苏州招聘

职位描述：
Do you have a fundamental understanding of quality control in Hardlines? Do you combine a thorough, methodic work ethic with a friendly service manner? Can you be equally efficient in the field and at the office? Do you know the difference between good customer service and GREAT customer service?

If your answer is “yes” – we want you on board as our new Key Account Specialist!

The Company
We’re a global provider of quality control and compliance services that helps brands and retailers manage their supply chains. Every year, we deliver some 215,000 inspections, audits, and lab tests. AI's Operations team is a place where you can grow your technical and management skills – while helping us bring trust to global trade.

You will help us make sure that our key customers are consistently satisfied with our service quality.

The Job
To do this job well, you will need to combine your technical skills with excellent customer care. You will set up SOPs for our key clients, make sure we have dedicated inspector resources allocated for the key accounts, and monitor their performance. As part of training and performance management, you will create training materials for dedicated inspectors, and hold regular training for our front-line inspectors and back office staff. You will also do some field work: that will include first inspections for new key clients, inspections for sensitive/high-risk cases, and audits to check on inspectors’ work. Finally, you will be constantly in touch with our key clients and their suppliers to make sure that they are happy with the quality of our service, answer any queries and resolve issues quickly and efficiently.

The Candidate
It could be you, if you have:
- Bachelor’s degree in Mechanical Engineering or a similar major
- Some experience in a relevant field (1 year or more)
- Excellent spoken and written Chinese and English We will also consider new graduates, if you’re prepared to prove yourself and speak excellent English!

It also helps if you:
- Also have some experience with quality control or product inspections
- Are prepared to learn fast and meet tight deadlines 举报 分享

About us
Taking Quality Control Online
QIMA (formerly AsiaInspection) is a global leading quality control and compliance service provider that partners with brands, retailers and importers around the world to secure, manage and optimize their global supply chain.

QIMA performs Supplier Audit Programs, Product Inspections and Lab Testing. Clients from over 120 countries worldwide benefit from web-based mobile friendly account management, fast scheduling and highly competitive all-inclusive pricing.

Your Eyes in the Supply Chain!
Founded in Hong Kong under the name AsiaInspection, QIMA has 20 offices, over 2,700 employees from 60 nationalities and operates in over 85 countries. Need to contact us? Find an office next to you here.
In 2018, we have changed our name from AsiaInspection to QIMA, to better reflect our global coverage and the tech-enabled services we provide.

The company has invested heavily from the start in developing an industry-leading IT service infrastructure. This investment makes it easy for our clients to quickly and easily manage scheduling, access reports and gather supply chain intelligence online, via the web or QIMA Mobile Application.
It's a process designed for all supply chain professionals involved in sourcing, product quality and safety, supplier management and compliance. Within 48 hours of booking, an inspector or auditor is on the factory premises, compiling a detailed report available online, the same day as the inspection.
With over 2,000 inspectors and auditors classified by product range and account managers speaking over 20 languages, QIMA is Your Eyes in the Supply Chain!?

Commitment to Quality
All auditors and inspectors are trained a minimum of 100 hours per year and managed by quality control and auditing specialists to ensure compliance with international standards ISO9000 and SA8000.
QIMA is a member of the International Federation of Inspection Agencies, is ISO 9001:2008 certified, CNAS accredited, and AQSIQ licensed – you can learn more about our accreditations here.

Our Corporate Values
QIMA services rely greatly on the quality of our people. That is why we have carefully defined, developed and fine-tuned over the years the values that we want our staff to embody and promote. Among them are putting client first, enforcing integrity and growing our people.

关于QIMA(原名AsiaInspection)
QIMA是全球领先的产品质量控制服务供应商，与***国际品牌及零售商建立合作关系。
服务覆盖全球, QIMA以提供供应商工厂和社会责任审核、产品检验及实验室测试服务来保障国际贸易与消费者安全。
QIMA致力于不断引进***以提供***服务给我们的客户。我们拥有2,700名来自60多个不同国家的员工，他们的出色表现确保我们优秀的服务品质。如果您希望加入一个优秀的国际化团队并大展才能，就来加入我们吧！

我们的价值理念
在QIMA，全员贯彻的8条价值理念指导着我们的一切工作。“客户第一”、“诚信正直”和“从简择优”是其中3个最被AI 员工认同和贯彻的价值理念。请登陆http://www.qima.com/corporate-values阅读详细信息，并确保您在申请我们的职位之前理解和认同这些价值理念。

我们为你提供
我们是一家正在快速成长的企业，员工是我们的财富。我们将向您提供匹配你优秀工作表现的丰厚薪酬。快加入QIMA吧，您将有机会在快速发展和国际化的工作环境中成长并大展拳脚！