苏州招聘

PRIMARY DUTIES & RESPONSIBILITIES
? Work as interface to customers for daily customer service activity in his/her business scope, mainly including:
- New customer master file establish and apply for maintaining into ERP system in time, regular review and update customer master file as per process requirement.
- Customer order entry processing, from getting order until acknowledge to customer within 24 hours.
- Notify customer for pick up when goods ready for delivery, and apply to finance function for invoicing while issue shipping requisition to warehouse function with necessary documents to initiate SO shipping process.
- Collect and review all necessary export shipping documents for AR purpose, and timely deliver to finance for AR handling.
- Establish & maintain good relationship with internal & external customers, timely collect sales forecast information.
- Work closely with QA function for proper handling in customs complaint issues.
- Regular report to business unit or sales team in time, including order booking report, shipment report, inventory status report, etc.
- Provide service to BU or sales team for demo product in/out China.

? Work as trading planner in daily planning activity, mainly including:
- Issue purchase plan or purchase order in ERP system to initiate purchasing, based on sales order on hand, sales forecast or inventory situation.
- Data maintenance application for the trading product items, regular review and update item master in ERP system as per process requirement.
- Monthly review inventory level in his (her) business scope and initiate efficient action to improve inventory turn according the assigned target.

SKILLS ESSENTIAL TO THE JOB
Technical:
- Skilled in operating Microsoft office efficiently.
- Good command in both writing & verbal English.

Business:
- Ability to plan ahead & work with multiple concurrent projects

Human Relations:
- Team player
- Good sense of responsibility
- Integrity
- Creative and Initiative

QUALIFICATIONS REQUIRED
Educational
- Bachelor degree in any discipline, international trading business or logistics preferred.

Professional
- 2 years customer service or PMC working experiences will be preferred.
- Related knowledge of logistics or trading will be preferred
- Familiar with operation in integrated ERP system is preferred.

IDEX is a company of exceptional products and innovative technologies, whose impact reaches millions worldwide. We’re a global provider of applied solutions serving a variety of markets. These include life science and medical technologies, process industry and infrastructure related applications, industrial/municipal fire and rescue - to name just a few. We're all this, and more.

- A global organization of 7,000+ dedicated employees, who share a passion for "stretch thinking", and delivering excellence with world-class customer service
- Approximately 50% of our total revenue and headcount are outside of the United States
- A company committed to delivering industrial technology solutions that drive performance and improve lives
- A company keenly focused on achieving organic and acquisitive growth; and providing careers that challenge and reward our employees
- A leading, global organization with annual sales of approximately $2 billion dollars with operations in 24 countries and 50+ business units worldwide
- The employer of choice for the next wave of visionary thinkers and doers, who want to make a real impact, and be rewarded for their efforts

IDEX Technology SUZHOU is a sub-factory of IDEX.