IT Helpdesk Engineer
世誉产品标识
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:印刷/包装/造纸
职位信息
- 发布日期:2012-11-17
- 工作地点:重庆
- 招聘人数:1
- 学历要求:本科
- 语言要求:英语熟练
- 职位类别:Helpdesk 技术支持 技术支持/维护工程师
职位描述
Main responsibilities:
? Service all computer users in Chongqing site to trouble shoot and solve computer software and hardware issues
? Training users and improve their computer skills
? Provide IT services for remote sites, home based users and other IT global engineers
? Be responsible for PC Hardware maintenance and upgrading, including hardware trouble shooting, communication with vendors, update records and documentation.
? Be responsible for IT Fixed Asset management and documentation.
? Be responsible for software maintenance and upgrading, including PC OS installation and upgrading, application software package installation and configuration; computer users supporting, etc. Would be advantageous if included knowledge of Automatic Deployment Methods for OS and Applications.
? Be responsible for security, including virus software installation / upgrade, Microsoft Windows Updates, Software patching and any other maintenance in client PCs, training users, dealing with urgent virus issues and updating the management console.
? Be responsible for network printing support, including general printer maintenance, communication with printer outsourcing vendor; report the printers status, evaluate the outsourcing vendor, etc
? Be responsible for integrated cabling system, including cabling system problems checking and maintenance, report the status to IT engineers and update documents.
Additional:
? Be responsible for system and data security, including computer Room security and update, data backup and restore, etc.
? Be involved for installing, setting and configuring servers and other devices (like UPS, backup equipment)
? Be responsible for robust data communication, especially WAN connection.
Ideally the successful candidate will have:
? Degree in Computer Science or related subject (mandatory)
? Good knowledge of computers and computer networks
? Knowledge and understanding of MS Active Directory 2003 or later.
? Capability to diagnose and troubleshoot network (LAN or WAN or VPN) issues
? Knowledge on structured cabling standards(voice and data)
? Familiarity with computer structure and networking
? Ability to analyse and trouble shoot PCs & Printers issues
? Excellent communication skills
? Familiarity and understanding of Windows Server 2003 R2, Windows Server 2008, XP, Vista and Windows 7, MS Office (Word, Excel and PowerPoint) as well as Lotus Notes
? Moodle experience would also be advantageous
? Responsible, serious, honest and excellent service concept
? Basic English skills, written and Oral (For none native English-speaking sites)
? Proficiency in Cisco network equipment, like router and switch (Desirable)
? Proficiency in system backup/restore and backup devices (Desirable)
? Industry standard Qualifications such as MCP (Desirable)
? Service all computer users in Chongqing site to trouble shoot and solve computer software and hardware issues
? Training users and improve their computer skills
? Provide IT services for remote sites, home based users and other IT global engineers
? Be responsible for PC Hardware maintenance and upgrading, including hardware trouble shooting, communication with vendors, update records and documentation.
? Be responsible for IT Fixed Asset management and documentation.
? Be responsible for software maintenance and upgrading, including PC OS installation and upgrading, application software package installation and configuration; computer users supporting, etc. Would be advantageous if included knowledge of Automatic Deployment Methods for OS and Applications.
? Be responsible for security, including virus software installation / upgrade, Microsoft Windows Updates, Software patching and any other maintenance in client PCs, training users, dealing with urgent virus issues and updating the management console.
? Be responsible for network printing support, including general printer maintenance, communication with printer outsourcing vendor; report the printers status, evaluate the outsourcing vendor, etc
? Be responsible for integrated cabling system, including cabling system problems checking and maintenance, report the status to IT engineers and update documents.
Additional:
? Be responsible for system and data security, including computer Room security and update, data backup and restore, etc.
? Be involved for installing, setting and configuring servers and other devices (like UPS, backup equipment)
? Be responsible for robust data communication, especially WAN connection.
Ideally the successful candidate will have:
? Degree in Computer Science or related subject (mandatory)
? Good knowledge of computers and computer networks
? Knowledge and understanding of MS Active Directory 2003 or later.
