DCOE China business Operation manager/Sr. manager
美国礼来亚洲公司上海代表处
- 公司规模:500-1000人
- 公司性质:外企代表处
- 公司行业:制药/生物工程
职位信息
- 发布日期:2013-01-09
- 工作地点:上海
- 招聘人数:1
- 语言要求:英语熟练
- 职位类别:医药技术研发管理人员
职位描述
Purpose: Lead the delivery of external services in the DCoE to advance the portfolio.
Objectives:
? Enable functions to work more effectively with third parties
? Ensure consistent execution of external sourcing processes by establishing common practices and metrics across collaborations and functions to optimize, relationships, improve quality, minimize risk, and improve reliable delivery of the portfolio
? Ensure that DCoE engagement with external partners is fully compliant with all Lilly policies regarding quality, privacy, animal welfare, anti-corruption and integrity.
? A single high level business process will be used throughout External Sourcing
? The TPM Consultant will also serve as a single point of contact for CDO/Stats/G4-external sourcing compliance related issues, and will own oversight for the business compliance processes across the DCoE. This will require the ability to think strategically about business process execution as well as the ability to leverage resources in the local/regional functions to execute these processes.
Application and Execution of Functional Sourcing Strategies (50%)
? Consult in the development of proactive functional sourcing strategies/plans with cross-functional teams, including understanding of current global sourcing capabilities, capacity, and the communication of risk assessments and contingency plans for selected TPOs.
? Translate functional strategies and work deliverables into work specifications and collaborate with procurement to develop agreements and specific contracts.
? Represent DCoE functions in third party identification, review of bids, and final contract negotiation and management. Serve as a key liaison between their assigned functions within the DCoE and selected third party organizations
? Define appropriate providers for the required functional services and obtain competitive bids.
? Ensure service agreements meet the goals and objectives of the function, service agreement, and their business partners by establishing appropriate governance, measurements and oversight plans.
? Ensure appropriate metrics are collected and can be interpreted, e.g. provide routine forecasting data related to external capacity & scheduling; track and monitor departmental expenditures for functional outsourcing.
? Monitor ongoing performance against service agreements and make adjustments as necessary to achieve performance goals; perform root cause analyses during issue resolution to proactively identify areas for proactive improvement.
? Ensure contract fulfillment from all operational aspects: agreed delivery dates, cycle times, budget, quality and compliance standards set
? Provide support to the Lilly's compliance office for "in scope" DCoE third party organizations. Assist with training/awareness of requirements, execution of screening, searching and certification activities and maintain data/documentation with appropriate security in preparation for audits.
? Implement DCoE framework for risk management of all third party organizations. Work in partnership with each third party to ensure risk mitigation and business continuity plans are in place and adequately tested on a regular basis
? Measure and benchmark third party performance and make adjustments as necessary to meet functional area performance goals and quality requirements.
? Develop and maintain a level of expertise to sufficiently represent project status and issues in various forums in the absence of line management. This may require providing oral presentations of logistical or technical information to various internal groups
? Coordinate functional requests for contracting external consultants and speakers
External Sourcing Process Development, Ownership, and Shared Learning (25%)
? Drive the implementation, application, and integration of third party assessment processes and tools including management of timelines and resources across the technical, financial, compliance and quality assessments
? Own all business activities for the contracting of a vendor: Management of third party assessments, creation of RFIs/ RFPs, and coordinate third party initiation (on boarding).
? Serve as a process owner for functional processes and ensure DCoE integration of owned processes in partnership with the External Sourcing Business Process Advisor.
? Ensure utilization and consistency of documented External Sourcing processes
? Seek opportunities to capture and share learning cross-functionally
? Identify and bring forth areas for continual process improvement within the function and across the External Sourcing team; identify methods to decrease drug development cycle times
? Participate in retrospective project/process review meetings (i.e. after action reviews) to identify issues and strengths and help capture learning. Assure that shared learning is placed on shared learning databases and/or other appropriate locations for easy access.
External Sourcing Compliance Business Process Stewardship (25%)
? Develop and maintain a deep understanding of all applicable external sourcing CDO/Stats/G4 business compliance requirements, as well as a knowledge of the DCOE processes relevant to China/AP that insure these requirements are being met.
? Create a network of compliance contacts throughout the various components of the DCoE, within LRL Research and within the LRL Ethics and Compliance organization, encourage the sharing of best practices for DCOE-China .
Basic Requirements: Describe the minimally acceptable skills, certifications and qualifications (i.e., training and experience) to be considered for an interview or obtain the position (i.e., not the requirements for the ideal candidate). These requirements should be stated clearly and specifically. Any special certification or training that is required to obtain the job should be listed here.
