苏州招聘

PRINCIPAL ACCOUNTABILITIES
User Access Management
? Single point of contact between IT Sectors, Operating Companies System Administrators and GFS-Asia Pacific (Suzhou) for user access management and segregation of duties.
? Responsible for logging, monitoring and reporting user access requests and for timely escalation of issues or long outstanding items
? Performs the preventative system and cross-system segregation of duties check for user access requests or role maintenance requests
? Performs user administrator functions for BRAVO and Local Application Security Officer for SAP Consumer of GFS-Asia Pacific (Suzhou) Internal Finance
? Drive the periodic excessive access validation exercise and coordinate with process owners to ensure timely completion of the activity
? Ensures timeliness of access termination or revocation for all communicated and approved employee movements
? Act as SOX coordinator for user access and segregation of duties finance cycle and provide full advisory support during internal and external process audit reviews
? Responsible in the regular update of the User Access and Segregation of Duties Document Control Matrix (DCM) and related Standard Operating Procedures (SOP) to incorporate process changes arising from SOX or efficiency issue remediation, changes in ICH requirements
? Acts as liaison to GFS-Asia Pacific (Suzhou) for changes in the user access management and segregation of duties process of IT Sectors or of Operating Companies
? Plan, coordinate and assist GFS-Asia Pacific (Suzhou) IT Team in multiple projects requiring user access set-up and segregation of duties review, efficiently managing time lines
? Assist GFS-Asia Pacific (Suzhou) IT Team in formulating corrective actions to address identified SOX issues or CIA ICR control gaps

Internal Finance
? Perform other ad hoc finance duties as requested by I2C, FMD, UAM and Internal Finance manager or UAM & Internal Finance Team Lead

Service Helpdesk Management
? Handle escalated queries and issues from customers or own team where required
? Ensure that service levels and targets are met and service is delivered to customers in accordance to defined Service Level Agreements
? Liaise with necessary parties to facilitate issue closure in a timely manner
? Ensure that the Customer Contact Model is administered and works smoothly to maximize customer satisfaction
? Conducts Customer Satisfaction Survey and follow up with improvement actions to address key concerns where required
? Develop, build and maintain relationships with all markets and business sector(s) serviced by GBS-Asia Pacific (China)

Audit and Compliance
? Ensure current processes, operations, systems, databases and information security are up to date and comply with proper accounting and legal principles/policies/procedures, including GAAP, Company WWP (worldwide procedures), SOX and others
? Periodically review/notify R2R Process Manager/Compliance to update DCM/SOP/OM in accordance with process and business changes
? Liaise and work with external auditors on statutory audit
? Prepare for audit schedules and required information and documentation, reply audit confirmations requested by clients


EXPERIENCE AND QUALIFICATIONS
? At least University degree in Accounting / Finance / ACCA or equivalent
? At least 1 - 3 years of accountancy / audit experience
? Professional certification (e.g. CPA/会计上岗证) required
? Experience in shared services center of a multinational corporation desirable
? Ability to read, write and speak English

强生（苏州）医疗器材有限公司诚聘