苏州招聘

职位描述：
Job Description:
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Responsibilities:
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- Support new customer’s orders or inquiries from our overseas businesses.
- Follow up with manufacturing plant to ensure order is received and on track.
- Identifies customer requirements and ensures that they are answered or routed through to the appropriate support area.
- Manages customer escalations and ensures that these are answered, tracked and escalated as required. Escalates issues outside of service boundaries when a resolution is unable to be confirmed.
- Provides call backs and or call downs to our clients as required.
- Provides a high level of professional and competent customer service and is able to communicate effectively with customers;
- Demonstrates a strong customer service orientation and takes responsibility to ensure customer are satisfied.
- Attend international exhibitions to support customer needs.
- Support finance department for data collection.

Key Requirements:

- Bachelor Degree in Business or Finance or Engineering would be preferred.
- Minimum 5 years of customer service or sales experience.
- Fluent in English able to communicate with International Clients.
- Good verbal and written communication skills
- Good analytical problem solving skills
- Self-disciplined, perceptive, and proactive
- Action and service oriented – can demonstrate initiative and a friendly, "can do" attitude.
- Able to travel for international exhibitions. 举报 分享

At LEISGER, we firmly believe that electric bikes are the future of transportation and a solution to pollution and road congestion. Our goal is to make high-performance, superb quality and stylish electric bikes available to the masses.
 
Since its establishment in 2007, LEISGER has grown exponentially. Today, through continuous innovation, our e-bike brands are way ahead of the competition with our Das-Kit proprietary technology on the cutting edge of drive-system design and our acquisition of the Bionx brand of world class electric system.
 
LEISGER’s headquarter and state of the art R&D facilities are located in Shanghai Hongqiao. Our experienced international team ensures that every step of the design and engineering process meets the highest international standards. Our network of assembly plants are strategically located around the globe in China, France, Germany and Vietnam, allowing us to be as close as possible to our customers. LEISGER also has wholly-owned subsidiaries in Germany (Hanover).
 
If you are dynamic and have a desire to help us make the world a better place by making electric bikes accessible to everybody, we’d love to meet you.