? At least 5 years experience managing global product development-related work through the various stages of planning, implementation, and completion
? At least 3 years experience in working with TPOs or external vendors
? Applied knowledge of project management tools and processes (e.g. management of integration scope, time, cost, quality, human resources, communications, risk and procurement)
? Demonstrated excellent oral and written communication skills
? Demonstrated strong leadership, negotiation problem-solving skills
? Excellent self-management and organizational skills
? Proven strong negotiation and conflict-resolution skills
? Demonstrated strong learning agility
? Recognized excellent interpersonal skills reflecting leadership and the ability to create a supportive work climate that values diversity and inspires teamwork
? Demonstrated flexibility to adjust quickly and effectively to frequent change and altered priorities
? Proven record of execution in both individual contributor and team settings; strong attention to detail
? Recognized ability to analyze both qualitative and quantitative data to measure progress and results
? Demonstrated strong computer skills; skilled at using Word, Excel, PowerPoint, and Microsoft Project; capable of maintaining the appropriate documentation in SAP
Additional Preferences: Indicate other considerations that will impact your selection decision, which describe an ideal candidate, but are not basic requirements that you may have chosen to list above. Your preferences will be visible to internal candidates on the position posting system and potentially used by Recruiting & Staffing to identify external candidates.
? Direct involvement in managing external relationships, alliances or partnerships
? Procurement, flexible staffing or legal experience
? Relevant functional area experience
? Understanding of the Drug Development Single Process Map
? Experience establishing/maintaining/implementing business processes
Education Requirements: If your position requires a specific area of study, select other and designate the specific degree for which this position requires
Objectives:
? Enable functions to work more effectively with third parties
? Ensure consistent execution of external sourcing processes by establishing common practices and metrics across collaborations and functions to optimize, relationships, improve quality, minimize risk, and improve reliable delivery of the portfolio
? Ensure that DCoE engagement with external partners is fully compliant with all Lilly policies regarding quality, privacy, animal welfare, anti-corruption and integrity.
? A single high level business process will be used throughout External Sourcing
? The TPM Consultant will also serve as a single point of contact for CDO/Stats/G4-external sourcing compliance related issues, and will own oversight for the business compliance processes across the DCoE. This will require the ability to think strategically about business process execution as well as the ability to leverage resources in the local/regional functions to execute these processes.
Application and Execution of Functional Sourcing Strategies (50%)
? Consult in the development of proactive functional sourcing strategies/plans with cross-functional teams, including understanding of current global sourcing capabilities, capacity, and the communication of risk assessments and contingency plans for selected TPOs.
? Translate functional strategies and work deliverables into work specifications and collaborate with procurement to develop agreements and specific contracts.
? Represent DCoE functions in third party identification, review of bids, and final contract negotiation and management. Serve as a key liaison between their assigned functions within the DCoE and selected third party organizations
? Define appropriate providers for the required functional services and obtain competitive bids.
? Ensure service agreements meet the goals and objectives of the function, service agreement, and their business partners by establishing appropriate governance, measurements and oversight plans.
? Ensure appropriate metrics are collected and can be interpreted, e.g. provide routine forecasting data related to external capacity & scheduling; track and monitor departmental expenditures for functional outsourcing.
? Monitor ongoing performance against service agreements and make adjustments as necessary to achieve performance goals; perform root cause analyses during issue resolution to proactively identify areas for proactive improvement.
? Ensure contract fulfillment from all operational aspects: agreed delivery dates, cycle times, budget, quality and compliance standards set
? Provide support to the Lilly's compliance office for "in scope" DCoE third party organizations. Assist with training/awareness of requirements, execution of screening, searching and certification activities and maintain data/documentation with appropriate security in preparation for audits.
? Implement DCoE framework for risk management of all third party organizations. Work in partnership with each third party to ensure risk mitigation and business continuity plans are in place and adequately tested on a regular basis
? Measure and benchmark third party performance and make adjustments as necessary to meet functional area performance goals and quality requirements.
? Develop and maintain a level of expertise to sufficiently represent project status and issues in various forums in the absence of line management. This may require providing oral presentations of logistical or technical information to various internal groups
? Coordinate functional requests for contracting external consultants and speakers
External Sourcing Process Development, Ownership, and Shared Learning (25%)
? Drive the implementation, application, and integration of third party assessment processes and tools including management of timelines and resources across the technical, financial, compliance and quality assessments
? Own all business activities for the contracting of a vendor: Management of third party assessments, creation of RFIs/ RFPs, and coordinate third party initiation (on boarding).
? Serve as a process owner for functional processes and ensure DCoE integration of owned processes in partnership with the External Sourcing Business Process Advisor.
? Ensure utilization and consistency of documented External Sourcing processes
? Seek opportunities to capture and share learning cross-functionally
? Identify and bring forth areas for continual process improvement within the function and across the External Sourcing team; identify methods to decrease drug development cycle times
? Participate in retrospective project/process review meetings (i.e. after action reviews) to identify issues and strengths and help capture learning. Assure that shared learning is placed on shared learning databases and/or other appropriate locations for easy access.
