Program Officer项目管理专员（日月光广场田字坊）
Bureau Veritas 必维申美商品检测（上海）有限公司
- 公司规模：1000-5000人
- 公司性质：合资
- 公司行业：检测，认证
职位信息
- 发布日期：2017-03-09
- 工作地点：上海-黄浦区
- 招聘人数：若干人
- 工作经验：2年经验
- 学历要求：大专
- 语言要求：英语
- 职位类别：客服专员/助理
职位描述
职位描述：
1. Assistance to Tesco and daily coordination between BVCPS IAC and Client
l Assist Tesco Technical Manager on green seal sample sealing and update Tesco system
l Onsite coordinate activities among client, inspection offices and lab as necessary.
l Handle day-to-day client enquiries of inspection execution – booking, scheduling and inspection report supplying.
l Assist any other projects or tasks assigned by Tesco.
2. Assistance to project handling
l Upon detecting any new business chance from client, provide the first-hand information to program manager/program office for immediate follow-up or new program set up.
l Identify risks and assumptions in plans, anticipate problems and plan for contingencies with internal parties.
l Work with program manager or program office for complaint handling.
l Escalate operational issues that are negatively impacting customer satisfaction to program manager and program officer.
l Investigate, share and adopt best practices learned within and outside the IAC organization.
l Proactively provide and consolidate all necessary and relevant background details to assist program manager and program officer to handle inquiries and outstanding cases.
Set up or attend meetings with assigned customers to review IAC performance, make sufficient preparation in advance of the meeting.
工作地点:上海市区
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1. Assistance to Tesco and daily coordination between BVCPS IAC and Client
l Assist Tesco Technical Manager on green seal sample sealing and update Tesco system
l Onsite coordinate activities among client, inspection offices and lab as necessary.
l Handle day-to-day client enquiries of inspection execution – booking, scheduling and inspection report supplying.
l Assist any other projects or tasks assigned by Tesco.
2. Assistance to project handling
l Upon detecting any new business chance from client, provide the first-hand information to program manager/program office for immediate follow-up or new program set up.
l Identify risks and assumptions in plans, anticipate problems and plan for contingencies with internal parties.
l Work with program manager or program office for complaint handling.
l Escalate operational issues that are negatively impacting customer satisfaction to program manager and program officer.
l Investigate, share and adopt best practices learned within and outside the IAC organization.
l Proactively provide and consolidate all necessary and relevant background details to assist program manager and program officer to handle inquiries and outstanding cases.
Set up or attend meetings with assigned customers to review IAC performance, make sufficient preparation in advance of the meeting.
工作地点:上海市区
职能类别： 客服专员/助理
关键字： 客服专员 项目管理
公司介绍
必维国际检验集团成立于1828年，是测试、检验和认证服务的全球领导者。必维通过提供全球领先的服务来帮助客户应对在质量、健康、安全、环保和社会责任方面不断增加的挑战。
2014 年营业额: 41.7亿欧元 66,500 名员工, 14000 个办公室和实验室, 遍布140 个国家, 400000 客户八大业务均居全球领先地位,获得900 多个专业资质和国家认可资质, 必维国际检验集团是泛欧证券交易所（巴黎）的一家上市公司（股票代码：BVI）
Created in 1828, Bureau Veritas is a global leader in Testing, Inspection and Certification (TIC), delivering high quality services to help clients meet the growing challenges of quality, safety, environmental protection and social responsibility.
2014 年营业额: 41.7亿欧元 66,500 名员工, 14000 个办公室和实验室, 遍布140 个国家, 400000 客户八大业务均居全球领先地位,获得900 多个专业资质和国家认可资质, 必维国际检验集团是泛欧证券交易所（巴黎）的一家上市公司（股票代码：BVI）
Created in 1828, Bureau Veritas is a global leader in Testing, Inspection and Certification (TIC), delivering high quality services to help clients meet the growing challenges of quality, safety, environmental protection and social responsibility.
联系方式
- Email：Tina.yu@cn.bureauveritas.com
- 公司地址：上海市闵行区光华路&光中路，松江区莘砖公路 (邮编：201108)