苏州招聘

Lindstrom (www.lindstromgroup.com / www.lindstrom.cn) is a global business-to-business partner that strengthens the corporate image of its customers by means of textiles and cleanliness. In Finland we are market leaders in the fieldand one of Europe's leading textile service companies. Lindstrom has operations in 19 countries with almost 2 400 staff. Over the years Lindstrom has grown from a dye house operation to a laundry and a professional textile rental firm. The 160 year-old family business has been a pioneer in its field during its whole existence.
In China,our first representative office was open in Shanghai. In 2004 and subsequently,our first full service plantwas open in Suzhou Industrial Park two years later. Beginning of this year,we opened our Beijing plant in DaxingDistrict to service the northern part of this country. Due to our expansion plan this year, we are currently looking for:


Job Description: Customer Service Representative


Key Task:
- Follow-up of the first delivery to new customers;
- Updating of customer information and satisfaction surverys;
- Follow-up of contract terminations and final invoicing;
- Archive of customer service, delivery arrange;
- Training and guidance of customers;
- Improvement of customer satisfaction;
- Control of agreements, renewal and signing of contracts.


Requirements:
* Excellent English both in speaking and writing;
* Good communication and presentation skill;
* Minimum 2 years working experience;
* Positive attitude, self-motivated and patient;
* Hardworking,being able to work under pressure;
* Excellent learning ability.

Lindstrom is a Finnish company , majors in textile rental services. At present Lindstrom Group has operations in 18 different countries (Europe and Asia). In China we started offering the workwear rental service in Suzhou from 2006 and in Beijing from 2008. Now we have presents in GuangZhou also.
For more information, please visit at http://www.lindstromgroup.com/.