External Sourcing Compliance Business Process Stewardship (25%)
? Develop and maintain a deep understanding of all applicable external sourcing CDO/Stats/G4 business compliance requirements, as well as a knowledge of the DCOE processes relevant to China/AP that insure these requirements are being met.
? Create a network of compliance contacts throughout the various components of the DCoE, within LRL Research and within the LRL Ethics and Compliance organization, encourage the sharing of best practices for DCOE-China .
Basic Requirements: Describe the minimally acceptable skills, certifications and qualifications (i.e., training and experience) to be considered for an interview or obtain the position (i.e., not the requirements for the ideal candidate). These requirements should be stated clearly and specifically. Any special certification or training that is required to obtain the job should be listed here.
? At least 5 years experience managing global product development-related work through the various stages of planning, implementation, and completion
? At least 3 years experience in working with TPOs or external vendors
? Applied knowledge of project management tools and processes (e.g. management of integration scope, time, cost, quality, human resources, communications, risk and procurement)
? Demonstrated excellent oral and written communication skills
? Demonstrated strong leadership, negotiation problem-solving skills
? Excellent self-management and organizational skills
? Proven strong negotiation and conflict-resolution skills
? Demonstrated strong learning agility
? Recognized excellent interpersonal skills reflecting leadership and the ability to create a supportive work climate that values diversity and inspires teamwork
? Demonstrated flexibility to adjust quickly and effectively to frequent change and altered priorities
? Proven record of execution in both individual contributor and team settings; strong attention to detail
? Recognized ability to analyze both qualitative and quantitative data to measure progress and results
? Demonstrated strong computer skills; skilled at using Word, Excel, PowerPoint, and Microsoft Project; capable of maintaining the appropriate documentation in SAP
Additional Preferences: Indicate other considerations that will impact your selection decision, which describe an ideal candidate, but are not basic requirements that you may have chosen to list above. Your preferences will be visible to internal candidates on the position posting system and potentially used by Recruiting & Staffing to identify external candidates.
? Direct involvement in managing external relationships, alliances or partnerships
? Procurement, flexible staffing or legal experience
? Relevant functional area experience
? Understanding of the Drug Development Single Process Map
? Experience establishing/maintaining/implementing business processes
Education Requirements: If your position requires a specific area of study, select other and designate the specific degree for which this position requires
公司介绍
美国礼来公司(Eli Lilly and Company)是一家全球性的以研发为基础的医药公司,创立于1876年,总部位于美国印地安那州印第安纳波利斯市。2008年礼来全球销售额突破200亿美元,业务遍及全球 143 个国家和地区,雇佣员工四万多人。
礼来于1918年来到中国,将其第一个海外代表处设在上海。在1993年重新回到中国。已成为业界增长速度最快的制药公司之一。至今,我们在苏州拥有一家独资企业:礼来苏州制药有限公司,30多家办事处,员工已超过1400人。 礼来全球研发中国总部也于2008年10月15日在上海张江高科技园区正式成立。
礼来在中国的许多医药领域居领先地位,如抗感染、中枢神经系统、肿瘤、内分泌等。她的创新药物,不仅挽救病人生命、提高了大众的生活品质,同时也为患者、保健提供者和支付方创造了价值,降低了疾病治疗的成本。
作为全球十大制药企业之一, 礼来始终致力于履行企业社会责任。礼来每年投入巨额资金用于回馈社会。由于礼来在企业社会责任方面的突出贡献,礼来已连续三届荣获《商业周刊》杂志“最慷慨的公司”称号。据《慈善纪事》(Chronicle of Philanthropy)显示,在接受调查的91家美国大型公司中,礼来2006年的捐献数量位居第六。2007年礼来公司慈善捐赠总额约为3.15亿美元,其中包括价值约2.4亿美元的产品捐赠,均用于患者援助计划和国际人道主义事业。2007年公司的捐赠总额大约占公司调整后收入(税前)的6%,再次使礼来成为世界最乐善好施的公司之一。
在中国,礼来也积极推动各项社会公益事业,善尽社会责任,致力成为企业公民的典范。2008年礼来公司在华公益投入总计人民币四千余万元。在南方周末2008中国企业社会责任评选中,礼来中国荣膺“2008世界500强企业慈善公益榜”第3名。
礼来公司有着注重内部培养的用人之道,我们愿意招聘处于职业发展初期的员工加入礼来共同成长并长期服务。当公司出现岗位空缺时,我们能够从内部提拔员工任职或转岗。在礼来中国,我们的管理层有95%来自内部提拔。我们还创建了一种注重员工培训与发展的文化和系统。因此,在业界,我们有“礼来大学”之美誉。我们的培训系统,在职辅导系统,和接班人计划尤其为人们所广为称道。 礼来有着注重绩效和行为并重的文化传统,同时为员工提供全面的薪酬福利保障。 我们以最高道德标准管理我们的业务并在日常工作中要求我们所有的员工。我们相信符合最高道德标准的行为将最终使我们的公司和员工受益。
礼来对中国市场有着中长期的发展战略,我们对这个市场雄心勃勃。从2006开始, 礼来公司启动彩虹计划在内分泌, 抗肿瘤及中枢神经领域进行扩招, 我们的员工队伍已增加了40%,达到了1100多人, 为公司的发展做出来巨大的贡献。从2009年到2013年, 礼来将会进一步加大对中国的投资力度, 礼来中国将进行前所未有的扩张计划。
如果你一直想加入这家有着良好声誉的公司, 现在, 机会之门正在敞开!我们寻求年轻的你, 优秀的你, 自信的你加入我们, 和礼来一起共同成长。无论你是经验丰富的专业人士, 还是胸怀壮志的应届毕业生,相信礼来的内部提拔机制和在职培训系统能够给你的职业和人生带来彩虹般的精彩。 如果你够自信, 够优秀,充满对成功的渴望, 来吧,加入我们, 礼来将助你成就梦想!
