苏州招聘

Job Description:

The role requires coordination with Network Operations Peers in the other regions of the world to achieve global consistency amongst network and voice services.

He is responsible to communicate with regional IT Business Partners and drive the Network & Voice Operations Stability as a Service Improvement Plan. Define and optimize the Operating Model and familiarity with deploying and managing networks in an Azure & AWS SaaS/Cloud environment

Major Responsibilities:

？ Take ownership of business escalations

？ Take ownership of vulnerability assessment and remediation activities

？ Act as a Service Owner in scope of the MIM process

？ Work with Support Engineers and Verizon DST to get issues resolved

？ Organize SWAT teams and facilitate conference calls

？ Send out MIM/SIM notifications, provide status update to business

？ Own 8D reports

？ Work with Verizon to provide monthly service review meetings

？ Manage GI ticket queues, assure resources are assigned and SLOs are met, provide weekly service reports

？ Analyze service metrics and provide recommendations

？ Strive to improve Operational Excellence

Education & Experience:

？ Bachelor of Science in Computer Science or equivalent work experience.

？ 6+ years’ experience Network Services Operations, Engineering and Project Management,

？ Strong skills and desire to work in a process-oriented environment.

？ Demonstrated experience working in a global network environment.

？ Responsible for the documentation and topology maps for all network components.

？ Strong networking operations leadership skills.

？ Familiarity with deploying and managing networks in an Azure & AWS SaaS/Cloud environment

？ Familiarity with Cisco Networking and Security Solutions

？ Exposure to Avaya Voice, Messaging and Contact Center solutions

？ Deep knowledge of JCI Network and Voice solutions, including the advantages of different solutions

？ Host monthly review meetings with business

？ Managing networks in an Azure & AWS SaaS/Cloud environment

关于江森自控
在江森自控，我们致力于改善人们的生活、工作、学习和娱乐环境。江森自控致力于可持续发展，公司承诺在2040年前实现净零碳排放。作为智慧、健康和可持续建筑的全球领导者，我们凭借超过135年的创新经验，运用全面的数字化解决方案OpenBlue及建筑科技领域完整的产品和解决方案组合，为医疗、教育、数据中心、机场、体育场和生产制造等众多领域实现可持续发展的蓝图。江森自控在全球150多个国家拥有100,000名专业员工，旗下拥有多个业内值得信赖的品牌。
亚太区概况
通过广泛的业务网络和足迹，江森自控致力于为该地区的客户提供全方位的卓越服务:
29家制造工厂
10处研发基地
260多个分支机构
28000多名员工
*以上数据包含江森自控和江森自控日立空调
公司在中国拥有：
9000多名员工
9家制造工厂
3处研发基地
40多个办事处
100多个销售支持点
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