? Capability to diagnose and troubleshoot network (LAN or WAN or VPN) issues
? Knowledge on structured cabling standards(voice and data)
? Familiarity with computer structure and networking
? Ability to analyse and trouble shoot PCs & Printers issues
? Excellent communication skills
? Familiarity and understanding of Windows Server 2003 R2, Windows Server 2008, XP, Vista and Windows 7, MS Office (Word, Excel and PowerPoint) as well as Lotus Notes
? Moodle experience would also be advantageous
? Responsible, serious, honest and excellent service concept
? Basic English skills, written and Oral (For none native English-speaking sites)
? Proficiency in Cisco network equipment, like router and switch (Desirable)
? Proficiency in system backup/restore and backup devices (Desirable)
? Industry standard Qualifications such as MCP (Desirable)
公司介绍
世誉产品标识(重庆)有限公司是英国世誉集团(Worldmark)在重庆西永综合保税区内投资的独资企业,是一家电子和其它众多产品标识印制的跨国公司,是世界领先的产品标识方案、产品寻查系统和商标印制及其使用原材料的供应商,现已在全球9个国家及地区设立有分公司、研发中心及销售和技术服务中心。
世誉集团设立在亚太区域的生产制造除重庆外还有苏州,深圳,天津。厦门,北京,天津和上海分别设有技术和销售服务中心。公司因业务发展,欢迎有识之士加盟我们的团队,公司将提供良好的工作环境,和谐的工作氛围,适时的发展机遇!
Worldmark (Chong Qin)Ltd.Co. was a multinational company concerned with electronic and label printing which set up by Worldmark group in Suzhou Singapore Industry Park.World operates around the world as the industry-leading supplier of innovative product identification and decoration technology to the electronics and related industries. Worldmark has set up manufacturing facilities, R&D center, Sales&Technical Service centers around 9 countries.
Worldmark origins lie with Donprint Product Identification. Founded in 1979, Appliance and Automotive market sectors around the world. The pursuit of this single objective propelled Donprint to a position of market leadership in these sectors, earning an international reputation for dedication to the customer and a total commitment to quality and excellence. In order to accelerate growth and provide local manufacturing support to customers around the world, Donprint entered into partnership with one of Europe’s leading labeling groups, Jarvis Porter. The electronics division of Jarvis Porter was formed. In 2001 the company formed Worldmark Group.
Worldmark (Suzhou) was set up in May 2000 Worldmark group acquisition of Lion City Packaging and Labeling. In line with Worldmark's philosophy of 'Global solutions... Locally', and allows us to provide local manufacturing and service to our customers in the Asia Pacific Region, Suzhou plant is located in one of China's most progressive industrial areas of SIP Suzhou
Worldmark Suzhou has around 3 hundred employees and has set up sales service office in Shenzhen,Xiamen,Bei jing,Tian jin& Shanghai. For the business development, Worldmark has set up a new plant in Tianjin. For the business development, Welcome the excellent talents to join us, we will provide a good working environment, harmonious atmosphere, timely development opportunities and the competition welfare for you.
For more details you can land our Web:www.worldmark.com
世誉集团设立在亚太区域的生产制造除重庆外还有苏州,深圳,天津。厦门,北京,天津和上海分别设有技术和销售服务中心。公司因业务发展,欢迎有识之士加盟我们的团队,公司将提供良好的工作环境,和谐的工作氛围,适时的发展机遇!
Worldmark (Chong Qin)Ltd.Co. was a multinational company concerned with electronic and label printing which set up by Worldmark group in Suzhou Singapore Industry Park.World operates around the world as the industry-leading supplier of innovative product identification and decoration technology to the electronics and related industries. Worldmark has set up manufacturing facilities, R&D center, Sales&Technical Service centers around 9 countries.
Worldmark origins lie with Donprint Product Identification. Founded in 1979, Appliance and Automotive market sectors around the world. The pursuit of this single objective propelled Donprint to a position of market leadership in these sectors, earning an international reputation for dedication to the customer and a total commitment to quality and excellence. In order to accelerate growth and provide local manufacturing support to customers around the world, Donprint entered into partnership with one of Europe’s leading labeling groups, Jarvis Porter. The electronics division of Jarvis Porter was formed. In 2001 the company formed Worldmark Group.
Worldmark (Suzhou) was set up in May 2000 Worldmark group acquisition of Lion City Packaging and Labeling. In line with Worldmark's philosophy of 'Global solutions... Locally', and allows us to provide local manufacturing and service to our customers in the Asia Pacific Region, Suzhou plant is located in one of China's most progressive industrial areas of SIP Suzhou
Worldmark Suzhou has around 3 hundred employees and has set up sales service office in Shenzhen,Xiamen,Bei jing,Tian jin& Shanghai. For the business development, Worldmark has set up a new plant in Tianjin. For the business development, Welcome the excellent talents to join us, we will provide a good working environment, harmonious atmosphere, timely development opportunities and the competition welfare for you.
For more details you can land our Web:www.worldmark.com
联系方式
- 公司网站:http://www.worldmark.com
- 联系人:仇先生,姜小姐