礼来于1918年来到中国,将其第一个海外代表处设在上海。在1993年重新回到中国。已成为业界增长速度最快的制药公司之一。至今,我们在苏州拥有一家独资企业:礼来苏州制药有限公司,30多家办事处,员工已超过1400人。 礼来全球研发中国总部也于2008年10月15日在上海张江高科技园区正式成立。
礼来在中国的许多医药领域居领先地位,如抗感染、中枢神经系统、肿瘤、内分泌等。她的创新药物,不仅挽救病人生命、提高了大众的生活品质,同时也为患者、保健提供者和支付方创造了价值,降低了疾病治疗的成本。
作为全球十大制药企业之一, 礼来始终致力于履行企业社会责任。礼来每年投入巨额资金用于回馈社会。由于礼来在企业社会责任方面的突出贡献,礼来已连续三届荣获《商业周刊》杂志“最慷慨的公司”称号。据《慈善纪事》(Chronicle of Philanthropy)显示,在接受调查的91家美国大型公司中,礼来2006年的捐献数量位居第六。2007年礼来公司慈善捐赠总额约为3.15亿美元,其中包括价值约2.4亿美元的产品捐赠,均用于患者援助计划和国际人道主义事业。2007年公司的捐赠总额大约占公司调整后收入(税前)的6%,再次使礼来成为世界最乐善好施的公司之一。
在中国,礼来也积极推动各项社会公益事业,善尽社会责任,致力成为企业公民的典范。2008年礼来公司在华公益投入总计人民币四千余万元。在南方周末2008中国企业社会责任评选中,礼来中国荣膺“2008世界500强企业慈善公益榜”第3名。
礼来公司有着注重内部培养的用人之道,我们愿意招聘处于职业发展初期的员工加入礼来共同成长并长期服务。当公司出现岗位空缺时,我们能够从内部提拔员工任职或转岗。在礼来中国,我们的管理层有95%来自内部提拔。我们还创建了一种注重员工培训与发展的文化和系统。因此,在业界,我们有“礼来大学”之美誉。我们的培训系统,在职辅导系统,和接班人计划尤其为人们所广为称道。 礼来有着注重绩效和行为并重的文化传统,同时为员工提供全面的薪酬福利保障。 我们以最高道德标准管理我们的业务并在日常工作中要求我们所有的员工。我们相信符合最高道德标准的行为将最终使我们的公司和员工受益。
礼来对中国市场有着中长期的发展战略,我们对这个市场雄心勃勃。从2006开始, 礼来公司启动彩虹计划在内分泌, 抗肿瘤及中枢神经领域进行扩招, 我们的员工队伍已增加了40%,达到了1100多人, 为公司的发展做出来巨大的贡献。从2009年到2013年, 礼来将会进一步加大对中国的投资力度, 礼来中国将进行前所未有的扩张计划。
如果你一直想加入这家有着良好声誉的公司, 现在, 机会之门正在敞开!我们寻求年轻的你, 优秀的你, 自信的你加入我们, 和礼来一起共同成长。无论你是经验丰富的专业人士, 还是胸怀壮志的应届毕业生,相信礼来的内部提拔机制和在职培训系统能够给你的职业和人生带来彩虹般的精彩。 如果你够自信, 够优秀,充满对成功的渴望, 来吧,加入我们, 礼来将助你成就梦想!
联系方式
- 公司网站:http://www.lillychina.com
- 公司地址:上海市湖滨路222号企业天地1号楼21层
- 邮政编码:200021