Customer service
利力亚斯塑胶(苏州)有限公司
- 公司规模:50-150人
- 公司性质:外资(欧美)
- 公司行业:汽车及零配件
职位信息
- 发布日期:2017-04-07
- 工作地点:苏州-高新区
- 招聘人数:1人
- 学历要求:大专
- 职位月薪:3.5-6.5千/月
- 职位类别:客服主管 客服专员/助理
职位描述
1、 负责公司物流调度及安排/Be responsible for company logistic and arragement;
2、 负责组织处理客户质量投诉、货物供应的售后服务工作/Deal with customer complaints and after sales work;
3、 负责售后服务档案,并进行总结分析/Build up after sales files and do conclustion;
4、 根据需要进行各种形式的回访和调查,以获取客户的直接反馈/ Pay a return visit or survey to get customer feedback if need;
5、 协助进行市场调查/ Help with market research;
6、 完成上级交办的其他工作任务/ Other tasks assigned by manager.
岗位要求:
1、大专及以上学历/ College or above;
2、管理或相关专业/ Management or related major;
3、一定的判断与决策能力、人际能力、沟通能力、计划及执行能力、客服服务能力/Have decision naking ability,communication skills,executive capacity and so on.
4、较好的英语读写能力/Good English read and write ability.
职能类别: 客服主管 客服专员/助理
关键字: 客户服务 客户 customer service
公司介绍
We help our customer to find the proper technical answer to any problems related to the component and we also take care of a first-class mould making.
For us it is a natural thing to work for an overall solution with the customer. To provide quick decision-making with demanding requests for accuracy and quality is necessary for our work and consequently the Zero Defects objective guides our manufacture. Liljas Plastic(Suzhou) Co.,Ltd is certified according to the standards ISO9001:2008 and ISO 14001:2004.
乘车路线:乘302、322路公交车到“嵩山路建林路西”下,往西200米。
联系方式
- 公司地址:上班地址:苏州高新区嵩山路428号