Exchange Online & Skype Operator
凯捷咨询(中国)有限公司
- 公司规模:1000-5000人
- 公司性质:外资(欧美)
- 公司行业:计算机服务(系统、数据服务、维修)
职位信息
- 发布日期:2018-03-25
- 工作地点:北京
- 招聘人数:1人
- 职位月薪:0.8-1万/月
- 职位类别:技术支持/维护经理
职位描述
职位描述:
Ø Accountable for day-to-day administration activities to ensure successful and uninterrupted Exchange & Skype for Business Online service operation.
Ø Responsible for implementation of standard changes to Exchange & Skype for Business Online environment.
Ø Responsible for second level support for incidents affecting Exchange & Skype for Business Online environment.
Ø Supports problem investigation and resolution process in the area of responsibility.
Ø Documents solutions to known problems and communicates to Service Desk function.
Ø Acts as touch point between Country IS in all the countries ABB operates, and O365 Global Operations & Support Team, and supports fine-tuning of the Service Desk procedures to provide maximum operational efficiency and value.
Ø Accountable for White\black listing, end-user quarantine support
Ø Runs periodical Microsoft Office 365 Connectivity Tests on Global Level
Ø Uses Windows PowerShell commands on a proficient level for daily operations (i.e. recovering a mailbox or assigning privileges to a user).
Ø Performs Connectivity tests (for the Autodiscover capability, Internet E-Mail tests, Outlook connectivity, Skype for Business)
Ø Performs DNS testing to ensure records are available
Ø Deploys changes to the end user‘ s mailboxes (delegating permissions, mailbox properties, cloud access disablement)
Deploys changes to the end user‘ s Skype for Business Profile (assigning Audio Conferencing providers, change access rights, allocate services, cloud access disablement)
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Ø Accountable for day-to-day administration activities to ensure successful and uninterrupted Exchange & Skype for Business Online service operation.
Ø Responsible for implementation of standard changes to Exchange & Skype for Business Online environment.
Ø Responsible for second level support for incidents affecting Exchange & Skype for Business Online environment.
Ø Supports problem investigation and resolution process in the area of responsibility.
Ø Documents solutions to known problems and communicates to Service Desk function.
Ø Acts as touch point between Country IS in all the countries ABB operates, and O365 Global Operations & Support Team, and supports fine-tuning of the Service Desk procedures to provide maximum operational efficiency and value.
Ø Accountable for White\black listing, end-user quarantine support
Ø Runs periodical Microsoft Office 365 Connectivity Tests on Global Level
Ø Uses Windows PowerShell commands on a proficient level for daily operations (i.e. recovering a mailbox or assigning privileges to a user).
Ø Performs Connectivity tests (for the Autodiscover capability, Internet E-Mail tests, Outlook connectivity, Skype for Business)
Ø Performs DNS testing to ensure records are available
Ø Deploys changes to the end user‘ s mailboxes (delegating permissions, mailbox properties, cloud access disablement)
Deploys changes to the end user‘ s Skype for Business Profile (assigning Audio Conferencing providers, change access rights, allocate services, cloud access disablement)
职能类别: 技术支持/维护经理
公司介绍
凯捷(CAPGEMINI)是全球著名的管理咨询、信息技术和数字化转型服务提供商之一。是全球领先的企业合作伙伴,利用技术的力量帮助企业上线业务转型和管理,其宗旨是通过技术释放人类能量,创造一个包容和可持续的未来。
凯捷是一个负责任的跨国多元化组织,在全球50多个国家拥有超过27万名员工,集团2020年全球收入170亿欧元,服务于各行业头部客户,以全球500强企业为主。
凭借50余年的悠久历史和深厚的行业专业知识,在快速发展的云、数据、人工智能、互联连接、软件、数字工程和平台的创新世界推动下,凯捷深受客户信任,能够满足客户从战略、设计到运营的全方位业务需求。凯捷中国目前5000余人,重要服务于汽车、快消零售、生命科学、商业地产,高科制造等多个行业,
凯捷进入中国24年,秉承“快乐创业家精神”、“珊瑚岛战略”和“与客户永续经营”和“交付为王”的四大方针,荣获“亚洲***雇主品牌”,始于人,成于事,对每一位入职的员工保证福利,六险一金,十三薪,试用期全额薪资,全年15天年假,12天带薪病假,欢迎各位加入凯捷。
凯捷是一个负责任的跨国多元化组织,在全球50多个国家拥有超过27万名员工,集团2020年全球收入170亿欧元,服务于各行业头部客户,以全球500强企业为主。
凭借50余年的悠久历史和深厚的行业专业知识,在快速发展的云、数据、人工智能、互联连接、软件、数字工程和平台的创新世界推动下,凯捷深受客户信任,能够满足客户从战略、设计到运营的全方位业务需求。凯捷中国目前5000余人,重要服务于汽车、快消零售、生命科学、商业地产,高科制造等多个行业,
凯捷进入中国24年,秉承“快乐创业家精神”、“珊瑚岛战略”和“与客户永续经营”和“交付为王”的四大方针,荣获“亚洲***雇主品牌”,始于人,成于事,对每一位入职的员工保证福利,六险一金,十三薪,试用期全额薪资,全年15天年假,12天带薪病假,欢迎各位加入凯捷。
联系方式
- Email:Danli.liu@capgemini.com
- 公司地址:黄浦区徐家汇路610号日月光中心28F (邮编:200025)