苏州招聘

职位描述：
Description of work tasks
Customer Support China reports to Sales Team Leader, HUB KA and East China. Locate in Suzhou, China.
? Follow the company’ strategies, values and decisions
? Handle the order from signed contract/order to payment received:
o Verify quote/contract, then enter order(s) including additional communication
o Create configuration when basic article number exists; if not, initiate help request to Market Support
o Set-up of new customers
o Order confirmation to customer; delivery updates to customers if delays appear
o Invoicing and filing to customers; overdue handling as needed (per HUB SOP)
o Handle inquiries to change/cancel existing orders
? Claim handling - owner of the claim handling process
? Be part in the plan work
? Other Sales Admin support:
o Documents handling, maintain and update documents to system;
o Internal SO, PR, expense support etc.
? Use customer feedback for continuous process improvements
? Others tasks assigned by manager.

Background (education, experience etc.)
? University/diploma degree in business management or related.
? 1+ year of work experience in related area. Graduates with potential are welcomed as well.
? Good spoken and written in English
? Good knowledge of the MS Office software
? Proactive, customer- and team-oriented mindset; 举报 分享

舒瑞普公司是在传热领域里快速发展的国际性公司。数十年的创新、领先的实力以及忠诚的员工使得我们能够提供世界上最高效的产品。swep作为行业的领先者，始终坚持不断地在开发利用产品。向客户提供优良的产品性能、有竞争力的价格和周到的服务一直以来是swep的目标。

目前，swep公司已经在50多个国家和地区设有代表机构，并在20多个国家拥有尽职的销售队伍，与客户保持了紧密的联系。我们设在瑞典、美国、马来西亚、斯洛伐克和中国的工厂，生产能力强大，可以满足全世界客户的需求。

为了满足业务的快速发展需求，2007年，舒瑞普集团在苏州工业园区唯亭成立了苏州舒瑞普科技有限公司，诚邀您的加入，公司将与您共创未来。

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