ISO 20000 and ISO 27001 certifications. With the latest and highest international standard institutionalized across China Global Delivery’s sites, IBM continues its leadership in quality control in China’s application services (AS) outsourcing market.
To learn more about China GDC, please visit: www.ibm.com/cn/start/gdc
IBM 中国全球服务执行中心
IBM，即国际商业机器公司，1911年创立于美国，是全球最大的信息技术和业务解决方案公司，也是唯一一家在世界各地包括中国，能够提供从硬件到软件服务、以及端到端的解决方案和高端咨询的IT企业。
IBM的服务业务部门是全球最大的信息科技及咨询服务供应商，针对全球客户对信息科技服务业务不断增长的需求，提供更高价值的服务与解决方案。IBM 于1999 年开始在中国建立了全球服务执行中心网络，如今的中国全球服务执行中心已成为 IBM 在全球的第二大全球服务执行网络。IBM 在全球所有的服务执行中心都遵循相同的服务标准、并采用统一的开发流程和方法。
IBM中国全球服务执行中心提供广泛的服务，包括业务咨询、系统集成、应用软件开发、测试和管理、解决方案管理、业务流程转型外包和 IT 基础架构外包与托管服务等。该中心还支持包括 SAP、Oracle、Siebel等在内的整体解决方案，大型机以及电子商务应用等。IBM中国全球服务执行中心已经在国内八个城市包括：上海、深圳、大连、成都、武汉、佛山、北京和苏州（2012年投入运营）设立运营中心，向全球客户提供服务。
2011年，IBM中国全球服务执行中心年获得美国软件工程协会（SEI）的CMMI 1.3版本能力成熟度5级认证，这是继2009成功获得应用服务管理ISO20000和信息安全管理ISO27001两项国际认证后，IBM中国全球服务执行中心在服务质量控制道路上的又一重要里程碑。随着业界最新和最高级别的国际性质量控制标准在中国全球服务执行中心全面实施，IBM中国全球服务执行中心将凭借其在质量控制领域的出色表现继续引领中国的应用软件服务外包市场。
了解更多IBM GDC的信息，请访问：www.ibm.com/cn/start/gdc
关注IBM GDC微博 @ weibo.com/ibmgdc