苏州 [切换城市] 苏州招聘苏州客服及技术支持招聘苏州客服专员/助理(非技术)招聘

Customer Service Executive

世誉产品标识

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:印刷/包装/造纸

职位信息

  • 发布日期:2012-11-17
  • 工作地点:重庆-沙坪坝区
  • 招聘人数:1
  • 工作经验:二年以上
  • 学历要求:本科
  • 职位类别:客服专员/助理(非技术)  

职位描述

1.Provide service for the customers through coordinating with related departments to ensure the implementation of customer orders and delivery on time resulting in increased customer satisfaction.
2.Monitor customer forecast and regularly maintain data in ERP system, Coordinate with purchasing dept to do well in material planning.
3.Customer order receiving and key in system to ensure data accuracy.
4.Confirm order schedule with planner and feedback to customer.
5.Arrange shipment as customer requirements.
6.Customer RMA coordination
7.Finish Goods monitor e.g. Stock build planning, Stock delivery planning etc.
8.Customer payment check regularly
9.Handling new inquiries either from External Sales or from customers.
10.FAI sample arrangement and liaise with PM to chase approval status.

1.College or above in international trade/ English or related.
2.At least 2 year experience in customer service dept or related dept
3.Familiarity with order processing and customer forecast analysis operations
4.Good communication skills
5.PC and ERP system literate
6.Accept and implement change
7.Customer orientated
8.Good team work skills
9.Good English, both written and spoken

公司介绍

世誉产品标识(重庆)有限公司是英国世誉集团(Worldmark)在重庆西永综合保税区内投资的独资企业,是一家电子和其它众多产品标识印制的跨国公司,是世界领先的产品标识方案、产品寻查系统和商标印制及其使用原材料的供应商,现已在全球9个国家及地区设立有分公司、研发中心及销售和技术服务中心。
世誉集团设立在亚太区域的生产制造除重庆外还有苏州,深圳,天津。厦门,北京,天津和上海分别设有技术和销售服务中心。公司因业务发展,欢迎有识之士加盟我们的团队,公司将提供良好的工作环境,和谐的工作氛围,适时的发展机遇!
Worldmark (Chong Qin)Ltd.Co. was a multinational company concerned with electronic and label printing which set up by Worldmark group in Suzhou Singapore Industry Park.World operates around the world as the industry-leading supplier of innovative product identification and decoration technology to the electronics and related industries. Worldmark has set up manufacturing facilities, R&D center, Sales&Technical Service centers around 9 countries.
Worldmark origins lie with Donprint Product Identification. Founded in 1979, Appliance and Automotive market sectors around the world. The pursuit of this single objective propelled Donprint to a position of market leadership in these sectors, earning an international reputation for dedication to the customer and a total commitment to quality and excellence. In order to accelerate growth and provide local manufacturing support to customers around the world, Donprint entered into partnership with one of Europe’s leading labeling groups, Jarvis Porter. The electronics division of Jarvis Porter was formed. In 2001 the company formed Worldmark Group.
Worldmark (Suzhou) was set up in May 2000 Worldmark group acquisition of Lion City Packaging and Labeling. In line with Worldmark's philosophy of 'Global solutions... Locally', and allows us to provide local manufacturing and service to our customers in the Asia Pacific Region, Suzhou plant is located in one of China's most progressive industrial areas of SIP Suzhou
Worldmark Suzhou has around 3 hundred employees and has set up sales service office in Shenzhen,Xiamen,Bei jing,Tian jin& Shanghai. For the business development, Worldmark has set up a new plant in Tianjin. For the business development, Welcome the excellent talents to join us, we will provide a good working environment, harmonious atmosphere, timely development opportunities and the competition welfare for you.
For more details you can land our Web:www.worldmark.com

联系方式